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Service Operations Coordinator Jobs in Ohio (NOW HIRING)

Drew Ag Transport

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Operations Coordinator

Greenville, OH · On-site

$50K - $75K/yr

Collaborate with drivers, customers, and management to maintain high levels of service and ... operational efficiency. * Support compliance with company policies, transportation regulations, and ...

ASM Global

Operations Coordinator/Utilities

Dayton, OH · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... THE ROLE The Operations Coordinator/ Utilities will be responsible for assisting with day-to-day ...

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All JobsService Operations JobsService Operations Coordinator JobsService Operations Coordinator Jobs in Ohio

Service Operations Coordinator information

See Ohio salary details

$13

$23

$36

How much do service operations coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service operations coordinator in Ohio is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.49 per hour, depending on experience, location, and employer.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What is the role of a Service Operations Coordinator?

A Service Operations Coordinator manages and oversees daily service delivery processes, ensuring customer satisfaction and operational efficiency. They coordinate between teams, handle scheduling, monitor service performance, and may use tools like CRM or ticketing systems to streamline operations.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and industry. Entry-level roles may start around $40,000, while experienced coordinators can earn over $75,000 with additional certifications or specialized skills.
What are the most commonly searched types of Service Operations jobs in Ohio? The most popular types of Service Operations jobs in Ohio are:
What cities in Ohio are hiring for Service Operations Coordinator jobs? Cities in Ohio with the most Service Operations Coordinator job openings:
Service Operations Coordinator jobs near you
Infographic showing various Service Operations Coordinator job openings in Ohio as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $48,972 per year, or $23.5 per hour.

Operations Coordinator

Drew Ag Transport

Greenville, OH • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

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Job description

  • Create and manage transportation orders within our TMS system.
  • Serve as the primary point of contact for drivers regarding dispatch instructions, route changes, load information, and operational questions
  • Maintain direct communication with customers, providing updates on shipment status, delivery schedules, and service-related inquiries.
  • Handle vehicle breakdown calls and coordinate timely solutions with drivers, maintenance providers, and management to minimize service disruptions.
  • Plan and dispatch local drivers.
  • Collaborate with drivers, customers, and management to maintain high levels of service and operational efficiency.
  • Support compliance with company policies, transportation regulations, and safety standards.