The Service Manager partners with theOperations Directormanaging the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews ...
The Service Manager partners with theOperations Directormanaging the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews ...
Service Manager
Gilberts, IL · On-site
$115K - $133K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Quick apply
Service Manager
Gilberts, IL · On-site
$115K - $133K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Service Manager
Chicago, IL · Remote
$100K - $125K/yr
Exempt/Salary Compensation: $100-125k annual base + annual bonus potential The Service Manager leads a high-performing, profitable, and customer-centric Service Department. This role is responsible ...
Quick apply
Service Manager
Chicago, IL · Remote
$100K - $125K/yr
Exempt/Salary Compensation: $100-125k annual base + annual bonus potential The Service Manager leads a high-performing, profitable, and customer-centric Service Department. This role is responsible ...
Service Manager
Joliet, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Joliet, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Tinley Park, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Tinley Park, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Aurora, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Aurora, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Alsip, IL · On-site
$100K - $120K/yr
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...
Quick apply
Service Manager
Alsip, IL · On-site
$100K - $120K/yr
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...
The Service Manager partners with theOperations Directormanaging the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews ...
The Service Manager partners with theOperations Directormanaging the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews ...
Service Manager
Bedford Park, IL · On-site
$74K - $99K/yr
Requisition Number: 225874 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Bedford Park, IL · On-site
$74K - $99K/yr
Requisition Number: 225874 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Algonquin, IL · On-site
$50 - $70/hr
Summary**## As Service Manager, you'll be the operations lead for your store's Service Center--and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of ...
Service Manager
Algonquin, IL · On-site
$50 - $70/hr
Summary**## As Service Manager, you'll be the operations lead for your store's Service Center--and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of ...
Service Manager
Tinley Park, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Tinley Park, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Gilberts, IL · On-site
$115K - $135K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Service Manager
Gilberts, IL · On-site
$115K - $135K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Service Manager
Naperville, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Naperville, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Gilberts, IL · On-site
$115K - $133K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Service Manager
Gilberts, IL · On-site
$115K - $133K/yr
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...
Service Manager information
See Elmhurst, IL salary details
$32.9K - $40.6K
6% of jobs
$40.6K - $48.4K
11% of jobs
$52.1K is the 25th percentile. Wages below this are outliers.
$48.4K - $56.1K
16% of jobs
$56.1K - $63.8K
16% of jobs
The median wage is $64.1K / yr.
$63.8K - $71.6K
15% of jobs
$77.4K is the 75th percentile. Wages above this are outliers.
$71.6K - $79.3K
14% of jobs
$79.3K - $87.1K
9% of jobs
$87.1K - $94.8K
5% of jobs
$94.8K - $102.5K
4% of jobs
$102.5K - $110.3K
2% of jobs
$110.3K - $118K
1% of jobs
$32.9K
$69.7K
$118K
How much do service manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for service manager in Elmhurst, IL is $69,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $80,200.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Elmhurst, IL?
The most popular types of Service jobs in Elmhurst, IL are:
What job categories do people searching Service Manager jobs in Elmhurst, IL look for?
The top searched job categories for Service Manager jobs in Elmhurst, IL are:
What cities near Elmhurst, IL are hiring for Service Manager jobs?
Cities near Elmhurst, IL with the most Service Manager job openings:
Smart Care Equipment Solutions rating
8.9
Based on 10 frontline employees who took The Breakroom Quiz
15th of 283 rated repair and maintenance companies
Job description
Must be in the Chicago, IL area to be considered for this role.
Join the industry leading Smart Care Equipment Solutions team as a Service Manager in theChicagomarket. The Service Manager partners with theOperations Directormanaging the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews service delivery metrics, determines root causes of customer disputes, addresses operating expense inefficiencies, and supports Service Delivery Specialist development opportunities.
What You Will Do:
Manage daily work force flow, scheduling issues, vacation schedule, and the emergency service schedule for weekends and evenings
Daily work with dispatchers on technician scheduling, service efficiency, schedule adherence, and contracted service completion
Participate in New Technician on-boarding and implementing/executing a training plan
Coach and empower Technicians to own their results and provides the tools and resources to achieve them
Identifies the potential in an individual and aligns development activities to their abilities and talents
Manage technician performance through coaching and direction under the direction of the Operations Director
Review district performance withthe Operations Directormonthly to identify needed improvements to achieve sales and profitability budgets
Work with Parts Department on parts issues, shipping, and delivery.
Actively builds strong relationships with key stakeholders in the customer's organization
Proactively works to manage customer relationships to effectively solve issues and demonstrate value
What is in it For You:
Utilize your managerial and leadership skills to support and lead a high-performing team
Develop your skills in leading a workforce
Become part of a field service support management team with advancement opportunities
Competitive salary and benefits
Access to best-in-class resources, and technology
Position would be remote however in field with techs 2 to 3 days per week, Travel required, most of the technicians are in the Chicago area
Basic Qualifications:
Must meet one of the following:
Associate degree and two years people management experience.
A combination of Smart Care experience, people management or education experience equivalent to a Bachelor's Degree (1.5 years' experience = 1 year post-secondary education).
Must have the following:
Must be able to read and write in English
Immigration sponsorship not available for this role
Preferred Qualifications:
Commercial kitchen equipment repair, hospitality/hotel, restaurant, or business service industry experience preferred.
Prior experience monitoring/assessing performance of yourself, other individuals, and organizations to make improvements or take corrective action.
Proven record of meeting customer needs, quality service delivery, meeting business objectives, and the ability to lead a field service team.
Good decision-making & problem-solving skills when handling challenging situations in a fast- paced environment.
About Smart Care Equipment Solutions:
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
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