Service Supervisor
Grand Rapids, MI · On-site
This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...
Service Supervisor
Grand Rapids, MI · On-site
This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...
Automotive Service Advisor
Grand Haven, MI · On-site
$42K - $75K/yr
Retail Management * Service Industry Leadership If you enjoy helping people, solving problems, and working in a fast-paced environment, we want to hear from you. Build a Career, Not Just a Paycheck ...
Quick apply
Automotive Service Advisor
Grand Haven, MI · On-site
$42K - $75K/yr
Retail Management * Service Industry Leadership If you enjoy helping people, solving problems, and working in a fast-paced environment, we want to hear from you. Build a Career, Not Just a Paycheck ...
The Social Service Manager is responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical, mental, and ...
The Social Service Manager is responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical, mental, and ...
The Social Service Manager is responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical, mental, and ...
Quick apply
The Social Service Manager is responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical, mental, and ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Quick apply
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Quick apply
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
CUSTOMER SERVICE / SALES / MANAGEMENT
Spring Lake, MI · On-site
$46K - $52K/yr
CUSTOMER SERVICE - SALES - MANAGEMENT TRAINING PROVIDED Are you looking for an Entry Level Customer Service position with a dynamic company that offers a fun work environment and growth potential? We ...
CUSTOMER SERVICE / SALES / MANAGEMENT
Spring Lake, MI · On-site
$46K - $52K/yr
CUSTOMER SERVICE - SALES - MANAGEMENT TRAINING PROVIDED Are you looking for an Entry Level Customer Service position with a dynamic company that offers a fun work environment and growth potential? We ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Food Service Director
Whitehall, MI · On-site
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence ...
Food Service Director
Whitehall, MI · On-site
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence ...
Food Service Director
Muskegon, MI · On-site
$60K - $65K/yr
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence ...
Food Service Director
Muskegon, MI · On-site
$60 - $80/hr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Food Service Director
Muskegon, MI · On-site
$60 - $80/hr
Responsibilities The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role ...
Field Service Technician
Holland, MI · On-site
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Field Service Technician
Holland, MI · On-site
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Field Service Technician
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Field Service Technician
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Field Service Technician
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Field Service Technician
$25.05 - $26.25/hr
The Field Service Technician position reports to the Service Manager and works closely with Sales Managers, Engineers and Operations Leaders to ensure customer expectations are exceeded with every ...
Customer Service Representative
Norton Shores, MI · On-site
$14.50 - $19.75/hr
This Customer Service Representative will report to our Customer Service Manager and is an on-site role. Essential Responsibilities: * Serve as both the first point of contact and the final ...
Customer Service Representative
Norton Shores, MI · On-site
$14.50 - $19.75/hr
This Customer Service Representative will report to our Customer Service Manager and is an on-site role. Essential Responsibilities: * Serve as both the first point of contact and the final ...
Customer Service Lead
Allendale, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Customer Service Lead
Allendale, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Our braggingly happy team members -- ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Our braggingly happy team members -- ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Customer Service Lead
Allendale, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Customer Service Lead
Allendale, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Lead, Customer Service
Jenison, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Lead, Customer Service
Jenison, MI · On-site
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... This role is responsible to provide and maintain a high standard of customer service in the store ...
Service Manager information
See Muskegon, MI salary details
$29.8K - $36.8K
6% of jobs
$36.8K - $43.9K
11% of jobs
$47.2K is the 25th percentile. Wages below this are outliers.
$43.9K - $50.9K
16% of jobs
$50.9K - $57.9K
16% of jobs
The median wage is $58.2K / yr.
$57.9K - $64.9K
15% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$64.9K - $71.9K
14% of jobs
$71.9K - $79K
9% of jobs
$79K - $86K
5% of jobs
$86K - $93K
4% of jobs
$93K - $100K
2% of jobs
$100K - $107.1K
1% of jobs
$29.8K
$63.2K
$107.1K
How much do service manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for service manager in Muskegon, MI is $63,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $72,700.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Muskegon, MI?
The most popular types of Service jobs in Muskegon, MI are:
What are popular job titles related to Service Manager jobs in Muskegon, MI?
For Service Manager jobs in Muskegon, MI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Muskegon, MI look for?
The top searched job categories for Service Manager jobs in Muskegon, MI are:
What cities near Muskegon, MI are hiring for Service Manager jobs?
Cities near Muskegon, MI with the most Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 21 days ago
Key responsibilities
Supervise the service team responsible for customer service, sales, and product pick-up and delivery.
Hire, train, develop, and evaluate the service team to ensure high-quality customer service and product delivery.
Drive a company-owned vehicle to and from customer sites and assist the service team with lifting, carrying, and walking in and out of customer accounts.
Cintas rating
7.7
Based on 480 frontline employees who took The Breakroom Quiz
177th of 500 rated business services
Job description
Requisition Number: 230992
Job Description
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
Preferred
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
#INDT1
Job Description
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
- High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
Preferred
- Experience working in a sales related role
- Customer service experience, preferably in an industrial or service industry
- Training or instructor experience
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
#INDT1
About Cintas
Sourced by ZipRecruiter
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Industry
Manufacturing and fabric manufacturing
Company size
10,000+ Employees
Headquarters location
Cincinnati, OH, US