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Service Manager Jobs in Muskegon, MI (NOW HIRING)

United Rentals

Service Manager

Grand Rapids, MI · On-site

  • Medical

  • PTO

As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...

United Rentals

Service Manager

Grand Rapids, MI · On-site

  • Medical

  • PTO

As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...

United Rentals - French

Service Manager

Grand Rapids, MI · On-site

  • Medical

  • PTO

As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...

United Rentals

Service Manager

Grand Rapids, MI

  • PTO

As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve ...

Aramark

Food Service Manager

Allendale, MI · On-site

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Pizza Ranch

Guest Service Manager

Muskegon, MI · On-site

As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant ...

Creative Dining Services

Service Supervisor

Holland, MI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilize proper portion control techniques as explained by cooks and management * Provide service to the customers in a positive, friendly, helpful manner * Communicates to all production staff and ...

Walmart

Auto Care Center Service Manager

Muskegon, MI · On-site

$19 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Cintas

Service Supervisor

Grand Rapids, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Cintas

Service Supervisor

Grand Rapids, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Muskegon, MI

Service Manager information

See Muskegon, MI salary details

$29.8K

$63.2K

$107.1K

How much do service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service manager in Muskegon, MI is $63,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Muskegon, MI?

The most popular types of Service jobs in Muskegon, MI are:

What are popular job titles related to Service Manager jobs in Muskegon, MI?

For Service Manager jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Muskegon, MI look for?

The top searched job categories for Service Manager jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Service Manager jobs?

Cities near Muskegon, MI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Muskegon, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,211 per year, or $30.4 per hour.

Service Manager

United Rentals - French

Grand Rapids, MI

Full-time

Medical, PTO

Re-posted 4 days ago

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members.

Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelor's degree preferred Valid driver's license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years' service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellent customer service skills Strong knowledge of maintenance accounting and P&L Basic computer skills (Excel) This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us. We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law

If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success

With many veterans already part of our team, we're ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

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