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Service Manager Jobs in Heflin, AL (NOW HIRING)

TriGreen Equipment

Service Manager

Oxford, AL · On-site

TriGreen Equipment is seeking a Service Manager or an experienced Service Technician ready to take the next step into a leadership role. This opportunity is ideal for individuals with hands-on ...

Walmart

Auto Care Center Service Manager

Oxford, AL · On-site

$19 - $32/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

TriGreen Equipment

Service Technician

Oxford, AL · On-site

Performs basic agricultural equipment/outdoor power equipment/commercial worksite products repairs as requested by the Service Manager/Shop Foreman. Participates in all job-related training and ...

Mavis Tire Supply

Automotive Store Leaders

Anniston, AL · On-site

$40K - $65K/yr

About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure ...

Mavis Tire Supply

Automotive Store Leaders

Anniston, AL · On-site

$40K - $65K/yr

About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure ...

Mavis Tire Supply

Automotive Store Leaders

Anniston, AL · On-site

$40K - $65K/yr

About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure ...

Mavis Tire Supply

Automotive Store Leaders

Anniston, AL · On-site

$40K - $65K/yr

About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure ...

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All JobsService JobsService Manager JobsService Manager Jobs in Heflin, AL

Service Manager information

See Heflin, AL salary details

$27.4K

$58K

$98.3K

How much do service manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for service manager in Heflin, AL is $58,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are popular job titles related to Service Manager jobs in Heflin, AL? For Service Manager jobs in Heflin, AL, the most frequently searched job titles are:
What cities near Heflin, AL are hiring for Service Manager jobs? Cities near Heflin, AL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Heflin, AL as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,027 per year, or $27.9 per hour.

Service Manager

TriGreen Equipment

Oxford, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

TriGreen Equipment is seeking a Service Manager or an experienced Service Technician ready to take the next step into a leadership role. This opportunity is ideal for individuals with hands-on expertise in diagnosing, repairing, and maintaining commercial lawn care equipment, agricultural machinery, and worksite products, and who are ready to lead a high-performing service team.
The ideal candidate is a motivated professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer service while driving service department efficiency and profitability.
Major Functions and Scope:
  • Represent TriGreen Equipment in a professional and honest manner, including appearance and dress in accordance with corporate standards.
  • Develop and maintain effective Service Department processes to ensure internal and external customer satisfaction.
  • Implement annual departmental goals and budget in alignment with organizational financial and operational targets.
  • Execute the Service Department marketing plan and monitor performance monthly to ensure goals are met.
  • Lead the adoption of best practices and standardized processes across the department.
  • Monitor department and individual employee performance in line with labor sales goals and expense controls.
  • Schedule and assign jobs to service team members based on skills and knowledge.
  • Coordinate and resolve interdepartmental concerns and workflow issues.
  • Submit all service warranty claims and Product Improvement Program (PIP) claims within designated timelines to ensure maximum reimbursement.
  • Maintain tools, equipment, and vehicles in safe and operational condition.
  • Ensure the Service Department is equipped with necessary tools and that all service equipment is properly maintained.
  • Maintain a clean, safe, and organized service department environment.
  • Make recommendations for the purchase and maintenance of service vehicles to support profitable operations.
  • Establish and manage a priority system for scheduling service work to ensure timely and efficient completion of work orders.
  • Review departmental performance reports and evaluate staff effectiveness.
  • Conduct regular departmental meetings to communicate updates, goals, and improvements.
  • Perform additional duties as assigned by the supervisor.

Knowledge, Experience, Competencies, and Supervision:
  • Minimum 3+ years of experience in Service Department operations.
  • Graduation from a John Deere Tech Program is preferred but not required.
  • Strong proficiency in Microsoft Office applications and standard internet functions.
  • Understanding of basic financial principles relevant to Service Department operations.
  • High school diploma or GED equivalent required.
  • Ability to interpret and analyze internal reports and departmental financial statements.
  • Familiarity with John Deere equipment and competitive products.
  • Previous supervisory or management experience is preferred but not required.
  • Strong organizational skills and attention to detail.
  • Ability to diagnose and repair mechanical issues related to agriculture and outdoor power equipment is preferred.
  • Strong written and verbal communication skills.
  • Effective problem-solving, business planning, and interpersonal skills.
  • Ability to communicate effectively with individuals or groups, including employees and customers.
  • Skilled in negotiating customer concerns to achieve satisfactory resolutions.
  • Capable of collecting and analyzing data, establishing facts, and drawing valid conclusions.
  • This role supervises Service Administrators, Service Foremen, Service and Setup Technicians, and Delivery Personnel.
  • Must be physically capable of lifting at least 75 pounds and performing duties that involve standing, bending, squatting, or sitting for extended periods.

Benefits:
TriGreen Equipment offers a competitive and comprehensive benefits package, including:
  • BC/BS Health Insurance
  • Guardian Dental and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Holidays and Vacation
  • Opportunities for career development and advancement

Pre-Employment Requirements:
  • This position requires the successful completion of pre-employment screenings, including a drug screen.

Ready to Lead?
If you're a skilled technician or current leader seeking to grow your career with a respected, service-driven company, apply today to join TriGreen Equipment as a Service Manager in Oxford, AL.

Apply