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Service Manager Jobs in Jackson, MI (NOW HIRING)

MUGG & BOPPS

Food Service - 1st Shift

Grass Lake, MI · On-site

$13.25 - $16.25/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 2nd Shift

Chelsea, MI

$15 - $17/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 2nd Shift

Howell, MI · On-site

$14 - $17/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 1st Shift

Grass Lake, MI · On-site

$13.25 - $16.25/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 1st Shift

Howell, MI

$14 - $17/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 2nd Shift

Grass Lake, MI

$13.25 - $16.25/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 3rd Shift

Howell, MI · On-site

$16/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

MUGG & BOPPS

Food Service - 2nd Shift

Howell, MI · On-site

$14 - $17/hr

Food Service Assistant Manager / Food Service Manager FLSA Status: Non-Exempt (unless otherwise designated) Position Summary The Food Service Clerk supports food preparation, guest service ...

Polly Food Service Inc

Service Center

Jackson, MI · On-site

$14.75 - $18/hr

Service Center Clerk Department: Front-End / Customer Service Reports To: Front-End Manager or Store Manager Position Summary: The Service Center Clerk is responsible for providing friendly ...

SpartanNash

Customer Service Lead

Albion, MI · On-site

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...

SpartanNash Company

Customer Service Lead

Albion, MI · On-site

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Jackson, MI

Service Manager information

See Jackson, MI salary details

$30K

$63.7K

$107.8K

How much do service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service manager in Jackson, MI is $63,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Jackson, MI?

The most popular types of Service jobs in Jackson, MI are:

What are popular job titles related to Service Manager jobs in Jackson, MI?

For Service Manager jobs in Jackson, MI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Jackson, MI look for?

The top searched job categories for Service Manager jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Service Manager jobs?

Cities near Jackson, MI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Jackson, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,660 per year, or $30.6 per hour.

Food Service - 1st Shift

MUGG & BOPPS

Grass Lake, MI • On-site

$13.25 - $16.25/hr

Full-time

Re-posted 18 days ago

Job description

Job Description: Food Service Clerk
Employer: CD Okemos 10, LLC (dba Mugg amp;Bopps)
Department: Food Service Operations
Reports To: Food Service Assistant Manager / Food Service Manager
FLSA Status: Non-Exempt (unless otherwise designated)
Position Summary
The Food Service Clerk supports food preparation, guest service, sanitation, and product presentation. This role ensures all food items are prepared safely, accurately, and consistently according to company recipes and health standards.
Essential Duties and Responsibilities
  • Prepare and serve food and beverages according to company recipes and standards.
  • Maintain sanitation and cleanliness of prep areas, equipment, and dining/guest areas.
  • Operate POS systems and process customer transactions accurately.
  • Follow all food safety and temperature control procedures.
  • Stock ingredients and supplies; rotate product using FIFO standards.
  • Label and date food products as required.
  • Assist with receiving and storing food deliveries properly.
  • Communicate with team members to ensure timely service.
  • Monitor product quality and discard expired or unsafe items.
  • Provide friendly customer service and handle basic guest concerns.
Knowledge, Skills, and Abilities
  • Ability to follow recipes and food safety procedures.
  • Strong attention to cleanliness and detail.
  • Good communication and teamwork.
  • Ability to work in a fast-paced kitchen or service environment.
Minimum Qualifications
  • High school diploma or equivalent preferred.
  • Food safety certification may be required or obtained within a set timeframe.
  • Ability to work flexible hours including early mornings, weekends, and holidays.
Physical Demands and Work Environment
  • Stand for extended periods and perform repetitive motions.
  • Lift up to 50 pounds.
  • Work around hot surfaces, ovens, fryers, and cold storage.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Instead, they are designed only to describe the general nature of the job. All associates of the CD Okemos 10, LLC are considered “at will” employees. Scheduled work hours are solely to be based on business needs. CD Okemos 10, LLC is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

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