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Service Manager Jobs in Springfield, VA (NOW HIRING)

wagamama USA

Service Manager

Arlington, VA · On-site

Deliver warm, energetic, and personable guest service while creating a welcoming Wagamama dining experience * engage with guests, manage feedback, and resolve issues promptly * monitor service flow ...

New

Sprouts Farmers Market

Service Manager

Arlington, VA · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Cintas

Service Manager

Landover, MD · On-site

$82K - $110K/yr

Requisition Number: 225443 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Cintas

Service Manager

Landover, MD · On-site

$82K - $110K/yr

Requisition Number: 225443 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Orkin LLC

Service Manager

Fairfax, VA · On-site

$65K - $75K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Lorton Auto Service

Automotive Service Manager

Lorton, VA · On-site

$60K - $100K/yr

Lorton Auto Service Center is looking for an experienced and motivated Service Manager to join our team. If you thrive on providing top-notch service, leading a talented team, and overseeing the ...

Apply Early

Trek Bikes

Service Manager

Stafford, VA

$20 - $25/hr

Job LocationTrek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Trek Bicycle Corporation

Service Manager

Stafford, VA

$20 - $25/hr

Job LocationTrek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Trek Bicycle

Service Manager

Stafford, VA · On-site

$20 - $25/hr

Job Location Trek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Merrifield Shell

Service Manager

Fairfax, VA · On-site

$65K - $85K/yr

Automotive Service Manager - Want a life of impact? Isn't it time to use your skills for something that actually matters? We are in the process of developing a culture that will change the industry ...

Apply Early

M.C. Dean, Inc

Service Manager

Tysons, VA · On-site

$104K - $142K/yr

Managing projects, customers and accounts. * Planning and budget projects direct field employees * Effectively using RFIS; understanding and defending the scope of work. * Walk job sites * Planning ...

Bass Pro Shops

Boat Service Manager

Gainesville, VA · On-site

The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free ...

DARCARS

Automotive Service Manager

Fairfax, VA · On-site

$180K - $250K/yr

DARCARS Volvo of Fairfax is now hiring a Service Manager! $180,000 - $250,000+ Annual Earning Potential (Based on Experience) Volvo of Fairfax , part of the DARCARS Automotive Group , is seeking an ...

Morgan Properties

Assistant Service Manager

Alexandria, VA · On-site

$29 - $31/hr

Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Springfield, VA

Service Manager information

See Springfield, VA salary details

$34.5K

$73.1K

$123.8K

How much do service manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for service manager in Springfield, VA is $73,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $84,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Springfield, VA? The most popular types of Service jobs in Springfield, VA are:
What are popular job titles related to Service Manager jobs in Springfield, VA? For Service Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Springfield, VA look for? The top searched job categories for Service Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Service Manager jobs? Cities near Springfield, VA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Springfield, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,086 per year, or $35.1 per hour.

Service Manager

wagamama USA

Arlington, VA • On-site

Other

Posted 2 days ago

Job description

about wagamama
from bowl to soul isn't just how we serve food it's how we show up for our people
at wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. that's kaizen in our heart
we're a place where your work has purpose, your voice matters, and your growth is taken seriously. where bold ideas are welcomed, effort is noticed, and learning never stops. you won't just clock in you'll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it with
if you're looking for more than a job if you want to be part of something that feeds your future as much as it feeds our guests this is your sign
from bowl to soul, start your journey with wagamama and apply now
about this role
the bar + service manager oversees all guest facing operations, including the bar program, in a high volume pan asian restaurant. this role ensures strong hospitality, consistent beverage execution, smooth service flow, and effective team performance. the manager acts as the primary link between the dining room, bar, and kitchen to deliver a seamless and memorable guest experience while supporting financial and wagamama standards.
What you'll do:
guest experience + service leadership
  • Deliver warm, energetic, and personable guest service while creating a welcoming Wagamama dining experience
  • engage with guests, manage feedback, and resolve issues promptly
  • monitor service flow and pacing to optimize guest experience and table turns
  • ensure service standards are consistently followed at every touchpoint

bar + beverage oversight
  • oversee all bar operations, including cleanliness, organization, and execution
  • ensure accurate recipes, proper presentation, and consistent portioning
  • train and develop bartenders on cocktails, beer, wine, sake, and juice offerings
  • support team upselling through strong knowledge of beverage pairings
  • monitor alcohol service to ensure legal and responsible service practices
  • manage bar inventory, ordering, costs and vendor relationships
  • track comps, discounts, voids, spills and bar reporting to ensure accuracy and accountability

team leadership + development
  • recruit, hire, train, and coach front of house staff
  • set performance expectations, provide regular feedback and corrective action
  • lead pre shift meetings to communicate priorities, menu updates, and beverage features
  • promote a culture of teamwork, accountability, and guest first service

operations + floor coordination
  • oversee daily front of house operations including seating flow + reservations
  • ensure staffing levels meet forecasted business needs across dining room + bar
  • coordinate with kitchen leadership to maintain pacing + resolve service bottlenecks
  • support menu knowledge, allergen awareness, and proper service styles across the team
  • may perform other duties as needed to support restaurant operations

financial performance + controls
  • manage labor to budget through scheduling + shift oversight.
  • drive revenue through strong service standards, upselling, and beverage program execution
  • support cost control by monitoring comps, voids, discounts, and beverage waste

compliance + standards
  • ensure compliance with health, safety, sanitation, and alcohol regulations
  • ensure the front of house and bar are clean, organized, and inspection ready
  • enforce company policies, procedures, and local/state labor laws
  • sanitation + food safety certification, local/state laws

administrative + reporting
  • assist with schedules, payroll, and operational reporting
  • track key performance indicators such as sales, labor %, beverage cost %, and guest satisfaction
  • oversee front of house and bar inventory and ordering needs

qualifications
  • 2-5+ years of restaurant management experience, including bar oversight
  • strong knowledge of bar operations, beverage programs, and responsible alcohol service
  • demonstrated leadership + team development skills
  • financial acumen with experience managing labor + beverage cost controls
  • speak and understand english
  • strong communication, problem-solving, and organizational skills

physical + work environment + availability
  • ability to stand and walk for extended periods (potentially 10+ hours)
  • ability to lift and carry up to 25-40 lbs as needed
  • availability to work days, nights, weekends, and holidays in a fast-paced environment
  • depending on business needs, requires up to 55 hours per week
  • potential of 5% travel

Apply