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Service Manager Jobs in Edmonds, WA (NOW HIRING)

The Contractor Consultants

Service Manager

Everett, WA · On-site

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Dobbs Peterbilt

Service Manager

Marysville, WA · On-site

$90K - $105K/yr

General This position will be responsible for the management of the assigned Service Department operations with the objective of achieving planned sales and profitability objectives while adhering to ...

Midas

Automotive Service Manager

Lynnwood, WA

$24 - $30/hr

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Peakzi

Plumbing Service Manager

Marysville, WA · On-site

$90K - $150K/yr

Plumbing Service Manager | Leadership Role | $90K-$130K+ Marysville, WA | Full-Time Lead the Team. Drive Performance. Build Something That Lasts. A great home service plumbing company is looking for ...

Midas

Automotive Service Manager

Lynnwood, WA

$24 - $30/hr

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Hobby Lobby Careers

Customer Service Manager

Issaquah, WA

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New

Midas

Automotive Service Manager

Lynnwood, WA · On-site

$24 - $30/hr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Hobby Lobby

Customer Service Manager

Issaquah, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

BGIS

Regional Service Manager

Seattle, WA · On-site

$140 - $155/hr

Regional Service Manager- Northwest region (Seattle, WA or Portland, OR) We're looking for a dynamic Regional Service Manager to join our team in the Northwest region . If you're a motivated leader ...

BGIS

Regional Service Manager

Seattle, WA · On-site

$140K - $155K/yr

Regional Service Manager- Northwest region (Seattle, WA or Portland, OR) We're looking for a dynamic Regional Service Manager to join our team in the Northwest region . If you're a motivated leader ...

Socket.dev

Regional Service Manager

Seattle, WA · On-site

$143 - $152/hr

Regional Service Manager- Northwest region (Seattle, WA or Portland, OR) We're looking for a dynamic Regional Service Manager to join our team in the Northwest region . If you're a motivated leader ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Edmonds, WA

Service Manager information

See Edmonds, WA salary details

$36.2K

$76.8K

$130.1K

How much do service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service manager in Edmonds, WA is $76,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $88,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Edmonds, WA?

The most popular types of Service jobs in Edmonds, WA are:

What job categories do people searching Service Manager jobs in Edmonds, WA look for?

The top searched job categories for Service Manager jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Service Manager jobs?

Cities near Edmonds, WA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,837 per year, or $36.9 per hour.

Service Manager

The Contractor Consultants

Everett, WA • On-site

$95K - $120K/yr

Full-time

Retirement

Re-posted 15 days ago

Job description

Service Manager – Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter


Job Overview

  • Company: Apollo Plumbing and Rooter
  • Salary/Pay Rate: $95,000 to $120,000 per year plus Performance Based Bonus
  • Location: Everett, Washington
  • Job/Employment Type: Full Time
  • Project Scope: Field Operations
  • Mandatory Licences & Certifications: Valid Driver's License


The Opportunity

You will serve as a foundational field leader, balancing accountability with supportive mentorship to elevate our service department. This role gives you the autonomy to manage team dynamics, refine technical workflows, and directly influence overall company profitability. You will work closely with a dedicated leadership team that values continuous improvement, safety, and your individual contribution to our collaborative culture.


How You Will Make an Impact

  • Enforce adherence to company SOPs, quality workmanship, documentation protocols, and customer service expectations.
  • Coach and develop technicians through field ride-alongs and continuous feedback to maximize service performance.
  • Resolve real-time technical, operational, and customer service issues on-site to minimize job-site downtime.
  • Review vehicle callbacks, equipment warranties, and customer recalls to establish strategic quality control training.
  • Partner with the dispatch and call center teams to coordinate efficient scheduling and maximize workforce productivity.
  • Maintain an ironclad safety culture by ensuring all field activities strictly comply with OSHA standards.
  • Champion a high-performance culture rooted in our core values of Devotion, Focus, and Respect.


Required Qualifications & Experience

  • High School Diploma or GED equivalent.
  • Valid Driver's License required for frequent field travel and technician ride-alongs.
  • Strong baseline proficiency in technical code requirements and basic industry-related financial metrics.


Preferred Qualifications & Experience

  • Minimum of 3 years of leadership experience specifically within plumbing or field service management.
  • Advanced proficiency in utilizing standard business software, including the Microsoft Office Suite.
  • Demonstrated success in resolving customer issues and cultivating long-term client retention programs.


Compensation & Benefits

  • Competitive annual salary complemented by performance-based bonus structures.
  • Comprehensive balance of office administration and active field leadership responsibilities.
  • Access to ongoing leadership development and internal professional advancement opportunities.
  • 401(k) Retirement Savings Program (with employer matching), Weekly Pay
  • Cycle, Referral Bonus Program, Project Completion
  • Performance Bonuses (up to 30k+ possibility) 


About Us

Apollo Plumbing and Rooter has proudly served the Snohomish and North King County areas with professional plumbing and drain cleaning services since 2005. Our team is comprised of some of the best service and drain professionals in the industry, operating with a culture built on teamwork and personal accountability.


Apollo Plumbing and Rooter is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.