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Service Manager Jobs in Heflin, AL (NOW HIRING)

Q5 Connections

Customer Service Representative

Anniston, AL · On-site

$14.25 - $19.25/hr

We are seeking a Customer Service Agent to join our team! A customer service representative will ... Manage large amounts of incoming calls * Follow communication procedures, guidelines, and policies

Carmax

Front Line Manager

Muscadine, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Edwardsville, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Ranburne, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Buchanan, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Waco, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Wedowee, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Graham, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Bowdon, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Bowdon Junction, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Cedartown, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

CarMax, Inc.

Front Line Manager

Carrollton, GA · On-site

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Tallapoosa, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Fruithurst, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Heflin, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Woodland, AL · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Mount Zion, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Bremen, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

Carmax

Front Line Manager

Carrollton, GA · On-site

$54K - $95K/yr

Team Overview Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Heflin, AL

Service Manager information

See Heflin, AL salary details

$27.4K

$58K

$98.3K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Heflin, AL is $58,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Heflin, AL?

For Service Manager jobs in Heflin, AL, the most frequently searched job titles are:

What cities near Heflin, AL are hiring for Service Manager jobs?

Cities near Heflin, AL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Heflin, AL as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,027 per year, or $27.9 per hour.

Customer Service Representative

Q5 Connections

Anniston, AL • On-site

$14.25 - $19.25/hr

Full-time

Re-posted 2 days ago

Job description

We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to work at least 15 hours minimum per week
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

This position is currently only open for individuals authorized to work in the United States.

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