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Service Manager Jobs in Madison, WI (NOW HIRING)

Red Robin

Restaurant Service Manager

Madison, WI

$50K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Restaurant Service Manager $50,000-59,500/yr Restaurant Service Manager Compensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day ...

Truck Country

Assistant Service Manager

De Forest, WI · On-site

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional ...

North Central Utility

Assistant Service Manager

De Forest, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ready to Make Your Mark in Service Leadership? North Central Utility (NCU) is looking for a self-motivated and results-driven Assistant Service Manager for our DeForest, WI location to represent NCU ...

New

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Verona, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Verona, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Verona, WI

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Rentokil

Technical Service Manager

Madison, WI · On-site

$116K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

O'Reilly Auto Parts

Installer Service Manager

Sun Prairie, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...

GEA

Repair and Service Manager

Janesville, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Brodhead, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Milton, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Janesville, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Evansville, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Whitewater, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

GEA

Repair and Service Manager

Stoughton, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Project Management * Industrial Equipment Operations * Forklift Training & Certification * Performance Evaluations * Time & Resource Management At GEA, we don't just offer jobs--we offer ...

New

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Madison, WI

Service Manager information

See Madison, WI salary details

$33.3K

$70.5K

$119.4K

How much do service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service manager in Madison, WI is $70,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $81,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Madison, WI?

The most popular types of Service jobs in Madison, WI are:

What are popular job titles related to Service Manager jobs in Madison, WI?

For Service Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Madison, WI look for?

The top searched job categories for Service Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Service Manager jobs?

Cities near Madison, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,504 per year, or $33.9 per hour.

Restaurant Service Manager

Red Robin

Madison, WI

$50K - $59K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Red Robin rating

6.0

Company rating: 6.0 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

7th of 20 rated casual dining restaurants

Job description

Restaurant Service Manager

$50,000-59,500/yr

Restaurant Service Manager
Compensation Range:  50,000.00 - 59,500.00
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence.  As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences.  This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.
The role is also eligible to enjoy:
  • Share in the financial success of your restaurant with an uncapped bonus program
  • Referral bonuses for bringing new members to our team
  • Free shift meal and 50% discount on Red Robin food for your family
  • Closed on Thanksgiving and Christmas
  • Excellent opportunities to grow with us
To qualify for this role a great candidate has:
  • Must be 21 years of age  
  • 2 years of management experience  
  • Open Availability (including but not limited to nights, weekends, holidays)  
  • Reliable transportation  
  • Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service  
  • Strong P&L knowledge  
  • Able to obtain required certifications/permits as required by state/local law  
  • Working knowledge in Microsoft Excel, Outlook & Word
Preferred  
  • Knowledgeable of local and State health codes  
  • Experience with Workday, Aloha, NBO, and Hot schedules  
  • Experience managing a team
Red Robin is an equal opportunity employer.  We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay):   Pay range disclosed above.
Other Types of Compensation (subject to qualifications and requirements):  Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.
Insurance (subject to qualifications and requirements):  Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+). 
Retirement Benefits (subject to qualifications and requirements):  401k retirement plan (with company match to 4% of pay).
Paid Time Off (subject to qualifications and requirements):  0.03846 hours for each 1 hour worked.
Application Window:  Red Robin accepts applications on an ongoing basis.
Red Robin isn’t your typical burger restaurant.  We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!   Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe.  We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

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