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Service Manager Jobs in Edison, NJ (NOW HIRING)

Summary The Service Manager is responsible for managing the day-to-day sales, budget, operations and customer service experience for the company's technician team. Essential Functions * Achieve ...

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Service Manager

Howell, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Howell, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Bloomfield, NJ · On-site

$60 - $85/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Brookdale, NJ · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

New York, NY · On-site

$80K - $90K/yr

The Service Manager plays a vital role in delivering exceptional guest experiences by ensuring consistency and excellence across every aspect of service. The ideal candidate thrives in high-volume ...

Service Manager

Brooklyn, NY · On-site

$70K - $80K/yr

Manage operating standards for the restaurant, including quality and labor compliance * Ensure a warm service experience for all guests, responding positively and promptly to guest requests and ...

Service Manager

Parlin, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

SERVICE MANAGER (AM SERVICES) * Support daily FOH operations and lead service shifts, specifically Breakfast/Lunch services. * Monitor service flow, pacing, and guest satisfaction. * Assist with ...

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Service Manager

New York, NY · On-site

$27.60 - $42.55/hr

Position Overview As a Service Manager, you'll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services. A Day in the Life You will ...

Service Manager

Newark, NJ · On-site

$80K - $110K/yr

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Manage daily service operations while ensuring company procedures and standards are followed. * Provide technical support and guidance to field technicians. * Ride along with technicians to provide ...

Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...

Showing results 21-40

Service Manager information

See Edison, NJ salary details

$34.2K

$72.4K

$122.7K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Edison, NJ is $72,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $83,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Edison, NJ?

The most popular types of Service jobs in Edison, NJ are:

What job categories do people searching Service Manager jobs in Edison, NJ look for?

The top searched job categories for Service Manager jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Service Manager jobs?

Cities near Edison, NJ with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,437 per year, or $34.8 per hour.

Plumbing Service Manager

Binsky Home Service

Somerset, NJ • On-site

Full-time

Medical, Retirement, PTO

Re-posted yesterday


Job description


Job description

Who We Are:

Binsky Home Service, a residential service provider located in New Jersey is seeking a Residential Plumbing Service Manager. Backed by over 80 years of experience, Binsky Home Service has become a trusted name in-home services among our neighbors in central New Jersey. Our staff includes skilled Plumbers, HVAC Technicians, HVAC Installers and Electricians who truly care about satisfying our customers.

Why We Need You:

We need talented individuals, like you, who care about the company and our customers, and can help us continue to grow and succeed!

The Role:

The Plumbing Service Manager is a key role within our department. The Plumbing Service Manager works closely with our Plumbing department to ensure all jobs are performed with quality workmanship and uphold excellent customer satisfaction. All job duties performed by the Plumbing Service Manager must be performed with the department’s goals and objectives in mind. The Plumbing Service Manager will report to the General Manager.

Responsibilities:

· As the Plumbing Service Manager, you are responsible for the management, facilitation, administration, growth and profitability of the Plumbing department.

· Work closely with dispatchers to assign jobs for the next day and follow up with technicians when needed

· Communicating with all parties involved, you keep track of each job within the schedule and lead your team to achieve revenue goals

· Regularly meet with each person on your team, formally and informally, to provide the necessary training and technical support required

· Understand the goals of the department and hold your team accountable for accomplishing goals

· Prepare quotes and estimates for recommended work

· Follow-up with customers in a timely manner

· Reviews technicians' work and performance to ensure quality meets established standards

· Create, maintain and approve on call schedule for technicians

· Assist in completing accurate and timely paperwork

· Maintains positive relations with other staff members, suppliers, vendors and customers

· Implement routine service meetings to ensure company values and standards are being met

· Additional tasks and responsibilities as required to maintain efficient department operations

Qualifications and Skills:

· Proven experience in Residential Plumbing Service Management or a similar supervisory role within the Proven experience in Residential Plumbing Service Management or a similar supervisory role within the Residential HVAC or Plumbing industry. Experienced service technicians seeking to move into the role of Service Manager will also be considered.

· Excellent verbal and written communication skills

· Excellent problem-solving skills and attention to detail

· Technical aptitude with knowledge of local codes

· Strong leadership abilities with the ability to effectively manage and train a team

· Strong computer skills

· Excellent communication and interpersonal skills

· Knowledge of Service Titan

· Valid driver’s license with clean driving record

Benefits

· Paid vacation days

· Paid holidays

· Health benefits for you and your family

· Retirement Plan

· Paid travel to national training

Education and Experience:

· 5+ years Residential HVAC or Plumbing experience

· EPA Certification