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Service Navigator Jobs (NOW HIRING)

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called ...

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

Pleasanton, CA · Remote

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

Los Angeles, CA · Remote

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

Oakland, CA · On-site +1

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

Goodwill

Service Navigator FORGE

Pittsburgh, PA · On-site

$20.75/hr

The Service Navigator is responsible for providing advocacy (when necessary), full scope case planning, job placement services and facilitation of responsible parenting curriculum to educate and ...

NeuroNav

Service Navigator

Los Angeles, CA · On-site +1

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

CA · Remote

$20.25 - $26.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

Oakland, CA · Remote

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

NeuroNav

Service Navigator

Pleasanton, CA · On-site +1

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination.

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Service Navigator information

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How much do service navigator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for service navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Navigator, and why are they important?

To thrive as a Service Navigator, you need strong knowledge of community resources, case management, and client advocacy, typically supported by a relevant degree or experience in social services. Familiarity with client tracking databases, resource referral platforms, and basic office software is often required. Exceptional interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support clients. These skills are crucial for connecting individuals with the right services and ensuring positive outcomes in complex social support environments.

How does a Service Navigator typically collaborate with other team members and external agencies to support clients?

Service Navigators work closely with a multidisciplinary team, including social workers, healthcare providers, and community organizations, to coordinate comprehensive support for clients. They often act as the primary point of contact, facilitating referrals, sharing client information (with consent), and ensuring services are delivered smoothly. Effective communication and relationship-building are key, as Service Navigators must advocate for clients' needs while aligning efforts across various agencies. This collaborative approach helps clients access resources more efficiently and achieve better outcomes.

What are Service Navigators?

Service Navigators are professionals who assist individuals in accessing and coordinating various services, such as healthcare, social support, housing, or community resources. They act as guides, helping clients understand their options, complete necessary paperwork, and overcome barriers to receiving assistance. Service Navigators often work with vulnerable populations to ensure they receive the support they need by connecting them to appropriate programs and resources. Their goal is to make service systems easier to understand and navigate for those who may otherwise struggle.
More about Service Navigator jobs
What are the most commonly searched types of Service Navigator jobs? The most popular types of Service Navigator jobs are:
What states have the most Service Navigator jobs? States with the most job openings for Service Navigator jobs include:
Service Navigator jobs near you
Infographic showing various Service Navigator job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Service Navigator

Service Navigator

NeuroNav

San Diego, CA • On-site, Remote

$21 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Company Description
What You'll Do
As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.
What We're Looking For
You're a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav's clients and mission. You've spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must.
Job Description
Required
  • Experience with the Developmental Disability Community (professional experience preferred)
  • Experience managing multiple customer relationships at once
  • History of time management and delivering high-quality work under pressure
  • Ability to work collaboratively with customers and co-workers
  • Passion and excitement for NeuroNav's mission
  • Patient, non-judgmental, and genuine
  • Track record of working well with diverse, multi-functional teams
  • Excellent written and verbal communication skills
  • Experience with Microsoft Office & Google Suite
  • Bachelor's Degree or equivalent work experience
  • Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality

Preferred Experience
  • Experience and/or training in one (or more) of the following areas preferred:
    • Self Determination Policy in California
    • Advocacy within the Traditional System
    • Person-Centered Thinking, Planning, and/or Practices
  • Experience developing PCPs and/or IEP/ITP/IPPs
  • Multi-lingual (Spanish preferred)
  • Master of Social Work

Qualifications
  • Experience with the Developmental Disability Community (professional experience preferred)
  • Experience managing multiple customer relationships at once
  • History of time management and delivering high-quality work under pressure
  • Ability to work collaboratively with customers and co-workers
  • Passion and excitement for NeuroNav's mission
  • Patient, non-judgmental, and genuine
  • Track record of working well with diverse, multi-functional teams
  • Excellent written and verbal communication skills
  • Experience and/or training in one (or more) of the following areas:
    • Self Determination Policy in California
    • Advocacy within the Traditional System
    • Person-Centered Thinking, Planning, and/or Practices
  • Experience developing PCPs and/or IEP/ITP/IPPs
  • Experience with Microsoft Office & Google Suite
  • Bachelor's Degree or equivalent work experience
  • Licensed Clinical Social Worker (preferred)
  • Multi-lingual (Spanish preferred)
  • Must have computer, reliable high-speed internet connection, and a quiet work environment

We are a neurodiverse and racially diverse team. We believe in creating opportunities for all and encourage neurodiverse and racially diverse applications.
Additional Information
This is a full-time position
Compensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home
The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.
Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.
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