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Service Manager Jobs in Montgomery, AL (NOW HIRING)

Career Personnel

Service Manager

Montgomery, AL · On-site

SERVICE MANAGER **GM Experience Preferred** Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This ...

Texas Roadhouse

Service Manager

Montgomery, AL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Montgomery, AL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Aramark

Food Service Manager

Wetumpka, AL · On-site

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Food Service Manager

Wetumpka, AL

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Food Service Manager

Wetumpka, AL · On-site

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

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All JobsService JobsService Manager JobsService Manager Jobs in Montgomery, AL

Service Manager information

See Montgomery, AL salary details

$27.7K

$58.8K

$99.5K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Montgomery, AL is $58,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Montgomery, AL?

The most popular types of Service jobs in Montgomery, AL are:

What are popular job titles related to Service Manager jobs in Montgomery, AL?

For Service Manager jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Montgomery, AL look for?

The top searched job categories for Service Manager jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Service Manager jobs?

Cities near Montgomery, AL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Montgomery, AL as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $58,775 per year, or $28.3 per hour.

Service Manager

Career Personnel

Montgomery, AL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

SERVICE MANAGER

**GM Experience Preferred**

Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who understands operational discipline, accountability, and how to drive production while maintaining a positive, performance-driven culture.

This is not a maintenance role—it is an opportunity to build, improve, and lead a department with clear expectations and strong support.

RESPONSIBILITIES

  • Drive labor hours, effective labor rate (ELR), and parts-to-labor ratio
  • Lead service advisors, foreman, and technicians with clear performance standards and accountability
  • Ensure consistent execution of core processes, including MPI compliance, menu presentation, approvals, and workflow management
  • Improve CSI/NPS while sustaining strong production and efficiency
  • Control comebacks and maintain high-quality repair standards
  • Recruit, train, and develop technical talent
  • Manage daily operational metrics and performance reporting

    REQUIREMENTS

  • Prior automotive service management experience (GM experience strongly preferred)
  • Proficiency in CDK Software
  • Strong knowledge of GM warranty administration and service processes
  • Demonstrated success increasing production hours and operational efficiency
  • Ability to lead experienced technicians and strong personalities with professionalism and consistency
  • Solution-oriented leadership style with a focus on accountability
  • High energy, resilience, and the ability to perform in a fast-paced environment

    WHAT WE OFFER

  • Competitive base salary with a performance-based bonus structure
  • Comprehensive benefits package including medical, dental, vision, and 401(k)
  • Stable, family-owned dealer group established in 1970
  • Upfront pricing model with no dealer fees
  • A genuine opportunity to build and grow a high-performing service department

    Salary: Up to 120K with room for negotiation for a very closely aligned candidate.

    Relocation reimbursement can be discussed.