A customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded ... Work with Service Manager and service team to establish standards for service technicians and ...
A customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded ... Work with Service Manager and service team to establish standards for service technicians and ...
Field Service Scheduler I
Gainesville, GA · On-site
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and ... Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the ...
Field Service Scheduler I
Gainesville, GA · On-site
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and ... Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the ...
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and ... Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the ...
The Field Service Scheduler is responsible for scheduling, re-scheduling, updating and ... Close cooperation with Project Manager/Coordinator to ensure scheduling is in line with the ...
Automotive Service Technician
Gainesville, GA · On-site
$50K - $175K/yr
Career Path Service Technician → Service Manager → General Manager Compensation Pay: $50,000 - $175,000+ annually (hourly + commission). Our Service Technicians experience one of the best pay ...
Automotive Service Technician
Gainesville, GA · On-site
$50K - $175K/yr
Career Path Service Technician → Service Manager → General Manager Compensation Pay: $50,000 - $175,000+ annually (hourly + commission). Our Service Technicians experience one of the best pay ...
Bulldog Kia Certified Service Tech
Athens, GA · On-site
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Bulldog Kia Certified Service Tech
Athens, GA · On-site
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Bulldog Kia Certified Service Tech
Athens, GA · On-site
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Bulldog Kia Certified Service Tech
Athens, GA · On-site
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Service Manager SUMMARY Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked ...
Service Advisor (ASM)
Gainesville, GA · On-site
Job Type Full-time Description Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based ...
Service Advisor (ASM)
Gainesville, GA · On-site
Job Type Full-time Description Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based ...
Service Advisor (ASM)
Gainesville, GA · On-site
Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based Compensation Job Type: Full-Time Location:
Quick apply
Service Advisor (ASM)
Gainesville, GA · On-site
Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based Compensation Job Type: Full-Time Location:
Description Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based Compensation Job Type ...
Description Automotive Service Advisor (Assistant Service Manager / Service Writer) Automotive Service Advisor Jobs in Gainesville, GA Pay: Competitive Commission-Based Compensation Job Type ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Bulldog Kia Service Technician
Athens, GA · On-site
Service Manager SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has ...
Maintenance Service Tech
Jefferson, GA · On-site
Service Technician DEPARTMENT: Maintenance REPORTS TO: Maintenance Director CLASSIFICATION: Non ... Respond to resident/management work orders for occupied and vacant rental units. * Repair/replace ...
Quick apply
Maintenance Service Tech
Jefferson, GA · On-site
Service Technician DEPARTMENT: Maintenance REPORTS TO: Maintenance Director CLASSIFICATION: Non ... Respond to resident/management work orders for occupied and vacant rental units. * Repair/replace ...
We need extraordinary leaders like you to apply for this full service restaurant management position in Athens, GA If a new management opportunity in the food service industry is on the menu for you ...
Quick apply
We need extraordinary leaders like you to apply for this full service restaurant management position in Athens, GA If a new management opportunity in the food service industry is on the menu for you ...
Be Seen First
Guest Services Manager
Athens, GA · On-site
Position Summary Plan, direct, and coordinate all Guest Service Representatives activities to ... In coordination with Human Resources and the General Manager's approval, interview and hire all ...
Quick apply
Be Seen First
Guest Services Manager
Athens, GA · On-site
Position Summary Plan, direct, and coordinate all Guest Service Representatives activities to ... In coordination with Human Resources and the General Manager's approval, interview and hire all ...
Customer Experience Manager
Toccoa, GA · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Customer Experience Manager
Toccoa, GA · On-site
$15/hr
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Customer Experience Manager
Commerce, GA · On-site
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Customer Experience Manager
Commerce, GA · On-site
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
Heavy Equipment Area Manager
Gainesville, GA · On-site
$29.25 - $35.50/hr
Manage effective utilization of heavy equipment assets. * Implement cost reduction, customer and ... Approach all encounters with employees, customers and vendors in a friendly, service-oriented ...
Heavy Equipment Area Manager
Gainesville, GA · On-site
$29.25 - $35.50/hr
Manage effective utilization of heavy equipment assets. * Implement cost reduction, customer and ... Approach all encounters with employees, customers and vendors in a friendly, service-oriented ...
Service Manager information
See Commerce, GA salary details
$30.6K - $37.8K
6% of jobs
$37.8K - $45K
11% of jobs
$48.5K is the 25th percentile. Wages below this are outliers.
$45K - $52.2K
16% of jobs
$52.2K - $59.4K
16% of jobs
The median wage is $59.7K / yr.
$59.4K - $66.6K
15% of jobs
$72K is the 75th percentile. Wages above this are outliers.
$66.6K - $73.8K
14% of jobs
$73.8K - $81K
9% of jobs
$81K - $88.2K
5% of jobs
$88.2K - $95.4K
4% of jobs
$95.4K - $102.7K
2% of jobs
$102.7K - $109.9K
1% of jobs
$30.6K
$64.9K
$109.9K
How much do service manager jobs pay per year?
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
Is a service manager a stressful job?
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a service manager do?
How does a service manager typically collaborate with other departments to improve customer satisfaction?
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

Full-time
Medical, Dental, Life, Retirement, PTO
Posted 29 days ago
Job description
Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.
At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.
Do we have your attention? Keep reading.
Build Your Career as a Customer Care Manager in a Growing Company
At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.
You'll be challenged and rewarded. Make friends and have fun. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too.
Do we have your attention?Keep reading.
Zalkin Americas is seeking a talented Customer Care Manager to provide technical support to the service technician staff in providing excellent service to customers. This involves ensuring customers receive prompt/quality product support. The position reports to the Customer Service Manager. Responsibilities will include:
Who we are looking for:
- Prioritize, schedule, and execute work assignments to ensure all customers receive the best product support possible.
- Provide daily support direct to customers by receiving and responding to customer inquiries, resolving customer problems, etc.
- Handle customer problem resolution by coordinating with various functions includingengineering, manufacturing, sales, parts, purchasing, accounting, etc.
- Work with Service Manager and service team to establish standards for service technicians and office support flows which ensure company's customer service goals are achieved.
- Work with customers to enhance ProMach aftermarket opportunities through establishing service opportunities, rebuild programs, training classes, maintenance contracts, and machine conversion/retrofits.
- Conduct Lab testing and reporting for customers and complete internal testing as required.
- Maintain machine punch-lists to minimize warranty cost and meet the Company's objectives.
- Help oversee technician knowledge certifications on new technologies, or changes in technical application. Ensure technicians have proper resources to perform job and maintain PMMI certification as required.
- Act as a technical resource for other departments.
- Support customer issues/opportunities with travel as needed. Travel will typically not exceed 25%.
- Validate service invoices for accuracy.
- Review technical field reports and ensure report accurately details trips activity prior to publication.
- Regular attendance and daily punctuality are necessary for performing the job.
- Performs additional duties and assignments as directed by management.
- 4+ years' experience in customer service, field service, or engineering.
- Packaging experience preferred.
- Required knowledge of mechanical/electrical technical applications.
- Ability to read & understand complex engineering designs which includes wiring schematics.
- Excellent verbal and written communication skills which includes presentation skills.
- Required computer skills: Microsoft Word, Excel.
- Good interpersonal skills and ability to successfully handle a multi- faceted role.
- Good organizational skills.
What's in it for you?
There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Pro Mach, Inc.
We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.
Zalkin
For more than 80 years, Zalkin has led the global bottling and capping industry with innovations, with efficiency, and with greater control over product quality. Zalkin produces custom-made, high-speed capping machines for beverages, foods, cosmetics, pharmaceuticals, chemicals, and beyond. As part of the ProMach Filling & Capping business line, Zalkin helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia.
Curious about life at ProMach?Follow us onLinkedIn,Twitter, andInstagram!
More career opportunities to consider!
What's in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.