ZipRecruiter

Log In

1

Service Manager Jobs in Tucson, AZ (NOW HIRING)

Roadhouse Cinemas

Service Manager

Green Valley, AZ · On-site

Service ManagerThe Service manager plays an essential role in orchestrating an exceptional experience for our guests and maintaining a positive culture for our employees. The Service Managers will ...

Roadhouse Cinemas

Service Manager

Green Valley, AZ · On-site

Service ManagerThe Senior Service Manager is to oversee all front-of-house food and beverage operations, including the bar and concessions departments. This position is responsible for ensuring ...

HomeTeam Pest Defense

Service Manager

Tucson, AZ · On-site

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

Palmetto Technology Group

Service Manager

Tucson, AZ · On-site

Manager, Service We are looking for a highly skilled and experienced Manager, Service to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role is ...

Courser

Service Manager

Tucson, AZ · On-site

Manager, Service We are looking for a highly skilled and experienced Manager, Service to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role is ...

HomeTeam Pest Defense

Service Manager

Tucson, AZ · On-site

$55K - $65K/yr

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

Roadhouse

Service Manager

Green Valley, AZ · On-site

The Service Manager acts as Floor Manager when General Manager/Asst. General Manager are not available. Must possess leadership, management, organization, communications, and people-skills. Must be ...

Sprouts Farmers Market

Service Manager

Tucson, AZ · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Tucson, AZ · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Tucson, AZ · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Tucson, AZ · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Red Robin

Restaurant Service Manager

Tucson, AZ · On-site

Restaurant Service Manager The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ...

Red Robin

Restaurant Service Manager

Tucson, AZ · On-site

Restaurant Service Manager The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ...

Vestis

Customer Service Manager

Tucson, AZ · On-site

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

Steris Corporation

Area Service Manager

Tucson, AZ · On-site

What you'll do as an Area Service Manager Customer Focus * Assumes primary ownership for Customer Satisfaction, retention and revenue attainment for their district * Builds strong Customer ...

STERIS Corporation

Area Service Manager

Tucson, AZ

What you'll do as an Area Service Manager Customer Focus * Assumes primary ownership for Customer Satisfaction, retention and revenue attainment for their district * Builds strong Customer ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Tucson, AZ

Service Manager information

See Tucson, AZ salary details

$31.8K

$67.5K

$114.3K

How much do service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service manager in Tucson, AZ is $67,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Tucson, AZ?

The most popular types of Service jobs in Tucson, AZ are:

What are popular job titles related to Service Manager jobs in Tucson, AZ?

For Service Manager jobs in Tucson, AZ, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Tucson, AZ look for?

The top searched job categories for Service Manager jobs in Tucson, AZ are:

What cities near Tucson, AZ are hiring for Service Manager jobs?

Cities near Tucson, AZ with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Tucson, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,156 per year, or $31.8 per hour.

Service Manager

Green Valley, AZ • On-site

Roadhouse Cinemas
Traveler Accommodation • 11 - 50 employees
Learn more about Roadhouse Cinemasexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

ROADHOUSE CINEMAS OFFERS FREE MOVIES, POPCORN & SODA!The Position: Service ManagerThe Service manager plays an essential role in orchestrating an exceptional experience for our guests and maintaining a positive culture for our employees. The Service Managers will are the driving force behind coordination of the Roadie Rep (hosts and greeters) and Bar departments.Service Manager duties include:Ensures that guests experience the highest level of service by effectively training, coaching and developing Ensures building cleanliness and functional operations of department equipment. Ensures Service Staff maintain extensive knowledge of menus, beverages, promotions, loyalty programs, movies, and current specials to confidently assist guests.Oversees recruitment, interviewing, hiring, onboarding, and development of Service staff.Performs table touches to build guest relationships and gather real-time feedback. Ensures proper pacing of food delivery and communication between Servers and the kitchen. Monitors labor throughout each shift and adjusts staffing as business levels fluctuate.Coaches suggestive selling techniques to increase food, beverage, dessert, and promotional sales while enhancing the guest experience.Reviews guest feedback, online reviews, and internal guest surveys. Develops coaching plans to improve service metrics. Monitors cash handling and POS accuracy for Service Staff, ensuring company procedures are consistently followed.Maintains cleanliness and organization throughout auditoriums and service stations. Coordinates with the Kitchen Manager and Senior Service Manager to ensure seamless food and beverage execution.Recognizes high-performing employees and celebrates excellent guest service.Other duties as assignedMust have the following qualifications:Management experience, preferably in the restaurant industry.Basic math skills, effective writing and communication skills.Must obtain Title 4 certification and Food Handlers Card within 30 days of hire.Must be 19 years of age or older.Come join the fun!Open 365 days a year, Roadhouse Cinemas offers an extraordinary restaurant & an impressively creative full bar featuring high quality wines and craft beers, and overwhelmingly comfortable recliners! Plus, our staff gets to see new movies before anyone else!RoadHouse Cinemas is proud to be an equal opportunity employer. We are committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin or any other legally protected status. E-Verify.Benefits and Perks:This position offers competitive compensation, medical, dental and vision benefits. Perks, of course, include free movies and discounts on food and drinks! 401(k) offered after one year of employment. 

Apply