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Service Operations Manager Jobs in Chester, VA (NOW HIRING)

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

... leave management, and minimizing lost unit hours. Coordinates operational staffing needs ... Oversee and support day-to-day field operations, ensuring continuous service delivery, operational ...

Showing results 21-40

Service Operations Manager information

See Chester, VA salary details

$32.7K

$72.4K

$120.5K

How much do service operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service operations manager in Chester, VA is $72,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $87,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Chester, VA? The most popular types of Service Operations jobs in Chester, VA are:
What job categories do people searching Service Operations Manager jobs in Chester, VA look for? The top searched job categories for Service Operations Manager jobs in Chester, VA are:
What cities near Chester, VA are hiring for Service Operations Manager jobs? Cities near Chester, VA with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Chester, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,371 per year, or $34.8 per hour.

Landfill Operations Manager

Waste Management

Charles City, VA • On-site

$83K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

27th of 90 rated recycling and waste


Job description

About the Job
The Landfill Operations Manager is responsible for overseeing the daily operations of a highvolume landfill facility processing approximately 2,500-2,800 tons of waste per day. This role leads and supervises a team of 13 operations staff, including 11 Equipment Operators/Scale Operators and 1 Laborer, ensuring safe, efficient, and compliant landfill operations.

The position manages weekday operations with a Monday-Friday start time of 6:00 a.m., with occasional Saturday coverage as operational needs require. The Landfill Operations Manager ensures compliance with all environmental regulations, promotes safety best practices, and coordinates landfill activities such as waste placement, equipment utilization, cover management, and site maintenance.

The ideal candidate will bring previous landfill experience, a strong understanding of environmental regulations, or a background in general construction with earthmoving operations, combined with proven leadership and operational oversight skills. This role serves as a key liaison with regulatory agencies and internal stakeholders while driving efficiency, compliance, and continuous improvement.


What You'll be Doing
 

  • Ensures smooth operation of landfill: ongoing construction, permitting, leachate/gas management.
  • Minimizes operational costs while maximizing productivity and maintaining safety and environmental compliance.
  • Continually works to reduce turnaround time for trucks in and out of site.
  • Accurately tracks waste volume and weight.
  • Acts as a liaison, where necessary, for community relationships.
  • Actively monitors ongoing permitting issues.
  • Complies with and ensures adherence to WM's Mission to Zero standards and regulations to encourage safe and efficient operations.
  • Meets all financial review dates and corporate directed programs in a timely fashion.
  • Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
  • Assists in the budget process as required.
  • Ensures the cleanliness and maintenance of the physical property of the landfill through inspections and preventive maintenance programs with supervisors/employees.
  • Conducts and/or attends and contributes to periodic safety meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
  • Provides training and presentations as needed in a positive and professional manner.
  • Updates and submits required reports in a timely manner.


What does it take to be a Landfill Operations Manager with WM?
A. Required Qualifications 
 

  • Bachelor's Degree (accredited), or in lieu of degree
  • High School Diploma or GED (accredited) and four (4) years relevant work experience
  • 7 years relevant work experience (in addition to education requirement).


B. Preferred Qualifications 
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this onsite position is $83,385 - $93,195. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
About our Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities. 

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow. 

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