ZipRecruiter

Log In

1

Service Operations Manager Jobs in Maine (NOW HIRING)

Bates College

Retail Operations Manager

Lewiston, ME · On-site

The Retail Operations Manager holds a key leadership position focused on the Retail Operations ... Set the standard for exceptional customer service, aiming for top-tier interactions across all ...

Bates College

Retail Operations Manager

Lewiston, ME · On-site

Retail Operations Manager Apply now Job no: 493141 Work type: Staff Full Time - Full Year Location ... Set the standard for exceptional customer service, aiming for top-tier interactions across all ...

Walgreens

Pharmacy Operations Manager

Bath, ME · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Bath, ME · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Auburn, ME · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Topsham, ME · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Yulista

Security Operations Manager

Prospect Harbor, ME · On-site

... Manager oversees the planning, executing, and tracking of Prospect Harbor Base Operations Support ... services safely in the performance of the PHSFS BOS PWS. Essential Duties * Serve as a central ...

Sodexo

Retail Operations Manager

Orono, ME · On-site

$74K - $96K/yr

... retail operations, where your ability to lead teams, manage priorities, and drive customer ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Sodexo

Retail Operations Manager

Orono, ME · On-site

$74K - $96K/yr

... retail operations, where your ability to lead teams, manage priorities, and drive customer ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Sodexo

Retail Operations Manager

Orono, ME · On-site

$74K - $96K/yr

... retail operations, where your ability to lead teams, manage priorities, and drive customer ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Yulista

Security Operations Manager

Prospect Harbor, ME · On-site

... Manager oversees the planning, executing, and tracking of Prospect Harbor Base Operations Support ... services safely in the performance of the PHSFS BOS PWS. Essential Duties * Serve as a central ...

Sodexo

Retail Operations Manager

Orono, ME

$74K - $96K/yr

... retail operations, where your ability to lead teams, manage priorities, and drive customer ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Yulista

Security Operations Manager

Prospect, ME · On-site

... Manager oversees the planning, executing, and tracking of Prospect Harbor Base Operations Support ... services safely in the performance of the PHSFS BOS PWS. Essential Duties * Serve as a central ...

previous pagenext page

Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Maine

Service Operations Manager information

See Maine salary details

$34.4K

$76.1K

$126.8K

How much do service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service operations manager in Maine is $76,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Maine? The most popular types of Service Operations jobs in Maine are:
What are popular job titles related to Service Operations Manager jobs in Maine? For Service Operations Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Maine look for? The top searched job categories for Service Operations Manager jobs in Maine are:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,144 per year, or $36.6 per hour.

Field Operations Manager

Service Experts

Scarborough, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Service Experts rating

6.1

Company rating: 6.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

230th of 278 rated repair and maintenance companies

Job description

Welcome!
The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.
Key Responsibilities:
  • Oversee Install / Service / Electrical Mangers and respective crews

  • Work directly with Commercial Sales and RSC's and Managers to schedule and communicate availability

  • Work with Install and Service Mangers to Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity

  • Verify all jobs have had permits pulled and file all permits accordingly

  • Work with Install and Service Mangers to track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond

  • Oversee day to day operations of all installation jobs

  • Ensure field technicians are performing and completing their assigned tasks

  • Work with techs in the field for training needs and process improvements

  • Provides support to make sure all disciplines operate the same way and utilize processes of Pine State Services.

  • Normal Install Job Project Manager

  • Work with RSC's to make sure project is what was sold

  • Make sure job stays on track, meeting deadlines and budgets

  • Coordinating scheduling needs with I.C. and I.M.

  • Site visits

  • Track Change orders

  • Commercial Scale Job Project Manager

  • Work with Commercial Sales Advisor to make sure project is what was sold

  • Make sure job stays on track, meeting deadlines and budgets

  • Coordinating scheduling needs with I.C. and I.M.

  • Site visits

  • Jobsite meetings - with G.C. and site foreman

  • Track Change orders

  • Field Support to all technicians in the field, Service, Install, Electrical, PM

  • This position is required to be on-call

Requirements & Desired Skills:
  • Journeyman or Master License required

  • Valid driver's license with an acceptable driving record

  • Ability to work flexible hours and on-call shifts as needed

  • Must have 6 years or more of Plumbing / HVAC Management experience

What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:
  • Competitive Pay with incentive opportunities

  • Paid Time Off and Company Holiday Pay

  • Medical, Dental, and Vision Insurance programs

  • 401(k) Retirement Savings Plan with company matching contributions

  • Life Insurance and disability insurance options

  • Supplemental benefit programs

  • World Class Training opportunities through our Experts University

  • Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com
Minimum Experience: 6+
Years Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

What Service Experts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Service Experts logo

About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

Social media

FacebookTwitter

View All Service Experts Jobs

Apply