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Service Operations Manager Jobs in Maine (NOW HIRING)

DaVita

Healthcare Operations Manager

Shirley Mills, ME · On-site

$96K - $151K/yr

The Healthcare Operations Manager is responsible for overseeing the administration and coordination of services to licensed Acute and Sub-Acute Care Programs in the Hospital Services Group. This role ...

XPO Logistics

Manager, Freight Operations

Sidney, ME · On-site

$82K - $102K/yr

LTL freight management and/or service center/management experience * Experience driving a forklift ... Guide the complete daily operations of the service center * Oversee revenue, profit and cost ...

XPO

Manager, Freight Operations

Sidney, ME · On-site

$82K - $102K/yr

LTL freight management and/or service center/management experience * Experience driving a forklift ... Guide the complete daily operations of the service center * Oversee revenue, profit and cost ...

XPO Logistics

Manager, Freight Operations

Sidney, ME

$82K - $102K/yr

LTL freight management and/or service center/management experience * Experience driving a forklift ... Guide the complete daily operations of the service center * Oversee revenue, profit and cost ...

Panasonic

Area Service Manager

Portland, ME · On-site

$93K - $1M/yr

The Area Service Manager is accountable for owning service operations with direct responsibility ... Responsible for Service Operations, including service contracts, emergency service, quoted work ...

GGP

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

GGP

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

Brookfield Properties

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

Brookfield Properties

Mgr, Operations

South Portland, ME

$65K - $85K/yr

... services oversight, and project management. Responsibilities * Operate a clean, well maintained ... Oversee operations during a crisis situation (including natural disasters) ensuring the safety and ...

Pearson

Lead, Service Management

Augusta, ME · On-site

$15.75 - $20.75/hr

This role aligns to industry level titles such as Lead Service Operations & Cyber Risk or Senior Manager Service Operations & Cyber Risk Location: US, Remote Role Overview Pearson Virtual Schools ...

RXO

Manager Last Mile Operations

Auburn, ME · On-site

As a Last Mile Operations Manager at RXO, you'll have the opportunity to connect with customers ... travel, legal services, ID theft, accident, critical illness, hospital indemnity * Employee ...

IDEXX Laboratories

Operations Supervisor

Scarborough, ME · On-site

$70K - $75K/yr

As a Operations Supervisor you will lead the day-to-day activities of a business unit, ensuring ... Strong customer service and relationship management skills. * Proven analytical and problem-solving ...

Brambles Limited

Operations Supervisor

Scarborough, ME · On-site

... managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost. What You Will Do

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Maine

Service Operations Manager information

See Maine salary details

$34.4K

$76.1K

$126.8K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Maine is $76,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Maine? The most popular types of Service Operations jobs in Maine are:
What are popular job titles related to Service Operations Manager jobs in Maine? For Service Operations Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Maine look for? The top searched job categories for Service Operations Manager jobs in Maine are:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,144 per year, or $36.6 per hour.

Field Operations Manager

Consolidated Communications

South Portland, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Consolidated Communications rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

69th of 97 rated telecommunications companies

Job description

Major Duties
Classification: Exempt / Non-Bargaining
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference.
The Field Operatons Manager p rovides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and repair, maintenance, and equipment installation. Support may be specific to a region and/or department. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management.
Responsibilities
  • Management level responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees.
  • Accountable for results in terms of costs, budgets, operational goals, and employees.
  • Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
  • Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation.
  • Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules.
  • Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects.
  • Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards.
  • Contributes to departmental activities and programs by accomplishing related tasks as needed.

Qualifications
  • Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues.
  • Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results.
  • Work is varied within a sometimes-ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact.
  • Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.
  • In order to accomplish the essential duties of this position, the incumbent must have a Bachelor's degree or equivalent experience.
  • Minimum of 6 years of directly related job experience in the function or discipline managed.
  • 3 years of managerial or leadership experience.
  • Valid driver's license and a satisfactory driving record.
  • Project management skills.
  • Microsoft Office

Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
  • 401(k) matching
  • Medical, Rx, Dental and Vision insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Tuition reimbursement
  • Paid vacation and personal days
  • Paid holidays
  • Employee Assistance Program
  • Annual bonus program to eligible employee's based upon organization performance

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

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