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Service Manager Jobs in Tempe, AZ (NOW HIRING)

Service Manager

Phoenix, AZ · On-site

$90K/yr

If so, Nearby Fleet Services in Phoenix, AZ is looking for a full-time Service Manager to help drive our growing operation forward. If you're ready for a rewarding opportunity where your knowledge ...

New

Service Manager

Mesa, AZ · On-site

$32.47 - $34/hr

The Service Manager III coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...

Service Manager

Phoenix, AZ · On-site

$80K - $120K/yr (+ commission)

As a Service Manager at Paradise Door and Service, Inc, you will be responsible to drive the desired customer service experience. The goal is to drive service success that improves customer ...

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

Service Manager

Phoenix, AZ · On-site

$65 - $95/hr

August 4, 2026 * Full-Time * On-site Locations Showing 1 location Vertu 1212 E Bethany Home Rd Phoenix, AZ 85014, USA Vertu 1212 E Bethany Home Rd Phoenix, AZ 85014, USA Our Service Manager is ...

New

Service Manager

Phoenix, AZ · On-site

$75K - $95K/yr

Our Service Managers lead passionate teams to deliver exceptional customer service by meeting client needs and commitments. They are responsible for the profitable execution of assigned maintenance ...

Service Manager Job Type: Full-Time Reports To: General Manager or Sales and Operations Manager Position Overview The Service Manager is responsible for leading day-to-day service operations, driving ...

Service Manager

Tempe, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Tempe, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Tempe, AZ · On-site

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location: Tempe, AZ - travel across Greater Phoenix Compensation: Up to $144,000 annually, including bonuses ...

Service Manager

Tempe, AZ · On-site

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location: Tempe, AZ - travel across Greater Phoenix Compensation: Up to $144,000 annually, including bonuses ...

Service Manager Reports To: National Service Leader FLSA Status: Exempt Summary: We are seeking a highly experienced and customer-focused Service Manager with deep expertise in large tonnage chiller ...

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling technicians, managing work orders, overseeing budgets, building strong customer relationships, coordinating ...

Service Manager

Phoenix, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Goodyear, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities: * Positively ...

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Service Manager information

See Tempe, AZ salary details

$31.6K

$67K

$113.5K

How much do service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service manager in Tempe, AZ is $67,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Tempe, AZ?

The most popular types of Service jobs in Tempe, AZ are:

What are popular job titles related to Service Manager jobs in Tempe, AZ?

For Service Manager jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Tempe, AZ look for?

The top searched job categories for Service Manager jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Service Manager jobs?

Cities near Tempe, AZ with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Tempe, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,978 per year, or $32.7 per hour.

$90K/yr

Full-time

PTO

Posted 2 days ago

New


Job description

Do you have the hands-on truck and trailer expertise to diagnose challenges, manage workflow, and lead by example? If so, Nearby Fleet Services in Phoenix, AZ is looking for a full-time Service Manager to help drive our growing operation forward. If you're ready for a rewarding opportunity where your knowledge and leadership truly make an impact, we'd love to have you join our outstanding team!
WHY YOU SHOULD JOIN US
This is more than a management position. It's an opportunity to become a key leader within a growing company that values experience, initiative, and professional growth. As our Service Manager, you'll earn a $90,000 annual base salary plus quarterly performance bonuses, giving you the ability to directly benefit from your contributions to the shop's success. We also offer:
  • Paid time off
  • Paid holidays
  • Ongoing training and professional development opportunities
  • Career advancement opportunities within our expanding company

If you're looking for a workplace where your voice is valued, your expertise is respected, and your future matters, we encourage you to apply.
ABOUT NEARBY FLEET SERVICES
Nearby Fleet Services is a trusted leader in fleet maintenance and repair in the Phoenix, AZ area, specializing in everything from brakes and tires to towing and recovery. Since 2025, we've been helping fleet owners keep their vehicles on the road by combining expert service with cutting-edge technology to streamline repairs and scheduling. As we continue to grow, we're looking for team members who want more than just a job; they want a career with flexibility, advancement opportunities, and a supportive environment. We offer competitive benefits and the chance to make a real impact in a company that values innovation and hard work. If you're ready to join a growing team where your future matters, this is the place for you!
ARE YOU THE SERVICE MANAGER OUR TEAM NEEDS?
Ask yourself: Do you have excellent communication skills? Are you proficient in customer service? If you answered "yes" to these questions and can meet the following requirements, we need you as our Service Manager!
  • 10+ years of experience in truck or fleet service
  • Experience as a Service Writer, Shop Supervisor, or similar leadership role
  • Hands-on experience with light-duty, medium-duty, and heavy-duty work trucks and trailers
  • Strong knowledge of truck and trailer repair and maintenance processes
  • Ability to multitask and remain organized in a fast-paced environment
  • Basic computer skills, including shop management software, email, and scheduling systems
  • Valid driver's license

Preferred qualifications:
  • CDL
  • ASE certifications
  • Diesel/heavy-duty certifications
  • Trailer repair experience

WHAT DO YOU DO IN THIS MANAGEMENT ROLE?
As our Service Manager, you'll be the driving force behind daily shop operations, serving as the primary connection between customers and technicians while ensuring every repair moves efficiently from start to finish. Your day may begin by greeting customers and writing service orders before preparing estimates, coordinating parts orders, assigning work based on technician skill sets, and monitoring productivity throughout the shop. You'll keep customers informed, address concerns with professionalism, verify completed repairs meet quality standards, process billing and payments, and oversee scheduling and workflow to ensure trucks and trailers are repaired correctly and returned on time. Your leadership will play a direct role in the success of our team and the satisfaction of our customers.
ADVANCE YOUR CAREER TODAY!
Apply today to become our Service Manager! Our initial application process is quick, easy, and mobile-friendly, allowing you to apply in just minutes.
Nearby Fleet Services is an Equal Opportunity Employer.