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Service Manager Jobs in Portland, OR (NOW HIRING)

Consumer Concept Group

Service Manager

Ridgefield, WA · On-site

The Service Manager leads by example and uplifts our staff through busy times. The Service Manager establishes quality standards, trains and educates service employees in cooking methods, serving ...

NorthWest Handling Systems

Service Manager

Portland, OR · On-site

$100K - $140K/yr

Portland Branch Position Service Manager Description SERVICE MANAGER DUTIES -Supervise and manage all Service Department operations and personnel at the Portland, OR branch, including coaching and ...

Omega Morgan

Service Manager

Hillsboro, OR · On-site

$40 - $50/hr

The Service Manager will oversee all maintenance activity for tractors, trailers, forklifts, cranes, and miscellaneous equipment. This is a single role position that includes both leadership and ...

Swickard Auto Group

Service Manager

Vancouver, WA · On-site

$100K - $200K/yr

As our founding Service Manager, you'll have the rare chance to establish the culture, standards, workflows, and team that will define Mercedes-Benz service in the Vancouver/Portland market for years ...

RDO Equipment

Service Manager

Portland, OR · On-site

Lead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive ...

EquipmentShare

Service Manager

Hillsboro, OR

We're hiring a Service Manager at our rental facility in Hillsboro, OR, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

EquipmentShare

Service Manager

Hillsboro, OR · On-site

We're hiring a Service Manager at our rental facility in Hillsboro, OR, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

Din Tai Fung North America

Service Manager I

Portland, OR · On-site

$66K - $81K/yr

BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Sunset Imports Inc

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

Join Audi Beaverton's team as a Service Manager! Pay Range: $165,000 - $185,000 Serving Audi owners across the Portland Metro Areas, Beaverton & Hillsboro this location delivers a premium experience ...

CentiMark Corporation

Roofing Service Manager

Portland, OR · On-site

$90K - $130K/yr

Now Hiring Roofing Service Manager who is an Organizational Powerhouse in Portland! Are you a serious, direct and analytical person? Do you consider yourself adept at working independently and do you ...

CentiMark Corporation

Roofing Service Manager

Portland, OR · On-site

$90K - $130K/yr

Now Hiring Roofing Service Manager who is an Organizational Powerhouse in Portland! Are you a serious, direct and analytical person? Do you consider yourself adept at working independently and do you ...

Pros Mechanics

Field Service Manager

Portland, OR

$90K - $130K/yr

The Service Manager will supervise a team of 25 Field Technicians tasked with repairing construction and mining equipment. Will interact with all employees and other department managers, customers ...

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Service Manager information

See Portland, OR salary details

$34.9K

$73.9K

$125.2K

How much do service manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service manager in Portland, OR is $73,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $85,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Portland, OR? The most popular types of Service jobs in Portland, OR are:
What are popular job titles related to Service Manager jobs in Portland, OR? For Service Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Portland, OR look for? The top searched job categories for Service Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Service Manager jobs? Cities near Portland, OR with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Portland, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,928 per year, or $35.5 per hour.

Service Manager

Consumer Concept Group

Ridgefield, WA • On-site

Full-time

Re-posted 15 days ago

Job description

Now hiring Front of House and Back of House Managers! All locations, all positions! Join America's most exciting bar and restaurant company!

Founded in 2014, Tom’s Watch Bar defines the ultimate sports watching entertainment experience. Promising “All the Sports, all the Time”, Tom’s Watch Bar’s highly curated sports programming covers all sports from collegiate to professional to international, big events and prize fights, even emerging obscure and outrageous sports. Our central oversized stadium screen paired with hundreds of screens provides a 360° viewing experience, making every seat the best seat in the house.

The Service Manager leads by example and uplifts our staff through busy times. The Service Manager establishes quality standards, trains and educates service employees in cooking methods, serving techniques, and portion control. Utilizes experience and talent to help the restaurant reach their financial goals through skilled management in the categories of labor, customer service and management.

  • Customer-Service : Service managers are required to interact with customers. Being friendly and courteous will help keep customers coming back.
  • Company Representative : Service Managers must maintain a working knowledge of Company products and specifications.
  • Attention to Detail : Service managers must keep their eyes on a lot of elements: food & health standards, service standards, safety, etc.
  • Leadership : Service managers must be leaders in the front of house, unifying their team during heavy shifts, resolving conflicts and successfully executing the task at hand.
  • Management Skills : Service managers not only deal with customers, they also must deal with employees, food quality, resolving problems and more.
  • Organizational Skills : Keeping work schedules, seating charts, cleaning schedules and more organized is crucial to the job.
  • Problem-Solving Skills : Dealing with employee conflict, irate customers and wrong stock orders is part of a service managers job. Being able to come up with a solution quickly is a needed skill.
  • Communication Skills : Service managers need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly. They must also be able to accept and act on feedback.
  • Stamina : Service managers can expect long days revolving around kitchen and dining room needs

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