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Service Manager Jobs in Gilbert, AZ (NOW HIRING)

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Service Manager

Phoenix, AZ · On-site

$80K - $120K/yr

As a Service Manager at Paradise Door and Service, Inc, you will be responsible to drive the desired customer service experience. The goal is to drive service success that improves customer ...

Service Manager Job Type: Full-Time Reports To: General Manager or Sales and Operations Manager Position Overview The Service Manager is responsible for leading day-to-day service operations, driving ...

New

Service Manager

Tempe, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Tempe, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager Reports To: National Service Leader FLSA Status: Exempt Summary: We are seeking a highly experienced and customer-focused Service Manager with deep expertise in large tonnage chiller ...

New

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

Service Manager

Phoenix, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

Service Manager

Goodyear, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Phoenix, AZ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling technicians, managing work orders, overseeing budgets, building strong customer relationships, coordinating ...

We are seeking a highly skilled and customer-oriented Service Manager to join our team. In this role, you will be responsible for overseeing and managing our service department, ensuring efficient ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

Service Manager

Mesa, AZ · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Phoenix, AZ · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling technicians, managing work orders, overseeing budgets, building strong customer relationships, coordinating ...

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Service Manager information

See Gilbert, AZ salary details

$32.9K

$69.8K

$118.2K

How much do service manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for service manager in Gilbert, AZ is $69,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $80,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What are the most commonly searched types of Service jobs in Gilbert, AZ? The most popular types of Service jobs in Gilbert, AZ are:
What are popular job titles related to Service Manager jobs in Gilbert, AZ? For Service Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Gilbert, AZ look for? The top searched job categories for Service Manager jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Service Manager jobs? Cities near Gilbert, AZ with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Gilbert, AZ as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,176 per year, or $30.4 per hour.

Service Manager

Paradise Door and Service, Inc

Phoenix, AZ • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

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Job description

As a Service Manager at Paradise Door and Service, Inc, you will be responsible to drive the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. You will collaborate closely with our internal teams, vendors, and clients to ensure service calls are completed on time, within budget, and to the highest quality standards. Your exceptional leadership skills and service expertise will contribute to the continued growth and success of our company.

Responsibilities:

  • Build a strong client base
  • Direct the activities of service technicians as well as share on service and on-call duties
  • Oversee and develop processes and tools to drive productivity, efficiency and customer satisfaction that will maximize revenue. Visiting new and existing customers a must.
  • Meet or exceed service goals including incoming business, sales, billable time/actual time ratio, service delivery, margin rates, inventory etc.
  • Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding targets.
  • Form high performing teams and lead efforts to source, hire, train and develop talent.
  • Provide leadership in setting and achieving goals in the profitable installation, maintenance and repair of commercial door products and the growth of the service direct customer base.
  • Analyze, develop and implement systems and process productivity enhancements. • Participate actively and support all initiatives such as hiring, training and mentoring service technicians to drive efficiency.
  • Audit of all incoming work orders for accuracy i.e., part numbers, door numbers, signatures, customer Forms, PO numbers and NTE.

Qualifications:

  • A valid state driver’s license, without restrictions, is required for this position.
  • A clean driving record
  • Ability to work nights and/or weekends as necessary
  • Proven track record of success
  • 5+ years commercial manual and automatic door experience
  • Ability to work in a fast paced, chaotic environment
  • Proven team builder and player
  • Strong business acumen ( Drive productivity finance understanding, data analysis)
  • Demonstrated communication skills
  • Excellent team and interpersonal skills
  • Strong detail orientation
  • Strong computer skills (Microsoft applications, bluebeam, Spreadsheets, word processing)