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Service Manager Jobs in Charleston, SC (NOW HIRING)

Islander 71

Service Manager

Isle Of Palms, SC

NOW HIRING FULL TIME * Service and Bar Manager You must have at least 4 years of current full service restaurant manager experience and be at least 21 years of age. Fine Dining experience preferred.

HomeTeam Pest Defense

Service Manager

Charleston, SC · On-site

$63K - $68K/yr

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

Texas Roadhouse

Service Manager

Charleston, SC

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

North Charleston, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Epic Hospitality

Service Manager

Isle Of Palms, SC · On-site

NOW HIRING FULL TIME * Service and Bar Manager You must have at least 4 years of current full service restaurant manager experience and be at least 21 years of age. Fine Dining experience preferred.

HomeTeam Pest Defense

Service Manager

Charleston, SC · On-site

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

Sunstate

Service Manager

Charleston, SC · On-site

Service Manager Sunstate Equipment Co. : Where Safety and People are Core Values We care about our People and it shows! Hiring Immediately ; Salary dependent on experience; PAID WEEKLY! Sunstate ...

Bridgestone Americas, Inc.

Service Manager

Charleston, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

James Island, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Midas - PGW

Automotive Service Manager

Summerville, SC · On-site

$800 - $1.1K/wk

We are looking for automotive service manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Summerville, SC · On-site

$800 - $1.1K/wk

We are looking for automotive service manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

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All JobsService JobsService Manager JobsService Manager Jobs in Charleston, SC

Service Manager information

See Charleston, SC salary details

$31.3K

$66.5K

$112.5K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Charleston, SC is $66,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Charleston, SC? The most popular types of Service jobs in Charleston, SC are:
What job categories do people searching Service Manager jobs in Charleston, SC look for? The top searched job categories for Service Manager jobs in Charleston, SC are:
What cities near Charleston, SC are hiring for Service Manager jobs? Cities near Charleston, SC with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Charleston, SC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,454 per year, or $31.9 per hour.

Service Manager

Preferred Appliance Sales and Repair - APS

Summerville, SC • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Benefits:
  • Matching IRA
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Preferred Appliance Sales & Repair is a growing, family-owned appliance retailer and service company serving the Lowcountry. We are looking for an experienced Service Manager to lead our service department and help us take it to the next level.
This is not a position for someone who simply wants to maintain the status quo. We're looking for a leader who has successfully managed technicians, understands appliance service operations, and can improve efficiency, accountability, customer satisfaction, and profitability.
If you're someone who enjoys building teams, solving problems, and creating systems that work, we'd like to meet you.
Responsibilities
Lead, manage, and coach appliance service technicians.
Oversee daily scheduling and dispatch operations.
Manage manufacturer warranty claims from start to finish.
Supervise appliance parts ordering, inventory, and returns.
Improve technician productivity and reduce repeat service calls.
Develop and enforce service department procedures and standards.
Monitor key performance indicators and department profitability.
Handle escalated customer concerns professionally.
Recruit, train, and develop technicians and service staff.
Work closely with ownership to improve every aspect of the service department.
Qualifications
Previous experience managing service technicians is required.
Appliance industry or similar experience strongly preferred.
Experience with manufacturer warranty claims.
Knowledge of appliance parts and inventory management.
Strong leadership and communication skills.
Excellent organizational and problem-solving abilities.
Experience with dispatch or service management software is a plus.
Valid driver's license.
What We're Looking For
We want someone who:
Leads by example.
Holds themselves and others accountable.
Builds strong teams.
Takes ownership of problems and finds solutions.
Is passionate about delivering an exceptional customer experience.
Wants to build one of the best appliance service departments in the region.
Compensation & Benefits
Competitive salary based on experience.
Performance-based bonuses.
Paid vacation.
Paid holidays.
Employee discounts.
Opportunities for advancement.
Supportive family-owned company with a strong reputation.
If you've successfully managed a service department, improved technician performance, and enjoy building great teams, we'd love to hear from you.
Apply today and tell us about your management experience and the improvements you've made in previous service departments.