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Service Manager Jobs in Atchison, KS (NOW HIRING)

Cable Dahmer

Service Manager

Kansas City, MO · On-site

Service Manager Employment Type: Full-Time Lead a High-Performing Service Team with One of Kansas City's Largest Automotive Groups At Cable Dahmer Automotive Group, we believe exceptional customer ...

Walmart

Auto Care Center Service Manager

Saint Joseph, MO · On-site

$20 - $33/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Premier Truck Group

Service Advisor

Kansas City, MO

Monitor job progress and keep customer updated Assist service technicians in identifying opportunities to Up-Sell Report all customer complaints to the Service Manager and/or the Assistant Service ...

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Service Manager information

See Atchison, KS salary details

$30.7K

$65K

$110.1K

How much do service manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service manager in Atchison, KS is $65,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $74,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Atchison, KS?

For Service Manager jobs in Atchison, KS, the most frequently searched job titles are:

What cities near Atchison, KS are hiring for Service Manager jobs?

Cities near Atchison, KS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Atchison, KS as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $65,011 per year, or $31.3 per hour.

Service Manager

Kansas City, MO

Cable Dahmer Automotive Group
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Cable Dahmer Automotive Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Service Manager
Employment Type: Full-Time
Lead a High-Performing Service Team with One of Kansas City's Largest Automotive Groups

At Cable Dahmer Automotive Group, we believe exceptional customer experiences begin with exceptional leaders. As a locally owned, family-operated organization with nine dealerships and more than 1,100 employees, we're committed to investing in our people and building careers that last.
We're looking for an experienced Service Manager who is passionate about developing people, driving operational excellence, and delivering outstanding customer service. If you're a proven leader who thrives in a fast-paced environment and knows how to build a high-performing team, we'd like to meet you.
Why Join Cable Dahmer?
Competitive compensation
Sundays off for work-life balance
Comprehensive medical, dental, and vision insurance for employees and eligible dependents
401(k) with company match
Dedicated health coach and wellness resources
Paid time off and holidays
Career advancement opportunities within one of the region's largest dealership groups
Supportive, family-oriented culture focused on teamwork, integrity, and long-term success

What You'll Do
As Service Manager, you'll oversee all aspects of dealership fixed operations while leading a team committed to delivering exceptional customer experiences.
Responsibilities include:
Lead, coach, and develop service advisors, technicians, and support staff
Drive department performance in profitability, efficiency, CSI, and employee engagement
Manage daily service operations, workflow, scheduling, and repair quality
Monitor and improve key performance indicators, including labor sales, RO count, technician productivity, effective labor rate, warranty performance, and CSI
Manage departmental budgets, forecasting, and expense control
Partner with Parts, Sales, and dealership leadership to create a seamless customer experience
Resolve customer concerns professionally while building long-term loyalty
Maintain compliance with manufacturer, safety, and company standards
Foster a culture built on accountability, teamwork, and continuous improvement

What We're Looking For
Proven success managing a high-volume automotive service department
Strong leadership skills with a coaching and people-development mindset
Experience managing service department financial performance and P amp;L
Ability to analyze performance metrics and implement process improvements
Excellent communication and relationship-building skills
Strong organizational skills with the ability to lead in a fast-paced environment
Professionalism, integrity, and a commitment to delivering exceptional customer service
If you're ready to lead a successful service department while growing your career with an organization that invests in its people, we encourage you to apply today.
EEO including disability/vets

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