Service Operations Coordinator Jobs in Texas (NOW HIRING)

Title: Operations Coordinator
Reports To: Director of Campus Operations
Compensation: $48,000 - $55,000 per year
Calendar: 12 Month
Status: Exempt

Our School 

Houston Classical Charter School (“Houston Classical”) was chartered by the Texas Education Agency (TEA) to open in Houston in August 2020, beginning with kindergarten and first grade. The school has an accomplished and committed Board, which includes a founding Board and a Head of School. We are seeking experienced, dedicated, and motivated individuals who are excited about the challenge of being part of a growing school. Houston Classical is founded on the idea that scholars can learn at a high level, notwithstanding their zip code or background.

Mission of Houston Classical

Houston Classical’s mission is to ensure all scholars PreK-8 are successful through a classical approach, rigorous academics, character development, and structured environment to ensure success in high school, college and in life.

The Operations Coordinator plays a key role in ensuring the smooth day-to-day functioning of campus operations. Reporting to the Director of Campus Operations, this position leads and supports critical operational systems including child nutrition, transportation coordination, facilities requests, and basic technology support. The Operations Coordinator ensures that scholars, families, and staff experience efficient and well-organized school operations each day. This role requires strong attention to detail, excellent organization, and a service-oriented mindset, as the coordinator serves as a primary point of contact for operational needs across the campus.

• Manage daily meal rostering and student meal service systems to ensure accurate tracking of breakfast and lunch participation.
• Maintain and update student meal eligibility information and ensure compliance with all Child Nutrition Program requirements.
• Manage meal count accuracy and maintain documentation required for state and federal reporting.
• Coordinate closely with food service staff to ensure smooth daily meal service operations.
  Collaborate for preparation for audits, reviews, and compliance monitoring related to child nutrition programs.

• Oversee daily student transportation logistics to ensure students safely board the correct buses and depart campus efficiently.
• Serve as the primary campus liaison for transportation vendors, addressing delays, routing issues, and student transportation needs.
• Communicate with families regarding transportation questions, route changes, and student ridership updates.
• Maintain accurate student transportation rosters and ridership records.
• Support dismissal procedures and ensure safe and organized student pick-up and bus loading.

• Maintain operational records related to transportation and child nutrition programs.
• Support the Director of Campus Operations with operational projects and campus logistics.
• Provide exceptional customer service to staff, scholars, families, and vendors.
• Assist with coordination of operational needs across the campus to ensure smooth daily operations.

Technology Support

• Serve as the campus point of contact for basic technology needs and troubleshooting.
• Submit and track technology support tickets for staff and classrooms.
• Coordinate device distribution, inventory tracking, and technology setup for staff and scholars.
• Coordinate with the Director of Campus Operations and/or the school's technology firm to ensure timely resolution of technology requests.

• Support implementation of campus safety procedures and emergency management protocols.
• Assist with coordinating safety drills and maintaining documentation.
• Help maintain safety compliance records and incident documentation.
• Support coordination with campus leadership during emergency or safety situations.
• All duties as assigned by the Director of Campus Operations.

Qualifications

• Bachelor's degree preferred, or equivalent experience in operations, logistics, or school administration.
• 1-3 years of experience in operations, administrative support, or school/educational operations; experience in finance, child nutrition, transportation, or facilities preferred.
• Proficiency with Google Workspace and experience with financial or student information systems is a plus.
• Exceptional attention to detail, accuracy, and ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills; ability to interact professionally with staff, families, and vendors.
• Demonstrated ability to provide excellent customer service and maintain positive relationships with internal and external stakeholders.
• Ability to identify operational issues, propose solutions, and follow through to resolution.
• Understanding of state, federal, and organizational policies and regulations related to student data, transportation, child nutrition, and school operations
• Deep alignment with the mission and core values of Houston Classical Charter School

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