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Service Manager Jobs in Springtown, TX (NOW HIRING)

Composites One

Customer Service Manager

Fort Worth, TX · On-site

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

LeafHome

Regional Service Manager

Fort Worth, TX · On-site

The Regional Service Manager oversees service and installation technicians in a designated territory to resolve service issues and prevent escalated service tickets. Essential Duties and ...

LeafHome

Regional Service Manager

Fort Worth, TX · On-site

The Regional Service Manager oversees service and installation technicians in a designated territory to resolve service issues and prevent escalated service tickets. Essential Duties and ...

Carvana

Automotive Service Manager

Blue Mound, TX

Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. * Meet or exceed inventory production goals on a ...

Carvana

Automotive Service Manager

Blue Mound, TX · On-site

Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. * Meet or exceed inventory production goals on a ...

Carvana

Automotive Service Manager

Blue Mound, TX

Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. * Meet or exceed inventory production goals on a ...

Aramark

Food Service Manager

Haslet, TX · On-site

For more information on Aramark's Student Nutrition food service programs, please visit - Link here Aramark Student Nutrition - Aramark The Food Service Manager is a management position responsible ...

My Melrose

PT Service Manager

Fort Worth, TX · On-site

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions ...

My Melrose

PT Service Manager

Fort Worth, TX · On-site

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions ...

Pep Boys

Service Manager Trainee

Lake Worth, TX · On-site

$22.48 - $33.21/hr

Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected ...

Pep Boys

Service Manager Trainee

Lake Worth, TX · On-site

$22.48 - $33.21/hr

Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected ...

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All JobsService JobsService Manager JobsService Manager Jobs in Springtown, TX

Service Manager information

See Springtown, TX salary details

$26.9K

$57K

$96.6K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Springtown, TX is $57,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springtown, TX?

The most popular types of Service jobs in Springtown, TX are:

What job categories do people searching Service Manager jobs in Springtown, TX look for?

The top searched job categories for Service Manager jobs in Springtown, TX are:

What cities near Springtown, TX are hiring for Service Manager jobs?

Cities near Springtown, TX with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springtown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $57,045 per year, or $27.4 per hour.

Customer Service Manager

Composites One

Fort Worth, TX • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Composites One rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

80th of 428 rated retail wholesalers

Job description

Begin your Composites One Career Today!
Position Overview:
As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be responsible for coaching and development of the Customer Service team to drive continuous improvement in their overall performance. You will promote and adhere to Company Core Values by performing duties in a manner consistent with being a team leader and driving Stellar Service Principles while supporting the continued growth of the company. As a CSM, you will manage the processes and performance in daily activities of CSRs to achieve established operating income and ROA goals while maintaining and promoting a safe working environment.
Key Responsibilities:
Lead, manage, and motivate the Customer Service team.
  • Responsible for hiring and training the CSR staff, including allocation of workload.
  • Create performance objectives / goals and applicable training plans, including performance measurement.
  • Regularly monitor the interaction between CSRs and customers to ensure a congruent approach with Stellar Service techniques, provide direct feedback, and outline recommendations for improvement.
  • Assist the Manager, DC Operations (DCM) with strategic planning and resource allocation.
  • Identify opportunities for improvement and implement process improvements for the Customer Service team.

Drive and facilitate the order fulfillment process in a manner that creates customer intimacy and builds and maintains positive, effective relationships with customers.
  • Ensure that standard operating procedures and established company guidelines are followed consistently.
  • Work closely within Customer Service and cross-functionally with sales and logistics teams to manage overall freight expenses.
  • Conduct routine customer visits based on business needs. Ensure CSR teams participate in customer visits and conduct regular reviews with the sellers, Sales Manager, and DCM.

Serve as an interdepartmental liaison between Customer Service, warehouse, delivery, sales, and purchasing to resolve customer-related issues and enhance organizational efficiency.
  • Drive and monitor fill rates, continuously pursue improved customer satisfaction.
  • Work in conjunction with other internal groups to move obsolete or slow-moving, aged, or obsolete inventory.
  • Work with the CSR team to engage buyers, logistics, and transportation resources to identify cost-effective solutions that will help meet / exceed customer expectations.
  • Work with the credit team to resolve credit-related issues to eliminate service failures in the order fulfillment process.
  • Work closely with DCM on annual budgets.

Develop, refine, and implement Customer Service procedures and policies.
  • Identify and implement Best Practices within the CSR team. Share / learn from other DC locations, including the creation of new standard operating procedures (SOPs) and policies.
  • Foster a continuous improvement environment; establish, communicate, and provide training on SOPs to improve the efficiency and overall performance of the Customer Service team, while enhancing the customer experience. Participate in all DC Quality / ROM / Safety Audits.

Leadership and Communication:
  • Provide motivational and developmental leadership to the CSR staff to enhance overall team performance, conduct semi-annual performance reviews, and write and deliver annual performance reviews.
  • Provide regular updates on team members' performance to the DCM.

Expected Skills and Qualifications:
  • 3+ years supervisory / managerial experience with direct report responsibility
  • 7+ years of Customer Service experience in a non-retail environment
  • Proven team development skills and management experience within a Quality Management system (ISO 9001 or similar)
  • Proficient in MS Office (Outlook, SharePoint)
  • Ability to learn internal ERP system (SAP)

Additional Preferred Skills and Qualifications:
  • Experience with SAP
  • Bachelor's degree in Business Administration or related field

Pre-Employment Requirement:
Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles.
Discover a Fulfilling Career:
At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth.
We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things.
Respect, Teamwork, and Communication are Woven into our Core Values:
Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us.
Benefits:
Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here.
Commitment to Diversity, Equity, and Inclusion:
At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
ADA Accommodations:
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ADACoordinator@compositesone.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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