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Service Manager Jobs in Pratt, KS (NOW HIRING)

Agiliti

Hospital Service Technician

Saint John, KS · On-site

$24 - $28.20/hr

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to ...

Agiliti

Hospital Service Technician

Saint John, KS

$24 - $28.20/hr

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to ...

Great Western Dining Service Inc

Server/Cashier

Pratt, KS · On-site

$11 - $12/hr

Great Western Dining Service is a forward-thinking food service management company that recognizes the profound impact of exceptional cuisine. We believe that food fosters connection, cultivates the ...

Willie Johnson Ford

Ford Service Advisor

Pratt, KS · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Willie Johnson Ford

Ford Service Advisor

Pratt, KS

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Willie Johnson Ford

Ford Service Advisor

Pratt, KS · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Willie Johnson Ford

Ford Service Advisor

Pratt, KS · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Dollar Tree

Customer Service Associate I

Greensburg, KS · On-site

$12.75 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Pratt, KS · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Pratt, KS · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Greensburg, KS · On-site

$12.75 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

GMRG ACQ LLC 1

Customer Service Representatives

Pratt, KS

$13.25 - $18/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Pizza Hut

Customer Service Representatives

Pratt, KS · On-site

$13.25 - $18/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Kwik Shop

Store Manager

Pratt, KS · On-site

Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect ...

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Service Manager information

See Pratt, KS salary details

$27.2K

$57.6K

$97.6K

How much do service manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service manager in Pratt, KS is $57,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What cities near Pratt, KS are hiring for Service Manager jobs?

Cities near Pratt, KS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Pratt, KS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,618 per year, or $27.7 per hour.

Mobile Service Technician

BUCKLIN TRACTOR & IMPLEMENT CO INC

Greensburg, KS

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Mobile Service Technican to join our team in our Greensburg location. A Service Technician;s primary responsibility is to independently perform complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. 

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Responsibilities:

  • Performs diagnostics and repairs on John Deere equipment and technology
  • Reports any additional work required on equipment to ensure proper operation and safety
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • Keeping records required to establish cost of parts and labor charge to customer
  • Performs diagnostics and repairs in the field as required
  • Handle customer issues objectively and tactfully
  • Answer service phone calls and assisting the customer accordingly
  • Operates and maintains vehicles, tools and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products   
  • Participate in John Deere training courses and other continuing education classes, as assigned
  • Perform related and other duties, as assigned

Experience, Education, Skills, and Knowledge:

  • High School Diploma, GED, or equivalent experience required; Associates degree preferred.
  • Valid driver’s license is required
  • Minimum 1-2 years of experience performing mechanical service repairs required
  • Located in the Kinsley or Lewis area, highly preferred
  • Ag Tech Graduate or 2 years of John Deere experience preferred
  • Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures
  • Knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
  • Experience operating vehicles, tools, and equipment for diagnostic purposes
  • Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
  • Experience communicating effectively verbally and in writing
  • Ability to lift at least 75 lbs. repeatedly

Benefits:

  • 401(k) w/ company match
  • Health and Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Company Paid Holidays
  • Training and Development Opportunities
  • Employee Discounts
  • Employee Assistance Program

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