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Service Manager Jobs in Maple Grove, MN (NOW HIRING)

ALL, Inc.

Service Manager

Saint Paul, MN

Monitor safety, service, and operational performance metrics * Identify and implement process improvements that increase efficiency and customer satisfaction * Manage labor resources and schedules to ...

BMD

Service Manager

Saint Paul, MN · On-site

Monitor safety, service, and operational performance metrics * Identify and implement process improvements that increase efficiency and customer satisfaction * Manage labor resources and schedules to ...

Hy-Vee

Service Manager

Shakopee, MN · On-site

$18 - $22.50/hr

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Brooklyn Park, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Spring Lake Park, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Miner, LTD

Service Manager

Circle Pines, MN

$85K - $95K/yr

Job Summary The Service Manager will be responsible for providing leadership to the support staff including field service technicians. Key Job Responsibilities * Communicate job expectations, plans ...

Hy-Vee, Inc.

Service Manager

Brooklyn Park, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

ALL, Inc.

Service Manager

Saint Paul, MN · On-site

Monitor safety, service, and operational performance metrics * Identify and implement process improvements that increase efficiency and customer satisfaction * Manage labor resources and schedules to ...

Bridgestone Americas, Inc.

Service Manager

Saint Paul, MN · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

BMD

Service Manager

Saint Paul, MN

Monitor safety, service, and operational performance metrics * Identify and implement process improvements that increase efficiency and customer satisfaction * Manage labor resources and schedules to ...

Hy-Vee, Inc.

Service Manager

Plymouth, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hobby Lobby Careers

Customer Service Manager

Maple Grove, MN · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Maple Grove, MN · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hunt Electric

Assistant Service Manager

Eagan, MN · On-site

$72K - $97K/yr

Summary The ECSI Assistant Service Manager supports the management and coordination of ECSI service operations. Key responsibilities include overseeing daily service operations, managing customer ...

Huntelec

Assistant Service Manager

Eagan, MN · Hybrid

$72K - $97K/yr

Summary The ECSI Assistant Service Manager supports the management and coordination of ECSI service operations. Key responsibilities include overseeing daily service operations, managing customer ...

flowcontrol

Customer Service Manager

Minneapolis, MN · On-site

The Customer Service Manager is responsible for leading the daily customer service and inside sales support operations for CRTG's industrial plastics distribution business. This role ensures ...

Exos

Customer Service Manager

Minneapolis, MN · On-site

$20 - $26/hr

The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Maple Grove, MN

Service Manager information

See Maple Grove, MN salary details

$33.8K

$71.6K

$121.3K

How much do service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service manager in Maple Grove, MN is $71,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $82,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Maple Grove, MN? The most popular types of Service jobs in Maple Grove, MN are:
What are popular job titles related to Service Manager jobs in Maple Grove, MN? For Service Manager jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Maple Grove, MN look for? The top searched job categories for Service Manager jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Service Manager jobs? Cities near Maple Grove, MN with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Maple Grove, MN as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $71,646 per year, or $34.4 per hour.

Service Manager

ALL, Inc.

Saint Paul, MN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

What You'll Do

  • Lead, coach, and develop installation technicians and support staff
  • Manage scheduling, staffing, productivity, quality, and department performance
  • Recruit, train, engage, and retain top talent
  • Partner with Sales, Warehouse, and Delivery teams to ensure seamless project execution
  • Resolve escalated customer concerns and drive issues to completion
  • Monitor safety, service, and operational performance metrics
  • Identify and implement process improvements that increase efficiency and customer satisfaction
  • Manage labor resources and schedules to support business demands
  • Provide technical expertise and guidance on installation-related issues
  • Promote a culture of accountability, safety, teamwork, and continuous improvement

What We're Looking For

  • High school diploma or equivalent
  • Valid driver's license with a satisfactory driving record
  • 5+ years of appliance installation or related field service experience
  • Proven leadership, customer service, and communication skills
  • Experience leading installation, delivery, service, or home services teams preferred
  • Strong problem-solving skills and ability to manage multiple priorities
  • Proficiency with Microsoft Office and mobile technology; ERP experience preferred
  • Ability to pass a pre-employment physical and drug test

Why Work Here

  • Employee Ownership (ESOP) – build long-term wealth as the company grows
  • Full Benefits Package: Medical, dental, vision; 401(k) with company match; Company-paid life insurance; Paid time off
  • Team-oriented culture built on accountability, respect, and continuous improvement
  • Career growth and leadership development opportunities
  • Stable, growing company with a strong reputation

About Us

Headquartered in St. Paul, MN, ALL, Inc. is a trusted wholesale distributor of world-class quality appliances, offering top-notch kitchen design solutions to homeowners, builders, and multi-family developers throughout the Twin Cities and beyond. We’re also part of Building Material Distributor’s (BMD’s) family. For over 75 years, BMD has supplied lumber yards, dealers, home centers, and hardware stores with top-quality building products. Collectively, as an employee-owned company, we excel at providing our customers with an exceptional experience thanks to our skilled workforce.

Equal Opportunity Employer

BMD, Inc and Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. BMD, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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