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Service Manager Jobs in Lebanon, IN (NOW HIRING)

Infrahire

Service Manager

Indianapolis, IN · On-site

InfraHire is looking for an Service Manager in Indianapolis, IN. We are seeking an experienced Service Manager to lead branch service operations, drive team performance, and ensure a high level of ...

Bobcat of Indy

Service Manager

Whitestown, IN · On-site

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career ...

Cnected

Service Manager

Noblesville, IN · On-site

$60 - $80/hr

What You Will Do As a Service Manager, you lead the service team and help keep operations running smoothly. You support technicians, work with dispatch, and make sure customers have a positive ...

Texas Roadhouse

Service Manager

Avon, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

TRULAND Equipment

Service Manager

Frankfort, IN · On-site

Manages service operations within the location to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

TRULAND Equipment

Service Manager

Frankfort, IN · On-site

Manages service operations within the location to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Texas Roadhouse

Service Manager

Avon, IN · On-site

$65K - $75K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bane-Welker Equipment, LLC

Service Manager

Lebanon, IN · On-site

SERVICE MANAGER The Service Manager should be a capable leader, with the ability to organize, train and supervise personnel. They must be capable of managing the entire service operation including ...

Bobcat of Indy

Service Manager

Whitestown, IN · On-site

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career ...

Berry Companies

Service Manager

Whitestown, IN · On-site

Bobcat of Indy is looking for a Service Manager. If you have previous experience working on construction/ag equipment, have management experience, and are looking to expand your knowledge and career ...

Texas Roadhouse

Service Manager

Fishers, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Fishers, IN · On-site

$65K - $75K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bane-Welker Equipment

Service Manager

Lebanon, IN · On-site

$80 - $100/hr

The Service Manager should be a capable leader, with the ability to organize, train and supervise personnel. They must be capable of managing the entire service operation including shop assignments ...

Cnected

Service Manager

Brownsburg, IN · On-site

$60 - $80/hr

What You Will Do As a Service Manager, you lead the service team and help keep operations running smoothly. You support technicians, work with dispatch, and make sure customers have a positive ...

Jack Doheny Company

Service Manager

Whitestown, IN · On-site

$85K - $120K/hr

Position Summary The Service Manager is responsible for the overall performance of the service department, including daily operations, profitability, customer satisfaction, employee supervision, and ...

United Rentals, Inc.

Service Manager

Indianapolis, IN · On-site

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

United Rentals

Service Manager

Indianapolis, IN · On-site

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Aspen Creek Grill

Service Manager

Noblesville, IN · On-site

Genuine Hospitality. - At Aspen Creek Grill, our Service Manager needs to know EVERYTHING about the front of house operations. Ok, maybe not everything, but definitely knows everything related to all ...

Texas Roadhouse

Assistant Service Manager

Avon, IN · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Bubba's 33

Assistant Service Manager

Avon, IN · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

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All JobsService JobsService Manager JobsService Manager Jobs in Lebanon, IN

Service Manager information

See Lebanon, IN salary details

$31.6K

$67K

$113.5K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Lebanon, IN is $67,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Lebanon, IN?

The most popular types of Service jobs in Lebanon, IN are:

What are popular job titles related to Service Manager jobs in Lebanon, IN?

For Service Manager jobs in Lebanon, IN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Lebanon, IN look for?

The top searched job categories for Service Manager jobs in Lebanon, IN are:

What cities near Lebanon, IN are hiring for Service Manager jobs?

Cities near Lebanon, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Lebanon, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,027 per year, or $32.2 per hour.

Service Manager

Infrahire

Indianapolis, IN • On-site

Full-time

Re-posted 26 days ago

Job description

InfraHire is looking for an Service Manager in Indianapolis, IN.
 

Job Description:
We are seeking an experienced Service Manager to lead branch service operations, drive team performance, and ensure a high level of customer satisfaction. This role is responsible for managing service personnel, supporting customer retention and account growth, maintaining operational standards, and partnering with branch leadership to achieve overall business goals. The ideal candidate is a strong people leader with a background in route-based service operations and a commitment to customer success, accountability, and continuous improvement.

Key Responsibilities

  • Lead and develop the service team to achieve performance, retention, and customer satisfaction goals
  • Coach frontline leaders and service personnel through regular communication, training, performance feedback, and team development
  • Oversee route operations to ensure efficient service delivery, strong customer relationships, and timely issue resolution
  • Support customer retention efforts by maintaining service quality and responding proactively to service concerns
  • Partner with team members on customer visits, route reviews, and service-related problem solving
  • Ensure new customer setups and account transitions are handled effectively and professionally
  • Monitor service performance, departmental expenses, and overall branch service results
  • Maintain compliance with company procedures, safety requirements, HR policies, and operational standards
  • Oversee vehicle-related compliance, service documentation, and required records for the department
  • Collaborate with branch leadership and other departments to improve service execution and overall branch performance
  • Communicate expectations, updates, and process changes clearly across the service team
  • Help identify opportunities for account growth, improved product mix, and stronger customer engagement

Qualifications

  • Previous leadership experience in service operations, route management, customer service, or a related field
  • Strong people management, coaching, and team development skills
  • Experience handling customer escalations, service quality issues, and account retention efforts
  • Ability to manage multiple priorities while maintaining strong organization and follow-through
  • Good understanding of operational processes, safety standards, and team accountability
  • Strong verbal and written communication skills
  • Valid driver’s license and clean driving record required
  • Must be at least 21 years of age

Preferred Background

  • Experience in textile services, uniform rental, linen services, route delivery, or similar service-based operations preferred
  • Background in route sales, branch operations, or customer account management is a plus
  • Comfortable working in a fast-paced, team-oriented environment with both field and branch responsibilities.
InfraHire is an Equal Opportunity Employer.