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Service Manager Jobs in Fort Atkinson, WI (NOW HIRING)

Kunes Auto

Automotive Service Manager

Delavan, WI · On-site

AUTOMOTIVE SERVICE MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're committed to ...

Bank Five Nine

Customer Service Manager

Oconomowoc, WI · On-site

As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional customer and team member experience, manage risk, and support growth. As a leader, you will coach ...

Red Robin

Restaurant Service Manager

Madison, WI

$50K - $59K/yr

Restaurant Service Manager $50,000-59,500/yr Restaurant Service Manager Compensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day ...

Truck Country

Assistant Service Manager

De Forest, WI · On-site

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional ...

Steel Craft

Customer Service Manager

Hartford, WI · On-site

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

Pizza Ranch

Guest Service Manager

Elkhorn, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Elkhorn, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Burlington, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Burlington, WI

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Rentokil

Technical Service Manager

Madison, WI

$116K - $117K/yr

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Fort Atkinson, WI

Service Manager information

See Fort Atkinson, WI salary details

$30.1K

$63.9K

$108.1K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Fort Atkinson, WI is $63,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Fort Atkinson, WI?

The most popular types of Service jobs in Fort Atkinson, WI are:

What job categories do people searching Service Manager jobs in Fort Atkinson, WI look for?

The top searched job categories for Service Manager jobs in Fort Atkinson, WI are:

What cities near Fort Atkinson, WI are hiring for Service Manager jobs?

Cities near Fort Atkinson, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Fort Atkinson, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Customer Service Manager

Jaeckle Distributors

Madison, WI • On-site

Full-time

PTO

Posted 17 days ago

Job description

Description:

NOW is the right time to join our team as our Customer Service Manager!!!


Do you want to apply your leadership skills, your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you want to lead a small team where your contribution really matters? Do you want to help our customers succeed by the important role you play?


Jaeckle Distributors has a great opportunity for an experienced, team-oriented Customer Service Manager. This position is based at our headquarters in Madison, WI. With more than 100 employees, we partner with businesses across 11 states to meet their flooring and surfacing product needs.


Jaeckle Distributors is a third-generation, family-owned business founded in 1958. We live our Core Values every day to build an organization our customers rely on and respect.


The Customer Service Manager will work closely with our Field Sales, Operations, Purchasing, and Product Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process enhancements. The Customer Service Manager will also monitor and coordinate department staffing levels, incoming call queues, review call recordings to coach team members and work directly with customers to ensure any issues are resolved professionally and effectively. This person will also provide “hands on” help when needed taking inbound customer calls, assisting with placing orders and checking stock.


Teamwork, great communication and a focus on the customer are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the Jaeckle customer experience. You would be joining and leading a team of experienced people ready and willing to help you succeed!

Requirements:

If you can answer the following questions with an enthusiastic “yes!” then we want to talk to you!

  • Do you have excellent communication and interpersonal skills with the ability to build rapport and maintain positive relationships with internal and external customers?
  • Do you have a passion to help people?
  • Would you like to work for a company who believes in doing its absolute best for the customer?
  • Would you like to work Monday through Friday and have your weekends off?
  • Would you like an aggressive PTO plan that supports your time off with family and friends?
  • Do you have a positive “how can I help” attitude?
  • Do you have at least five years of customer service management experience?
  • Do you have experience in a call center environment managing a call queue?
  • Are you ready to learn new systems and processes to build and expand your expertise?
  • Do you have an interest in learning about new products?
  • Do you take pride in your work ethic and attention to detail?