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Service Now Developer Jobs in Ohio (NOW HIRING)

Aep

ITSM ServiceNow Discovery Process Owner

Columbus, OH

$52.25 - $71.75/hr

This is accomplished by working with other ITIL Service Operations process owners, Configuration Item data owners and stakeholders to implement and manage best practices, processes, standard and ...

OCLC, Inc.

Senior Data Platform Engineer

Dublin, OH · On-site

$102K - $138K/yr

You'll learn, create, and problem-solve with technologists, product developers, librarians ... Exp. must include at least 3 years of with PostgreSQL and Service Now. Apply online at www.oclc.org.

Avance Consulting Services

VMWare Analyst/Engineer

Dayton, OH · On-site

$50.50 - $63.25/hr

Position- VM Ware Analyst/Engineer Location- Dayton, OH Duration- Full Time The VM Ware Analyst ... Responsible for integration of VM Ware with third party tool like Service Now Responsible for ...

Keylent Inc

Software Engineer

Cleveland, OH

Software Engineer Work activities include (and certainly not limited to) the following: * Install ... Watch for Incident, Requests and Changes in the ITSM system (Service Now). * Work on Incident ...

Huntington

ServiceNow Platform Engineer

Columbus, OH · On-site

The ServiceNow Platform Engineer provides technical and consultative support on the most complex ... and Service Now Preferred Qualifications: * Configuration and modification of the ServiceNow ...

Software Technology Inc

Senior Data Engineer

Cincinnati, OH

$101K - $138K/yr

Senior Data Engineer This role does require to be in the office a large portion of the week. No ... Service Now Incidents timely resolution Expectation for New Hire * Advanced SQL Knowledge to modify ...

Samprasoft

Sr. Business Analyst (Agile)

Orrville, OH · Hybrid

DevOps Platform Replacement Replacement of current DevOps platforms with GitHub and integrate with Service Now for Change module. Technical debt reduction Business Analyst Core Capabilities

Huntington

Digital - Principal SRE (AI Engineer)

Columbus, OH · On-site +1

$53.50 - $71.25/hr

Familiarity with observability tools (Prometheus, Grafana, ELK stack) and Service Now incident management platforms. Solid understanding of SRE principles: monitoring, alerting, SLOs, error budgets ...

Huntington

Digital - Principal SRE (AI Engineer)

Columbus, OH · On-site +1

$55 - $73.25/hr

Familiarity with observability tools (Prometheus, Grafana, ELK stack) and Service Now incident management platforms. * Solid understanding of SRE principles: monitoring, alerting, SLOs, error budgets ...

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Service Now Developer information

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$12

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How much do service now developer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service now developer in Ohio is $59.09, according to ZipRecruiter salary data. Most workers in this role earn between $49.38 and $67.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?

To thrive as a ServiceNow Developer, you need strong programming skills (JavaScript, HTML, CSS), experience with IT Service Management (ITSM) processes, and a relevant degree or ServiceNow certification. Proficiency with the ServiceNow platform, including modules like Incident, Change, and Service Catalog, as well as familiarity with REST/SOAP APIs, is typically required. Problem-solving, communication, and the ability to work collaboratively with cross-functional teams are standout soft skills for this role. These competencies ensure efficient platform customization, seamless integration, and successful delivery of business solutions.

What Does a ServiceNow Developer Do?

ServiceNow is a cloud computing service that companies use for operations, asset, and service management. As a ServiceNow developer, you create software that can interface with this platform. You take steps to program applications, forms, and other tools that meet the needs of your client or employer. You typically perform your duties with other members of the development or IT team. You test your code after programming and then debug and make changes if necessary. Since ServiceNow is a cloud-based service, your responsibilities usually involve working with JavaScript or other web-based languages such as XML and HTML.

What does a ServiceNow Developer do?

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. They customize applications, create workflows, automate processes, and integrate ServiceNow with other systems. Additionally, they troubleshoot issues, optimize performance, and maintain system security. ServiceNow Developers work closely with other IT professionals and business stakeholders to ensure the platform supports organizational goals.

What is the difference between Service Now Developer vs Service Now Administrator?

AspectService Now DeveloperService Now Administrator
Primary RoleDesigns, develops, and customizes applications on the ServiceNow platformManages and maintains the ServiceNow platform, including user access and configurations
Required SkillsJavaScript, ServiceNow scripting, development best practicesConfiguration, user management, workflow setup
CertificationsServiceNow Certified Application DeveloperServiceNow Certified System Administrator
Work EnvironmentDevelopment teams, project-based tasksOperational support, platform management

While both roles work within the ServiceNow ecosystem, Service Now Developers focus on creating custom applications and features, whereas Service Now Administrators handle platform maintenance and user support. Understanding these differences helps organizations assign the right talent for their ServiceNow needs.

How does a ServiceNow Developer typically collaborate with other IT teams within an organization?

ServiceNow Developers often work closely with IT support, infrastructure, and security teams to design, configure, and implement solutions tailored to business needs. They regularly participate in meetings to gather requirements, troubleshoot issues, and ensure the ServiceNow platform aligns with organizational workflows. Effective communication and teamwork are essential, as developers must translate technical specifications into user-friendly applications and integrate ServiceNow with other IT systems. This collaborative environment fosters continuous learning and exposes developers to a wide range of IT processes.
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Service Now Developer jobs near you
Infographic showing various Service Now Developer job openings in Ohio as of May 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $122,907 per year, or $59.1 per hour.
Servicenow Configuration Management Database Analyst III

Servicenow Configuration Management Database Analyst III

Western & Southern Financial Group

Cincinnati, OH • On-site

$52.75 - $72.50/hr

Full-time

Posted 17 days ago

Western & Southern Financial Group rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

46th of 260 rated insurance

Job description

Overview
The ServiceNow CMDB Analyst III will be part of the Service Management Office (SMO) ServiceNow ITSM team providing technical leadership to mature Configuration Management Data Base (CMDB) on the ServiceNow platform. Responsible for design and implementation of CMDB solutions catering the needs of IT and business stakeholders across enterprise. Provides guidance on CMDB, Discovery, and Service Mapping best practices, new features, and integration procedures that will help address current challenges and enable new practices delivering value to the enterprise. Serves as CMDB consultant in working with ServiceNow Development, ITSM, ITAM, and other IT application teams providing research and solution support on CMDB integrations. Works with minimal supervision and is responsible for making an established range of decisions, while updating management on regular basis.
Responsibilities
What you will do
  • Serves as the Subject Matter Expert (SME) on ServiceNow CMDB design and development of processes for Discovery and Integrations.
  • Leads technical efforts in maintenance and execution of CMDB roadmap and maturity plan that is aligned with business goals and industry best practices.
  • Provides technical leadership in evaluating and implementing CMDB solutions and services required to meet the business needs of IT Service Management, IT Asset Management, Infrastructure, Information Security and Application teams.
  • Develops and manages the technical design and documentation of ServiceNow CMDB meeting current and future business needs of key stakeholders.
  • Develops and implements CMDB integrations with external sources of data such as SNOW, SCCM and other third-party tools.
  • Creates and maintains project plans for both strategic and operational initiatives and provide project status updates as needed.
  • Communicates effectively with both IT and business stakeholders to provide demos and technical workshops on CMDB solutions.
  • Designs and implements solutions that require ServiceNow and Java scripting for UI Policies, UI Actions, Business Rules, Workflows and Automation.
  • Provides technical leadership on advanced CMDB administration.
  • Leads CMDB development and projects functioning as an advisor and technical leader. Drives projects from inception through completion.
  • Contributes more than his/her own personal productivity to the business by continually stepping out of the boundaries. Sets challenging goals and aggressively pursues attainment of them.
  • Works with ServiceNow platform and Enterprise Architecture to implement Service Graph connectors to increase efficiency of IT Operations management.
  • Participates in Architecture Review Board (ARB) meetings to assess the new business applications.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications
  • Qualifications
    • Bachelor's Degree In information systems, computer science or commensurate selection criteria experience. - Required
    • Demonstrated experience in CMDB Design, Discovery, Service Mapping and integrations. - Required
    • Proven experience in MID Server implementations and administration. - Required
    • Demonstrated significant experience in ServiceNow Administration and scripting. - Required
    • Proven experience coordinating multiple assignments simultaneously, and completing tasks accurately and on a timely basis with minimal supervision. - Required
    • Demonstrated experience working independently with minimal supervision. Experience must include identifying and resolving problems, where decision-making and initiative are demonstrated. - Required
    • Cite examples of self-motivation and experience working under limited supervision. - Required
    • Proven knowledge of ITIL process and framework and ability to identify project risks and gaps, developing creative and workable solutions to complex problems. -
    • Demonstrated excellent verbal and written communication skills and ability to convey information to stakeholders in a clear, accurate, focused and concise manner. Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format, including elements of grammar, punctuation, diction and spelling proficiency that is appropriate to the intended audience. -
    • Proven ability to successfully and frequently interpret and communicate business needs among internal customers and external vendors in a clear, focused and concise manner (includes discussions, correspondence, reports, forms and bridge/conference calls). -
    • Demonstrated strong attention to detail with good organizational skills. Ability to continuously define problems, collect or interpret data, establish facts and draw valid conclusions. -
    • Demonstrated ability to work in a cross-functional team environment (business and information technology). -
    • Proven knowledge of the financial or insurance service industry is preferred. -
    • Proficiency and comprehension of the ServiceNow Common Service Data Model (CSDM). -
    • Proficiency in ServiceNow CMDB & Change Management processes in an enterprise environment. -
    • Proficiency in BigFix/SNOW/ServiceNow/SCCM Auto Discovery in an enterprise environment. -
    • Experience in ServiceNow configuration, integration or administration in an enterprise environment. -
    • Proficiency in Microsoft Office word processing, spreadsheet and database applications. -
    • ITIL 4 Certification. Upon Hire - Preferred
    • Micro Certification - Cofigure CMDB. Upon Hire - Preferred
    • Micro Certification - CMDB Health. Upon Hire - Preferred
    • Certified Discovery Implementation Specialist Upon Hire - Preferred

    Work Setting/Position Demands:
    • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
    • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
    • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
    • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
    • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
    • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
    • Extended hours required during peak workloads or special projects/events.

    Travel Requirements:
    • None

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