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Service Manager Jobs in Portland, OR (NOW HIRING)

Consumer Concept Group

Service Manager

Ridgefield, WA · On-site

The Service Manager leads by example and uplifts our staff through busy times. The Service Manager establishes quality standards, trains and educates service employees in cooking methods, serving ...

Bridge Property Management

Service Manager

Tualatin, OR · On-site

$32 - $36/hr

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

Hannah Pet Hospital

Service Manager

Portland, OR · On-site

$49K - $55K/yr

The Service Manager at Hannah Pet Hospital is responsible for ensuring an exceptional Member experience from the moment Members enter the hospital until they leave. This role involves managing the ...

River Ridge

Service Manager

Tualatin, OR

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

River Ridge

Service Manager

Tualatin, OR

$32 - $36/hr

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

POWER SYSTEMS WEST LLC

Service Manager

Portland, OR · On-site

$85K - $100K/yr

Power Systems West is looking for an organized, service minded individual to be a Service Manager for our Generator Service Technicians, covering the Oregon market area. Our ideal candidate is a ...

Outback Steakhouse

Service Manager

Tualatin, OR

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

3M HEALTHCARE

Service Manager

Gladstone, OR · On-site

$57K - $96K/yr

Ensures diplomacy concerning customer service-related concerns. Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

3M HEALTHCARE

Service Manager

Gladstone, OR · On-site

$57K - $96K/yr

Ensures diplomacy concerning customer service-related concerns. Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Outback Steakhouse

Service Manager

Tualatin, OR · On-site

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

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All JobsService JobsService Manager JobsService Manager Jobs in Portland, OR

Service Manager information

See Portland, OR salary details

$35K

$74.2K

$125.7K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Portland, OR is $74,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Portland, OR?

The most popular types of Service jobs in Portland, OR are:

What are popular job titles related to Service Manager jobs in Portland, OR?

For Service Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Portland, OR look for?

The top searched job categories for Service Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Service Manager jobs?

Cities near Portland, OR with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $74,204 per year, or $35.7 per hour.

Service Manager

Consumer Concept Group

Ridgefield, WA • On-site

Full-time

Re-posted 29 days ago

Job description

Now hiring Front of House and Back of House Managers! All locations, all positions! Join America's most exciting bar and restaurant company! 

Founded in 2014, Tom’s Watch Bar defines the ultimate sports watching entertainment experience. Promising “All the Sports, all the Time”, Tom’s Watch Bar’s highly curated sports programming covers all sports from collegiate to professional to international, big events and prize fights, even emerging obscure and outrageous sports. Our central oversized stadium screen paired with hundreds of screens provides a 360° viewing experience, making every seat the best seat in the house.

The Service Manager leads by example and uplifts our staff through busy times.  The Service Manager establishes quality standards, trains and educates service employees in cooking methods, serving techniques, and portion control. Utilizes experience and talent to help the restaurant reach their financial goals through skilled management in the categories of labor, customer service and management.

  • Customer-Service : Service managers are required to interact with customers. Being friendly and courteous will help keep customers coming back.
  • Company Representative : Service Managers must maintain a working knowledge of Company products and specifications.
  • Attention to Detail : Service managers must keep their eyes on a lot of elements: food & health standards, service standards, safety, etc.
  • Leadership : Service managers must be leaders in the front of house, unifying their team during heavy shifts, resolving conflicts and successfully executing the task at hand.
  • Management Skills : Service managers not only deal with customers, they also must deal with employees, food quality, resolving problems and more.
  • Organizational Skills : Keeping work schedules, seating charts, cleaning schedules and more organized is crucial to the job.
  • Problem-Solving Skills : Dealing with employee conflict, irate customers and wrong stock orders is part of a service managers job. Being able to come up with a solution quickly is a needed skill.
  • Communication Skills : Service managers need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly. They must also be able to accept and act on feedback.
  • Stamina : Service managers can expect long days revolving around kitchen and dining room needs

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