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Afternoon Service Navigator Jobs (NOW HIRING)

Study Navigator

Nashville, TN · On-site

$19 - $25/hr

... provides support services to participants in the (HBCD) study, with particular attention to ... morning, afternoon, late afternoon, evening, and/or weekends. Key Functions and Expected ...

Navigator

Port Charlotte, FL · On-site

$17.63/hr

Must be able to work afternoons, nights, and weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES ... Scan clients into PHMIS for all meal services as necessary. * Making ID badges for new clients and ...

$540 - $650/hr

These positions are due to expand to meet the needs of our growing service. Fellowship training is ... Funding provided for society membership dues. 24/7 IT support, as well as support navigators to ...

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As of Sep 7, 2026, the average hourly pay for afternoon service navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

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$19 - $25/hr

Full-time

Posted 23 days ago


Key responsibilities

  • Attend prenatal and postnatal participant research study visits to identify participants in need of support services and develop relationships with them.

  • Provide participants with individualized, ongoing support to promote engagement, improve retention, and assist throughout their recovery process.

  • Maintain documentation of participant interactions, referrals, and follow-up activities.


Vanderbilt University rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

151st of 631 rated colleges and universities


Job description


Working Title: Study Navigator
Home Department: Department of Special Education
Position Summary:
The Study Navigator is part of the Healthy Baby and Child Development (HBCD) research study team at the Education and Brain Sciences Research Lab (EBRL) in the Department of Special Education. The Study Navigator is a key individual contributor and active member of a multi-disciplinary team that provides support services to participants in the (HBCD) study, with particular attention to participants struggling with or in recovery from substance use problems. The Study Navigator is a full-time on-campus/in-person position whose primary responsibility is to provide participants with individualized, ongoing support to help complete study requirements, including promoting engagement, improving retention, and assisting throughout the participant's recovery process. #VUrecruitIND
Note: work hours are based on research participant appointments which are scheduled at all times of day, including morning, afternoon, late afternoon, evening, and/or weekends.
Key Functions and Expected Performance:
  • Attend prenatal and postnatal participant research study visits (occurring at Vanderbilt University and Vanderbilt Health Main Campus and One Hundred Oaks facilities) to identify participants in need of study navigator support services and to develop and maintain relationships with participants.
  • Develop a participant advocate relationship through sharing of similar lived experience, that will support and help guide the participant through study requirements.
  • Promote participant retention by maintaining regular contact, addressing barriers to participation, and coordinating follow-up and connecting to resources as needed.
  • Develop and cultivate relationships and maintain an active presence with community partners and organizations. Develop formal and informal community supports available to participants based on their identified needs.
  • Maintain an accurate and updated resource list for distribution to participants.
  • Identify community resources pertinent to each identified participant's needs and assist in navigating the use of those resources.
  • Coordinating donation resources, including procuring and organizing donations, as well as distributing donations to participants.
  • Maintain clear documentation of participant interactions, referrals, and follow-up activities.
  • Collaborate with the study team by communicating relevant participant information, needs, barriers, etc.
  • Participate in staff trainings, development, team meetings and research discussions.
  • Serve on designated committees within the study when appropriate.
  • Recognize and appropriately escalate safety concerns according to protocols.
  • Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
  • Assist with other study-related responsibilities, at request.
  • Maintain professional standards at all times.

Supervisory Relationships:
This position does not have supervisory responsibility. This position reports administratively and functionally to the study's research coordinator.
Education and Certifications:
  • High School Diploma or GED degree is required.
  • Certification from state agency in peer support for substance use disorders is required. Willing to consider candidates currently in the process of obtaining certification.

Experience
  • Lived experience with a substance use disorder and currently in sustained recovery is required.
  • History of work as state certified peer support specialist or certified recovery coach for substance use disorder recovery is strongly preferred.
  • Past experience working directly with people in a service-oriented field is preferred.

Skills:
  • Ability to work collaboratively in team environments to achieve common goals is required.
  • Strong time management, relationship-building, and communication skills, including active listening and compliance with trauma-informed care best practices is required.
  • Understanding of and commitment to recovery principles, harm reduction, and community-based resources is required.
  • Familiarity with or comfortability to learn computer programs such as Microsoft Office (including Outlook, Excel, Word, Teams), Zoom, and basic data management platforms is required.

About Us
At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of "America's Best Large Employers" as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.
Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

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