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Service Manager Jobs in Topeka, KS (NOW HIRING)

Topeka Public Schools

Food Service Worker III

Topeka, KS

$14.25 - $17.25/hr

FOOD AND NUTRITION SERVICE MANAGER/BUILDING PRINCIPAL SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Hourly wage and work year to be determined by the 501 Board of Education Works 5 ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$12.50 - $15/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$13 - $15.75/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$14 - $17.25/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$12.50 - $15/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$13 - $15.75/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Topeka Public Schools

Food Service Worker II-A

Topeka, KS

$14.25 - $17.25/hr

FOOD AND NUTRITION SERVICE SPECIALIST/FOOD SERVICE MANAGER SUPERVISES : 0 EMPLOYEES TERMS OF EMPLOYMENT : 9 Month Calendar Salary and work year to be determined by the 501 Board of Education ...

Centene Corporation

LTSS Service Care Manager

Topeka, KS · On-site

$27.02 - $48.55/hr

We are seeking a LTSS Service Care Manager to join our team! The ideal candidate will bring expertise in: * Must Reside in Lyon, Osage, and/or Coffey County, KS * Field Based * Technological Savvy

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Service Manager information

See Topeka, KS salary details

$31.1K

$65.8K

$111.5K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Topeka, KS is $65,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $75,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Topeka, KS?

The most popular types of Service jobs in Topeka, KS are:

What are popular job titles related to Service Manager jobs in Topeka, KS?

For Service Manager jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Topeka, KS look for?

The top searched job categories for Service Manager jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Service Manager jobs?

Cities near Topeka, KS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $65,849 per year, or $31.7 per hour.

Manager, Field Service- Kansas City, KS

NRG

Oskaloosa, KS • On-site

Full-time

Re-posted 22 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
As a Field Service Manager, you will support, measure, and develop Field Service Professionals through leadership, training, and guidance. You will ensure your team of professionals deliver outstanding, world-class customer service. Support professionals in resolving customer questions and concerns. Train professionals in the effective promotion of Vivint products and services.
The Field Service Manager will ensure products are installed properly, timely, and according to established manufacturer and industry standards; deliver frequent coaching and performance evaluations to each professional, providing detailed feedback and identifying specific areas for improvement and further growth.
Required Skills:
  • Recruit and hire top talent, ensuring new-hire paperwork is filled out accurately and submitted by specified deadlines.
  • Train new and existing Professionals on proper customer engagement techniques.
  • Improve performance of existing Professionals regarding measure KPI's
  • Demonstrate new products and services to Professionals and obtain any needed clarifications prior to product/service launches.
  • Communicate current installation and service policies, procedures, and techniques.
  • Manage team performance to meet or exceed operational and financial objectives.
  • Support and develop Professionals through continued training, coaching, and motivation.
  • Conduct monthly team meetings in which Professionals receive training, share concerns, and set team and individual goals.
  • Manage employee time tracking and time-off requests.
  • Review customer surveys and coach Professionals where necessary while also directly addressing customer concerns.
  • Ensure Vivint retains customers by maintaining a high level of quality and timely installation/service.
  • Collaborate closely with scheduling teams and other groups to minimize customer appointment rescheduling.
  • As needed, cover high-priority customer appointments where no Professionals are available to complete the appointment.
  • Ensure customer paperwork, including work orders, customer contracts, etc. is completed accurately and timely.
  • Coordinate closely with direct-to-home and direct-to-business sales and installation teams to ensure a seamless customer experience.
  • Work independently while also understanding the need for communicating and coordinating work efforts with leaders and other employees in the organization timely, proactive communication.
  • Provide regular updates on team performance and special projects to regional and corporate management.
  • Ensure the team has the necessary level of Vivint products and equipment and that all products are managed according to policy.
  • Ensure Professionals work safely and responsibly to avoid injuries, damage to property, and loss of materials and equipment.
  • Set the ideal example of professional appearance and conduct for all direct reports.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.
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About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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