ZipRecruiter

Log In

1

Service Manager Jobs in Zion, IL (NOW HIRING)

Addison Group

Service Manager

Vernon Hills, IL · On-site

Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an ...

Addison Group

Service Manager

Vernon Hills, IL · On-site

Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an ...

Corrigan Corporation

Service Manager

Gurnee, IL · On-site

Lead Our Service Team -- 45+ Year Company, Real Growth Path Service Manager Corrigan has been designing and manufacturing humidification, misting, and water filtration systems for commercial clients ...

Texas Roadhouse

Service Manager

Mount Prospect, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Kenosha, WI

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Kenosha, WI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Our Service Manager leads our Service Department to ensure prompt and effective service to customers and positions our Service Department to be the best in the business. In this role, you'll be ...

Palmen CDJR of Racine

Service Manager

Racine, WI

Our Service Manager leads our Service Department to ensure prompt and effective service to customers and positions our Service Department to be the best in the business. In this role, you'll be ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Our Service Manager leads our Service Department to ensure prompt and effective service to customers and positions our Service Department to be the best in the business. In this role, you'll be ...

Atlas Companies

Service Manager

Wauconda, IL · On-site

$65K - $80K/yr

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Our Service Manager leads our Service Department to ensure prompt and effective service to customers and positions our Service Department to be the best in the business. In this role, you'll be ...

Atlas Bobcat, LLC

Service Manager

Wauconda, IL

$65K - $80K/yr

Description Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service ...

Atlas Bobcat

Service Manager

Wauconda, IL · On-site

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...

Palmen CDJR of Racine

Service Manager

Burlington, WI · On-site

Our Service Manager leads our Service Department to ensure prompt and effective service to customers and positions our Service Department to be the best in the business. In this role, you'll be ...

S and J Plumbing

Service Manager

Arlington Heights, IL · On-site

$100/hr

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

S and J Plumbing

Service Manager

Arlington Heights, IL · On-site

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

TopSide Marinas

Marina Service Manager

Waukegan, IL · On-site

Marina General Manager The Service Manager manages a variety of objectives in a growing and highly variable service environment. The role requires a technical background with experience leading teams ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Zion, IL

Service Manager information

See Zion, IL salary details

$31.7K

$67.3K

$114K

How much do service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service manager in Zion, IL is $67,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Zion, IL?

The most popular types of Service jobs in Zion, IL are:

What job categories do people searching Service Manager jobs in Zion, IL look for?

The top searched job categories for Service Manager jobs in Zion, IL are:

What cities near Zion, IL are hiring for Service Manager jobs?

Cities near Zion, IL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Zion, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $67,299 per year, or $32.4 per hour.

Service Manager

Rohrman Automotive Group

Arlington Heights, IL • On-site

$2.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago

Job description

Service Manager
We are looking for an experienced and results-driven Service Manager to lead our service department. As Service Manager, you are responsible for overseeing all service operations, driving profitability, maximizing technician productivity, and delivering an exceptional customer experience. This is a high-impact leadership role for someone who thrives in a fast-paced environment and knows how to build and manage high-performing teams.
Responsibilities
  • Lead all daily operations of the service department, ensuring efficiency, productivity, and profitability.
  • Hire, train, coach, and develop service advisors, technicians, and support staff.
  • Monitor and manage key performance indicators including Gross Profit, Effective Labor Rate (ELR), and repair order growth.
  • Ensure technician productivity is maximized by effectively managing workflow and labor sales.
  • Maintain accurate and timely reporting as required by dealership leadership and manufacturer partners.
  • Partner closely with the Parts Department to ensure timely availability of parts and efficient repair timelines.
  • Drive customer satisfaction by maintaining strong CSI performance and resolving escalated concerns.
  • Implement marketing strategies and service menus to increase customer pay business and retention.
  • Ensure compliance with manufacturer warranty policies and all federal, state, and local regulations (OSHA, hazardous materials, etc.).
  • Monitor repair order quality, minimize comebacks, and ensure all work meets dealership standards.
  • Maintain a clean, safe, and professional work environment for both employees and customers.
  • Conduct regular department meetings and performance reviews with staff.
Requirements Benefits
  • 3-5+ years of automotive service management experience (Service Manager, Assistant Service Manager, or Fixed Ops leadership).
  • Proven ability to drive profitability and performance within a service department.
  • Strong understanding of service KPIs including ELR, labor gross, and technician productivity.
  • Demonstrated leadership skills with experience managing and developing teams.
  • Ability to read and interpret reports, forecasts, and operational data.
  • Strong communication and customer service skills.
  • Valid driver's license with an acceptable driving record.
Benefits
  • Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
  • Competitive 401(k): Build your future with our retirement savings plan.
  • Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
  • Paid Maternity & Paternity Leave: Support for new mothers and fathers.
  • Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
  • Employee Discounts: Discounts on vehicle servicing and new car purchases.
  • Continuous Training & Mentorship: Grow professionally and advance your career within our group.
  • Employee Tenure & Recognition Program: We celebrate milestones and contributions.
  • Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group
Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Apply