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Service Manager Jobs in Surprise, AZ (NOW HIRING)

Service Manager

Phoenix, AZ · On-site

$75K/yr

Service Manager Eaton Sales and Service is currently seeking a Service Manager in our Phoenix, AZ location. Does this sound like you: - Do you have a solid work ethic? - Are you comfortable using a ...

The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District/Branch Manager in the adherence and tracking of ...

Service Manager

Surprise, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Phoenix, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Summary/objective As a Service Manager, you are responsible for the health of your department. Which includes but not limited to managing a team of both field and in-house service technicians.

Service Manager

El Mirage, AZ · On-site

$80K - $105K/yr

Summary/objective As a Service Manager, you are responsible for the health of your department. Which includes but not limited to managing a team of both field and in-house service technicians.

Service Manager

El Mirage, AZ · On-site

$80K - $105K/yr

Summary/objective As a Service Manager, you are responsible for the health of your department. Which includes but not limited to managing a team of both field and in-house service technicians.

Service Manager

Peoria, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Peoria, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Service Manager

Peoria, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling technicians, managing work orders, overseeing budgets, building strong customer relationships, coordinating ...

Service Manager

Surprise, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Phoenix, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Phoenix, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Goodyear, AZ · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Service Manager information

See Surprise, AZ salary details

$32K

$67.8K

$114.9K

How much do service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for service manager in Surprise, AZ is $67,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $78,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What are the most commonly searched types of Service jobs in Surprise, AZ? The most popular types of Service jobs in Surprise, AZ are:
What job categories do people searching Service Manager jobs in Surprise, AZ look for? The top searched job categories for Service Manager jobs in Surprise, AZ are:
What cities near Surprise, AZ are hiring for Service Manager jobs? Cities near Surprise, AZ with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Surprise, AZ as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $67,842 per year, or $32.6 per hour.
Service Manager

Service Manager

Eaton Sales & Service

Phoenix, AZ • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Service Manager

Eaton Sales and Service is currently seeking a Service Manager in our Phoenix, AZ location.

Does this sound like you:

- Do you have a solid work ethic?

- Are you comfortable using a computer?

- Does working for a 103-year-old, financially stable company in the forefront of new technology appeal to you?

- Highly organized and able to multitask?

- Excellent communication skills?

- Are you customer driven?

Job responsibilities:

- Present yourself professionally as a representative of Eaton.

- Manage personnel performance and training.

- Manage vehicle fleet to include service intervals, DOT inspections, general condition.

- Work with Central Dispatching in determining priorities and schedules.

- Service order reviews.

- Perform regular safety and performance audits.

- Review management reports to improve performance and customer satisfaction.

- At least two years of prior management experience.

- Retail and commercial petroleum equipment background a plus.

What Eaton provides you:

- Paid time off

- 401(k) matching

- Dental insurance

- Health insurance

- Health savings account

- Vision insurance

Job type: Full Time

Eaton is a Drug Free Workplace.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Days:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Management: 2 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person


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