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Service Manager Jobs in Springtown, TX (NOW HIRING)

Pep Boys

Service Manager Trainee

Lake Worth, TX · On-site

$22.48 - $33.21/hr

Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected ...

Pep Boys

Service Manager Trainee

Lake Worth, TX · On-site

$22.48 - $33.21/hr

Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected ...

Smurfit Westrock

Mgr I, Customer Service

Fort Worth, TX · On-site

As a Customer Service Manager (CSM), you will function as a critical liaison between the customer, sales, and production operations teams. As a Customer Service Manager (CSM), you will simultaneously ...

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Service Manager information

See Springtown, TX salary details

$26.9K

$57K

$96.6K

How much do service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service manager in Springtown, TX is $57,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springtown, TX?

The most popular types of Service jobs in Springtown, TX are:

What job categories do people searching Service Manager jobs in Springtown, TX look for?

The top searched job categories for Service Manager jobs in Springtown, TX are:

What cities near Springtown, TX are hiring for Service Manager jobs?

Cities near Springtown, TX with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springtown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $57,045 per year, or $27.4 per hour.

Crane Product Service Manager

Kirby-Smith Machinery, Inc. - Ft. Worth, TX

Fort Worth, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Crane Product Service Manager Benefits

  • Above average industry pay
  • Comprehensive benefits package (including medical/dental/vision) 
  • 401K plan with company match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Growth opportunities 
  • Paid Training
  • Family owned and operated
  • Health and wellness 

Crane Product Service Manager Position Purpose

Responsible for directing and supervising a crew of mechanics to efficiently manage the repair and maintenance of equipment that falls within their responsibility, by utilizing the assets available efficiently and timely, keeping unproductive time to a minimum.

Crane Product Service Essential Functions 

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal   
  • Accepts requests from internal and external customers for repairs to equipment within the scope of responsibility
  • Determines flat rate pricing and prepares quotes for customers
  • Opens work orders, assigns the appropriate technician to perform the repairs, and provides the flat rate hours quoted
  • Determines which repairs are warrant-able vs. customer billing
  • Monitors progress of repairs and keeps the customer informed of progress
  • Reviews completed work order, writes and invoices description of work performed
  • Monitors work in process daily and keep the labor to a maximum of 50 hours per technician
  • Tracks and schedules factory campaigns and ensures set deadlines are met
  • Maintains the parts return from technicians to established percentage goals
  • Completes all paperwork related to the department on time
  • Actively oversees safety practices of employees and corrects as needed; actively supports and encourages safety training and compliance with all safety procedures
  • Actively promotes positive interdepartmental relations
  • Actively supports and administers company policies and procedures
  • Manages employee performance appraisals promptly
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance

Crane Product Service Manager Minimum Qualifications

  • High School Education or Equivalent
  • Five (5) years of experience as a service technician and two (2) years of experience in a lead or managerial role
  • Exceptional Interpersonal skills and excellent communication skills
  • Adept at organizing, planning, and task completion to manage a high-volume department
  • Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
  • Applied experience in management concepts and practices or the willingness to obtain training in leadership concepts and practices, plus use the knowledge effectively and appropriately

Crane Product Service Manager Physical Requirements

  • Pushes/Pulls/Lifts/Carries up to 50 pounds without assistance
  • Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
  • Must be able to work in extreme heat or cold and wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors
  • Physical ability to perform maintenance on equipment for extended hours of time with continual mounting and dismounting throughout the workday
  • Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This is considered a Safety-Sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

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