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Service Operations Manager Jobs in Washington (NOW HIRING)

Operations Manager - Chantilly, VA About the job Company Description MyProMovers is a full-service moving and storage company specializing in residential and commercial moves within the DC Metro area ...

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations Manager with a Top-Secret Security clearance to support KOS and our government customer in Arlington ...

Ensure service, technical skills and other training occurs throughout the property to support ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations Manager with a Top-Secret Security clearance to support KOS and our government customer in Arlington ...

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations Manager with a Top-Secret Security clearance to support KOS and our government customer in Arlington ...

Operations Manager

Sterling, VA · On-site

$135K - $170K/yr

Department of State, Bureau of Administration, Office of Facilities Management Services (DOS/A/FMS). The Operations Manager will serve as a key personnel position, acting as the primary point of ...

Operations Manager

Arbutus, MD · On-site

$65K - $90K/yr

We offer the products, programs, and services that help contractors of all sizes succeed. We're ... A DAY IN THE LIFE OF AN OPERATIONS MANAGER As an Operations Manager for one of our locations, you ...

In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. You will be the first point ...

In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. You will be the first point ...

Operations Manager

Boyds, MD · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Department of State, Bureau of Administration, Office of Facilities Management Services (DOS/A/FMS). The Operations Manager will serve as a key personnel position, acting as the primary point of ...

Operations Manager

Wheaton, MD · On-site

$23 - $37/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Showing results 21-40

Service Operations Manager information

See Washington salary details

$40.2K

$89.1K

$148.4K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Washington is $89,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Washington? The most popular types of Service Operations jobs in Washington are:
What are popular job titles related to Service Operations Manager jobs in Washington? For Service Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Washington look for? The top searched job categories for Service Operations Manager jobs in Washington are:
What cities in Washington are hiring for Service Operations Manager jobs? Cities in Washington with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $89,074 per year, or $42.8 per hour.

Operations Manager

TekSky

Chantilly, VA • On-site

Full-time

Re-posted yesterday


Job description

Operations Manager - Chantilly, VA
About the job
Company Description
MyProMovers is a full-service moving and storage company specializing in residential and commercial moves within the DC Metro area and beyond. We are licensed, bonded, and insured, offering secure storage solutions for both short and long-term stays. Our team is dedicated to ensuring every move is completed on time, within budget, and with exceptional attention to customer needs. Committed to providing a seamless relocation experience, MyProMovers strives to exceed customer expectations with reliable and professional moving services.
Role Description
This is a full-time, on-site role based in Chantilly VA for an Operations Manager. The Operations Manager will oversee daily logistics, coordinate moving schedules, manage staff performance, and ensure high standards of service delivery. Additional responsibilities include monitoring inventory for equipment and supplies, optimizing operational processes for efficiency, and addressing customer questions or concerns promptly. Consistently upholding safety and quality standards will be an integral part of the role.
Qualifications (Bi-lingual Spanish and English speaking)
  • Experience in operational management, planning, and team supervision
  • Strong problem-solving, decision-making, and analytical skills
  • Exceptional organizational, time management, and project coordination abilities
  • Knowledge of customer service strategies and conflict resolution practices
  • Proficiency in basic computer applications and scheduling tools
  • Excellent communication and interpersonal skills
  • Familiarity with moving and storage services or the logistics industry is a plus
  • Spanish-English speaking candidates move forward faster