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Service Now Developer information
See Arizona salary details
$12.32 - $18.94
0% of jobs
$18.94 - $25.56
2% of jobs
$25.56 - $32.18
5% of jobs
$32.18 - $38.79
2% of jobs
$38.79 - $45.41
7% of jobs
$48.52 is the 25th percentile. Wages below this are outliers.
$45.41 - $52.03
17% of jobs
The median wage is $56.76 / hr.
$52.03 - $58.65
22% of jobs
$64.75 is the 75th percentile. Wages above this are outliers.
$58.65 - $65.27
20% of jobs
$65.27 - $71.89
11% of jobs
$71.89 - $78.51
6% of jobs
$78.51 - $85.12
6% of jobs
$12
$57
$85
How much do service now developer jobs pay per hour?
What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?
What Does a ServiceNow Developer Do?
ServiceNow is a cloud computing service that companies use for operations, asset, and service management. As a ServiceNow developer, you create software that can interface with this platform. You take steps to program applications, forms, and other tools that meet the needs of your client or employer. You typically perform your duties with other members of the development or IT team. You test your code after programming and then debug and make changes if necessary. Since ServiceNow is a cloud-based service, your responsibilities usually involve working with JavaScript or other web-based languages such as XML and HTML.
What does a ServiceNow Developer do?
What is the difference between Service Now Developer vs Service Now Administrator?
| Aspect | Service Now Developer | Service Now Administrator |
|---|---|---|
| Primary Role | Designs, develops, and customizes applications on the ServiceNow platform | Manages and maintains the ServiceNow platform, including user access and configurations |
| Required Skills | JavaScript, ServiceNow scripting, development best practices | Configuration, user management, workflow setup |
| Certifications | ServiceNow Certified Application Developer | ServiceNow Certified System Administrator |
| Work Environment | Development teams, project-based tasks | Operational support, platform management |
While both roles work within the ServiceNow ecosystem, Service Now Developers focus on creating custom applications and features, whereas Service Now Administrators handle platform maintenance and user support. Understanding these differences helps organizations assign the right talent for their ServiceNow needs.
Is IT hard to get hired at ServiceNow?
Is ServiceNow developer in demand?
How does a ServiceNow Developer typically collaborate with other IT teams within an organization?
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Full-time
Posted 4 days ago
Job description
Sky Systems, Inc. is seeking an IT Desktop Support Engineer to provide high quality technical support for all End User Computing devices for office-based staff. The role involves resolving incidents, managing service requests, and ensuring optimal customer service while maintaining IT operations.
Responsibilities:
• Basic experience in IT industry
• Good client management & communication skills
• Good Understanding of ITIL concept & Service Now
• Computer OS/Peripherals troubleshooting. Asset/Inventory Management
• Ensure tickets are updated on time and adhere to required SLA.
• Handling different PC operating systems (Windows 7, 10)
• Handling end users' incidents and IMAC requests using Service NOW ticketing tool
• Performing Hardware/Software installation (understanding of deployment tools like SCCM)
• End-user support – Break fix & Service Requests
• Desktop/ Laptop/Network Printers Management.
• Basic AV support for conference room& internal events using MTR (Microsoft Teams Room)
• Image Deployment using SCCM & Auto Pilot
• VDI technologies Citrix Xendesktop, Azure cloud PC.
• Laptop AV/endpoint security Management for Mcafee, Cortex XDR.
• User Data Management (OneDrive, Office 365)
• Refresh of old asset from windows 7 to windows 10.
• MTR Video conference support for meeting room and events.
• Vendor coordination for hardware/spare replacement
• Incident Management, service Request management, asset Management
• Support Queue Management to avoid and SLA misses
• Ability to work independently and in a team environment.
• Ability to communicate well with internal and external contacts.
• Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams.
• Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database.
• Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices.
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes.
• Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.
• Responsible for successful deployment and upgrades of laptops & workstations.
• Ability to work independently and in a team environment.
Qualifications:
Required:
• Basic experience in IT industry
• Good client management & communication skills
• Good Understanding of ITIL concept & Service Now
• Computer OS/Peripherals troubleshooting. Asset/Inventory Management
• Ensure tickets are updated on time and adhere to required SLA
• Handling different PC operating systems (Windows 7, 10)
• Handling end users' incidents and IMAC requests using Service NOW ticketing tool
• Performing Hardware/Software installation (understanding of deployment tools like SCCM)
• End-user support – Break fix & Service Requests
• Desktop/ Laptop/Network Printers Management
• Basic AV support for conference room & internal events using MTR (Microsoft Teams Room)
• Image Deployment using SCCM & Auto Pilot
• VDI technologies Citrix Xendesktop, Azure cloud PC
• Laptop AV/endpoint security Management for Mcafee, Cortex XDR
• User Data Management (OneDrive, Office 365)
• Refresh of old asset from windows 7 to windows 10
• MTR Video conference support for meeting room and events
• Vendor coordination for hardware/spare replacement
• Incident Management, service Request management, asset Management
• Support Queue Management to avoid and SLA misses
• Ability to work independently and in a team environment
• Ability to communicate well with internal and external contacts
• Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams
• Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database
• Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes
• Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe
• Responsible for successful deployment and upgrades of laptops & workstations
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Sky Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Raleigh, NC, US
Year founded
2011