Service Manager
Newark, NJ · On-site
Summary The Service Manager is responsible for managing the day-to-day sales, budget, operations and customer service experience for the company's technician team. Essential Functions * Achieve ...
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Service Manager
Newark, NJ · On-site
Summary The Service Manager is responsible for managing the day-to-day sales, budget, operations and customer service experience for the company's technician team. Essential Functions * Achieve ...
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Brooklyn, NY · On-site
$70K - $80K/yr
Manage operating standards for the restaurant, including quality and labor compliance * Ensure a warm service experience for all guests, responding positively and promptly to guest requests and ...
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Service Manager
Brooklyn, NY · On-site
$70K - $80K/yr
Manage operating standards for the restaurant, including quality and labor compliance * Ensure a warm service experience for all guests, responding positively and promptly to guest requests and ...
Service Manager
North Plainfield, NJ · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
North Plainfield, NJ · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
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Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
Service Manager
$26 - $31/hr
The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...
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Service Manager
$26 - $31/hr
The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...
Service Manager
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Jamesburg, NJ · On-site
$100K - $120K/yr
Service Manager - Appliance Repair Mr. Appliance of Central NJ $80,000-$90,000 base salary + performance bonuses (most of our managers earn $100K-$120K+) No nights • No weekends • Company vehicle ...
Service Manager
Jamesburg, NJ · On-site
$100K - $120K/yr
Service Manager - Appliance Repair Mr. Appliance of Central NJ $80,000-$90,000 base salary + performance bonuses (most of our managers earn $100K-$120K+) No nights • No weekends • Company vehicle ...
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
$100K - $120K/yr
Service Manager - Appliance Repair Mr. Appliance of Central NJ $80,000-$90,000 base salary + performance bonuses (most of our managers earn $100K-$120K+) No nights · No weekends · Company vehicle ...
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Service Manager
$100K - $120K/yr
Service Manager - Appliance Repair Mr. Appliance of Central NJ $80,000-$90,000 base salary + performance bonuses (most of our managers earn $100K-$120K+) No nights · No weekends · Company vehicle ...
Service Manager
Montclair, NJ · On-site
$70K - $77K/yr
We are looking for an experienced and qualified Service Manager to oversee day-to-day food & beverage service at The MC Hotel in Montclair, NJ. The MC Hotel has three venues--Allegory, a breakfast ...
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Service Manager
Montclair, NJ · On-site
$70K - $77K/yr
We are looking for an experienced and qualified Service Manager to oversee day-to-day food & beverage service at The MC Hotel in Montclair, NJ. The MC Hotel has three venues--Allegory, a breakfast ...
Service Manager
Manalapan, NJ · On-site
$26 - $31/hr
The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...
Service Manager
Manalapan, NJ · On-site
$26 - $31/hr
The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...
Service Manager
Brooklyn, NY · On-site
$80K - $110K/yr
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Brooklyn, NY · On-site
$80K - $110K/yr
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Trenton, NJ · On-site
Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
Service Manager
Trenton, NJ · On-site
Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
Service Manager
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
Newark, NJ · On-site
$80K - $110K/yr
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Newark, NJ · On-site
$80K - $110K/yr
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.
Service Manager
Atlantic Highlands, NJ · On-site
Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...
Service Manager
Atlantic Highlands, NJ · On-site
Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...
Service Manager
Trenton, NJ · On-site
Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
Service Manager
Trenton, NJ · On-site
Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...
Service Manager information
See Edison, NJ salary details
$34.2K - $42.2K
6% of jobs
$42.2K - $50.3K
11% of jobs
$54.1K is the 25th percentile. Wages below this are outliers.
$50.3K - $58.3K
16% of jobs
$58.3K - $66.3K
16% of jobs
The median wage is $66.6K / yr.
$66.3K - $74.4K
15% of jobs
$80.4K is the 75th percentile. Wages above this are outliers.
$74.4K - $82.4K
14% of jobs
$82.4K - $90.5K
9% of jobs
$90.5K - $98.5K
5% of jobs
$98.5K - $106.6K
4% of jobs
$106.6K - $114.6K
2% of jobs
$114.6K - $122.7K
1% of jobs
$34.2K
$72.4K
$122.7K
How much do service manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for service manager in Edison, NJ is $72,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $83,300.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Edison, NJ?
The most popular types of Service jobs in Edison, NJ are:
What are popular job titles related to Service Manager jobs in Edison, NJ?
For Service Manager jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Edison, NJ look for?
The top searched job categories for Service Manager jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Service Manager jobs?
Cities near Edison, NJ with the most Service Manager job openings:
Job description
Company Overview
Haddad Plumbing and Heating Inc. has Been in Business for 25 Years Servicing New Jersey, New York City, and Westchester County in Mid-Rise and High-Rise buildings with Exceptional Work and a Proven Track Record. This is a Terrific Opportunity for a Well Organized and Outgoing Individual to have a Great Career in a Great Industry.
The Service Manager is responsible for managing the day-to-day sales, budget, operations and customer service experience for the company’s technician team.
Essential Functions
- Achieve service department sales and profitability goals.
- Respond to operational, employee, and customer issues promptly and efficiently.
- Review and process all invoices accurately and timely.
- Develop and manage service inventory policies, levels, and pricing to meet company goals for vehicles and warehouses.
- Manage seasonal fluctuations by promoting and scheduling routine maintenance.
- Propose, maintain, and administer the service technician commission plan.
- Conduct periodic ride-alongs to ensure adherence to procedures and techniques and maximize customer service.
- Lead and coach team members, providing necessary training, knowledge, and information for peak performance, continuous improvement, and a positive work environment aligned with company objectives.
- Coordinate tactical and technical training for technician and employee development.
- Adjust manpower allocation daily based on customer demand and the approved schedule.
- Address customer complaints and satisfaction issues promptly.
- Inspect trucks and enforce dress code compliance.
- Visit job sites to gather information for proposal preparation according to company guidelines.
- Perform other duties as assigned by upper management.
- Bachelor's degree or a high school diploma with 10+ years of experience.
- 5+ years of experience in the HVAC/Plumbing industry.
- 3+ years of management experience.
- Proficiency in Microsoft Office.
- Strong verbal and written communication skills.
- Valid driver's license with a clean driving record (must provide current abstract).
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About Haddad Plumbing & Heating
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
Newark, NJ, US
Year founded
1999