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Service Operations Coordinator Jobs in Ohio (NOW HIRING)

We deliver a fully integrated solution of premium services that keeps our partners front and center ... THE ROLE The Operations Coordinator/ Utilities will be responsible for assisting with day-to-day ...

Job Summary As the People Operations Coordinator you'll help people operations run smoothly by ... Have experience in supporting small to midsize professional services organizations. * Are ...

The Aviation Operations Coordinator, (referred to the Sourcing Associate internally at Goodwin ... Collaborate closely with sourcing teammates and guest services on complex or time-sensitive trips

Our PropTech solutions and services enable our clients to improve pull through rates, collapse ... As a Sales Operations Coordinator, your primary responsibilities will include researching ...

Our PropTech solutions and services enable our clients to improve pull through rates, collapse ... As a Sales Operations Coordinator, your primary responsibilities will include researching ...

Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Position Summary The Digital Operations Coordinator will ...

Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Position Summary The Digital Operations Coordinator will ...

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Service Operations Coordinator information

See Ohio salary details

$13

$23

$36

How much do service operations coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service operations coordinator in Ohio is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.49 per hour, depending on experience, location, and employer.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What is the role of a Service Operations Coordinator?

A Service Operations Coordinator manages and oversees daily service delivery processes, ensuring customer satisfaction and operational efficiency. They coordinate between teams, handle scheduling, monitor service performance, and may use tools like CRM or ticketing systems to streamline operations.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. Entry-level roles may start around $40,000, while experienced coordinators can earn over $75,000 with additional certifications or specialized skills.
What are the most commonly searched types of Service Operations jobs in Ohio? The most popular types of Service Operations jobs in Ohio are:
What cities in Ohio are hiring for Service Operations Coordinator jobs? Cities in Ohio with the most Service Operations Coordinator job openings:
Infographic showing various Service Operations Coordinator job openings in Ohio as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $48,972 per year, or $23.5 per hour.

Operations Coordinator/Utilities

ASM Global

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 251 rated facilities management


Job description

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Operations Coordinator/ Utilities will be responsible for assisting with day-to-day operations and cleaning of the building.

Essential Duties and Responsibilities

  • Supervises & participates in the cleanup of convention or trade show floor.
  • Supervises & participates in the cleaning of office spaces and all public spaces and service hallways.
  • Supervises & participates in the overall building cleaning inside & the outside perimeter.
  • Responsible for stock and equipment inventory as well as janitorial supplies.
  • Supervises set-up/tear-down of meeting rooms.
  • Supervisors set up risers, chairs, and stages for events, etc.
  • Responsible for equipment upkeep and repair.
  • Perform basic operational duties as a working supervisor.
  • Assists in the new hire process for support personnel
  • Paperwork and shift placement; also responsible for preparing separation documentation and all supporting materials as needed.
  • Works with Operations Manager & Facility Engineer to include directing, supervising, and scheduling all aspects of operations.
  • Responsible for administering immediate disciplinary actions including dismissing employees from active duty for department violations/procedures; works directly with operations management and human resources in coordinating disciplinary action in verbal, written and other related disciplinary matters.
  • Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet - i.e., smiling, saying "Good Day" or helping when needed.
  • Must feel comfortable when around large groups or speaking to a guest, as needed
  • Understands the importance of providing customer service and in understanding of "The Magic is in the Details"

QUALIFICATIONS:

  • To be competitive applicants should have high school diploma or equivalent and significant related experience.
  • Prior experience in cleaning and janitorial duties.
  • Working knowledge of stage, riser and chair set-up for varied events.
  • Previous supervisory experience in a convention center atmosphere a plus.
  • Able to work flexible schedules, including weekends, nights and holidays.
  • Assess situations by exercising decision-making authority. Must be able to climb stairs.
  • Basic computer skills a plus.

TO APPLY:

This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:

Apply at: www.daytonconventioncenter.com

Recruiter: Erica Brock

Dayton Convention Center

22 E 5th Street

Dayton, OH 45402

Applicants that need reasonable accommodation to complete the application process may contact 937.535.5317.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - Dayton Convention Center - Dayton, Ohio

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019