Service Manager
Woodhaven, MI · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager
Woodhaven, MI · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager
Toledo, OH · On-site
$100K - $120K/yr
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service ...
Quick apply
Service Manager
Toledo, OH · On-site
$100K - $120K/yr
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Westland, MI · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Westland, MI · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give ...
Service Manager Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Toledo, OH · On-site
$70 - $90/hr
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service ...
New
Service Manager
Toledo, OH · On-site
$70 - $90/hr
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service ...
New
SERVICE MANAGER
Toledo, OH · On-site
Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our ...
Quick apply
SERVICE MANAGER
Toledo, OH · On-site
Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our ...
SERVICE MANAGER
Toledo, OH · On-site
$55 - $75/hr
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance ...
SERVICE MANAGER
Toledo, OH · On-site
$55 - $75/hr
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance ...
Food Service Manager
Toledo, OH · On-site
Overview Full Time Food Service Manager Rehabilitation Hospital of Northwest Ohio-Toledo, Ohio Join Our Team Rehabilitation Hospital of Northwest Ohio in Toledo, Ohio is a premier inpatient rehab ...
Food Service Manager
Toledo, OH · On-site
Overview Full Time Food Service Manager Rehabilitation Hospital of Northwest Ohio-Toledo, Ohio Join Our Team Rehabilitation Hospital of Northwest Ohio in Toledo, Ohio is a premier inpatient rehab ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Food Service Manager
Toledo, OH · On-site
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Food Service Manager
Toledo, OH · On-site
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Food Service Manager
Toledo, OH · On-site
$58K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Food Service Manager
Toledo, OH · On-site
$58K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Food Service Manager
Toledo, OH · On-site
$58K - $62K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Food Service Manager
Toledo, OH · On-site
$58K - $62K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Service Manager information
See Monroe, MI salary details
$30.5K - $37.7K
6% of jobs
$37.7K - $44.9K
11% of jobs
$48.4K is the 25th percentile. Wages below this are outliers.
$44.9K - $52.1K
16% of jobs
$52.1K - $59.3K
16% of jobs
The median wage is $59.6K / yr.
$59.3K - $66.5K
15% of jobs
$71.9K is the 75th percentile. Wages above this are outliers.
$66.5K - $73.7K
14% of jobs
$73.7K - $80.9K
9% of jobs
$80.9K - $88.1K
5% of jobs
$88.1K - $95.3K
4% of jobs
$95.3K - $102.5K
2% of jobs
$102.5K - $109.7K
1% of jobs
$30.5K
$64.8K
$109.7K
How much do service manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for service manager in Monroe, MI is $64,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $74,500.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Monroe, MI?
The most popular types of Service jobs in Monroe, MI are:
What are popular job titles related to Service Manager jobs in Monroe, MI?
For Service Manager jobs in Monroe, MI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Monroe, MI look for?
The top searched job categories for Service Manager jobs in Monroe, MI are:
What cities near Monroe, MI are hiring for Service Manager jobs?
Cities near Monroe, MI with the most Service Manager job openings:
Full-time
Re-posted 2 days ago
Job description
Description
Job Title: Service Manager
Job Summary:
We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for managing service operations, leading a team of service professionals, and implementing strategies to improve service delivery.
Key Responsibilities:
- Manage daily operations of the service department to ensure efficiency and effectiveness.
- Lead, train, and mentor service staff to enhance their skills and performance.
- Develop and implement service policies and procedures to improve customer experience.
- Monitor service metrics and analyze data to identify areas for improvement.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain a safe and organized work environment.
Skills and Qualifications:
- Proven experience in a service management role or similar position.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze data and make informed decisions.
- Customer-focused mindset with a commitment to service excellence.
- Proficient in relevant software and technology.
- Strong problem-solving skills and attention to detail.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about delivering exceptional service and leading a team to success, we encourage you to apply.
Requirements
- 5+ years of experience in service management
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Proficient in Microsoft Office and other relevant software applications
If you are a highly motivated individual with a passion for customer service and a proven track record of success in service management, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.