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Service Manager Jobs in Columbus, WI (NOW HIRING)

Bridgestone Americas, Inc

Service Manager

Middleton, WI · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

HyVee

Service Manager

Fitchburg, WI

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Bank Five Nine

Customer Service Manager

Oconomowoc, WI · On-site

As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional customer and team member experience, manage risk, and support growth. As a leader, you will coach ...

Red Robin

Restaurant Service Manager

Madison, WI

$50K - $59K/yr

Restaurant Service Manager $50,000-59,500/yr Restaurant Service Manager Compensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day ...

Truck Country

Assistant Service Manager

De Forest, WI · On-site

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional ...

Steel Craft

Customer Service Manager

Hartford, WI · On-site

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

New

PR Master

Guest Service Manager

Waupun, WI

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Rentokil

Technical Service Manager

Madison, WI

$116K - $117K/yr

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

Rentokil

Technical Service Manager

Madison, WI · On-site

$117K - $117K/yr

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Columbus, WI

Service Manager information

See Columbus, WI salary details

$37.2K

$78.9K

$133.6K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Columbus, WI is $78,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $90,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Columbus, WI? The most popular types of Service jobs in Columbus, WI are:
What are popular job titles related to Service Manager jobs in Columbus, WI? For Service Manager jobs in Columbus, WI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Columbus, WI look for? The top searched job categories for Service Manager jobs in Columbus, WI are:
What cities near Columbus, WI are hiring for Service Manager jobs? Cities near Columbus, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,875 per year, or $37.9 per hour.

Service Manager

Lakeside International Trucks

Madison, WI • On-site

Full-time

Re-posted 9 days ago

Job description

Direct daily activities of the Service Department to achieve maximum profit and growth objectives. Provide high quality service work, which meets customer expectations, encourages repeat business, and attracts new business to the dealership. Success will be achieved through appropriate staffing, training and development, customer retention, cost controls and meeting business plan objectives.
Revenue:
  • Responsible for Service Department profitability and maintaining high levels of customer satisfaction
  • Meet Service Department financial and operating objectives in support of the company business plan
  • Achieve Service Department sales plan by meeting with customers, working with dealership sales teams, the Marketing Department and through referral business
  • Engage customers and maintain positive relationships with key decision makers and influencers
  • Lead Service Department efforts to achieve monthly business plan objectives

Operations:
  • Conduct weekly shop meetings to review KPIs, policies, procedures, technical updates, customer issues and safety training and concerns
  • Maintain a safe work environment and ensure employees adhere to company safety practices; in the event of an accident follow established company protocol
  • Maintain shop and service office cleanliness and organization and provide general upkeep of dealership facility and grounds
  • Address customer issues immediately, communicate effectively and document as needed
  • Ensure proper tooling is available and ensure repairs or replacements are made promptly 
  • Communicate effectively and timely between departments and locations
  • Ensure compliance of warranty procedures, repairs, and documentation in accordance with vendor warranty guidelines 
  • Address customer collection issues by working regularly with the Accounting Department
  • Participate and be an active contributor in monthly Service Manager meetings

Personnel:
  • Maintain a positive workplace culture
  • Meet with employees regularly and comply with company annual and semi-annual employee 1:1 meeting process and target dates
  • Regularly evaluate employee skill levels and needs and ensure dealer and OEM training requirements are met
  • Lead all staffing efforts of the Service Department and work regularly with the Human Resources Department to source talent
  • Participate in local recruiting events, engage local high schools and technical schools, serve on school advisory boards as a subject matter expert
  • Ensure employee concerns are addressed professionally and in a timely manner
  • Associate Arts degree in a technical field or a minimum of 5 years of comparable work experience 
  • Strong understanding of service operation safety practices. Responsible for safety audits, safety training, compliance with State and Federal OSHA, MSHA, EPA, and DOT regulations
  • Experience with budget planning, delegation, keen decision making and project management 
  • Experience with training, coaching and mentoring employees
  • Detail oriented and highly organized
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong written and oral communication skills
  • Have or obtain and maintain a commercial driver's license (CDL)

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