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Service Manager Jobs in Lebanon, IN (NOW HIRING)

Car Guys Inc.

Automotive Service Manager

Avon, IN

$100K - $150K/yr

You must have a solid track record as a Service Manager. * You must have a desire to be the best at what you do. * Must have a keen knowledge and understanding of the how the Service and parts ...

Taher, Inc.

Food Service Manager

Indianapolis, IN · On-site

As a Food Service Manager you will supervise, coordinate, and participate in the effective preparation and service of high quality meals. Ensure a safe and sanitary operation. Ensures an efficient ...

Resource Hub

Customer Service Manager

Indianapolis, IN · On-site

Summary The Customer Service Manager under the direct supervision of the Director of Customer Experience, shall have responsibility for overseeing incoming phone calls and responding to patient ...

Home2 Carmel

Guest Service Manager

Carmel, IN · On-site

$46K - $52K/yr

Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role ...

Rentokil

Technical Service Manager

Indianapolis, IN · On-site

$110K - $111K/yr

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

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All JobsService JobsService Manager JobsService Manager Jobs in Lebanon, IN

Service Manager information

See Lebanon, IN salary details

$31.6K

$67K

$113.5K

How much do service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service manager in Lebanon, IN is $67,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Lebanon, IN?

The most popular types of Service jobs in Lebanon, IN are:

What are popular job titles related to Service Manager jobs in Lebanon, IN?

For Service Manager jobs in Lebanon, IN, the most frequently searched job titles are:

What cities near Lebanon, IN are hiring for Service Manager jobs?

Cities near Lebanon, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Lebanon, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,027 per year, or $32.2 per hour.

Automotive Service Manager

Mercedes-Benz of Indianapolis

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Mercedes-Benz of Indianapolis is hiring an experienced Automotive Service Manger.  
Great opportunity for qualified individual with Luxury / Mercedes-Benz experience

We are a High Volume Shop with tremendous opportunity for growth with unlimited earning potential!  

  • Full Benefits Package 
  • Relocation Assistance Available 
  • Must have 3+ years of Service Management Experience.  luxury/ Mercedes-Benz experience preferred 

We are looking for individuals with an entrepreneurial spirit who are optimistic, self-driven, have superb business skills who are motivated to take ownership of their department to lead it to excellence. 

In addition, candidate must: 

  • Manage employee schedules and pay plans
  • Assume responsibility for staffing and hiring all employees under his/her division
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain service customer pay gross profit growth
  • Maintain technician proficiency 
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Motivate, train, develop and reward employees
  • Provide and maintain a safe workplace and environment for employees and customers
  • Experience with Reynolds and Reynolds is preferred. 

Our Benefits Include: 

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance
  • Short & Long Term Disability Insurance 
  • Paid time off and vacation
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Relocation assistance available for qualified candidates
  • Shop equipped with the newest technology and equipment
  • Training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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