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Service Manager Jobs in Charleston, SC (NOW HIRING)

McCarthy Tire

Service Manager

Charleston, SC · On-site

Service Manager - Charleston, SC Company: McCarthy Tire Service McCarthy Tire Service is seeking an experienced, hands-on Service Manager to lead and strengthen our service operations in the ...

Texas Roadhouse

Service Manager

Charleston, SC

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

North Charleston, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

HomeTeam Pest Defense

Service Manager

Charleston, SC · On-site

$63K - $68K/yr

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

United Rentals

Service Manager

Summerville, SC · On-site

As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

Bridgestone Americas, Inc

Service Manager

James Island, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Goose Creek, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

HomeTeam Pest Defense

Service Manager

Charleston, SC · On-site

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

Bridgestone Americas, Inc

Service Manager

Goose Creek, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

United Rentals

Service Manager

Summerville, SC · On-site

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

United Rentals

Service Manager

Summerville, SC · On-site

As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

United Rentals

Service Manager

Summerville, SC · On-site

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Bridgestone

Service Manager

James Island, SC · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

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Service Manager information

See Charleston, SC salary details

$30.9K

$65.5K

$110.9K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Charleston, SC is $65,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $75,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Charleston, SC?

The most popular types of Service jobs in Charleston, SC are:

What job categories do people searching Service Manager jobs in Charleston, SC look for?

The top searched job categories for Service Manager jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Service Manager jobs?

Cities near Charleston, SC with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,454 per year, or $31.9 per hour.

Service Manager

Charleston, SC

McCarthy Tire Service
Motor Vehicle and Motor Vehicle Parts Wholesalers • 1 - 5K employees

4.7

Company rating: 4.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

355th of 373 rated vehicle maintenance

Learn more about McCarthy Tire Serviceexternal

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Service Manager – Charleston, SC
Company: McCarthy Tire Service
McCarthy Tire Service is seeking an experienced, hands-on Service Manager to lead and strengthen our service operations in the Charleston, SC area.
The Service Manager will be responsible for the day-to-day leadership and management of the service department, including commercial tire service operations, technicians, scheduling, customer service, safety, productivity, and personnel. This is a working manager position for a strong leader who is comfortable working alongside their team while maintaining accountability for the department’s performance.
The ideal candidate will have strong commercial tire and service experience, proven leadership skills, and the ability to effectively manage people, workflow, and daily operations in a fast-paced environment.
Key Responsibilities
Leadership & Service Operations
  • Lead and manage the daily operations of the commercial tire service department.
  • Provide daily direction, priorities, and distribution of service work orders to commercial tire technicians.
  • Lead, coach, train, and motivate service technicians and other department personnel.
  • Manage personnel performance, attendance, productivity, and accountability.
  • Create and manage staggered employee schedules based on business volume and customer needs.
  • Control and manage overtime while maintaining appropriate staffing levels.
  • Monitor department productivity and work with the team to meet or exceed monthly revenue goals.
  • Ensure service work is completed accurately, efficiently, safely, and within required timeframes.
  • Serve as a hands-on leader and work alongside the team in service, warehouse, and yard operations as needed.
  • Assist with new-hire orientation, onboarding, training, and employee development.
  • Identify staffing, tooling, equipment, and training needs and communicate those needs to management.
Commercial Tire & Service Responsibilities
  • Utilize knowledge of commercial tire products, applications, construction, MRT processes, and tread designs to support service operations.
  • Ensure technicians follow proper commercial tire service procedures and safety requirements.
  • Match customer applications with appropriate tire and service solutions when needed.
  • Monitor the quality of all service work performed and address issues promptly.
  • Support the sales department with scheduling incoming shop work and coordinating customer service needs.
  • Provide strong customer service and assist with resolving customer concerns and service-related issues.
  • Maintain a safe working environment and ensure employees follow company safety policies and procedures.
  • TIA Certification is preferred.
Service, Warehouse & Yard Operations
  • Oversee the organization, cleanliness, and efficiency of the service shop, warehouse, and yard.
  • Stock products and maintain accurate inventory levels.
  • Assist with loading and unloading deliveries as needed.
  • Assist with barcoding and inventory management.
  • Review and correct negative and zero-cost inventory issues.
  • Manage tooling and equipment needs for service technicians and mechanics.
  • Schedule and coordinate maintenance for domiciled company vehicles.
  • Actively participate in warehouse and yard activities when business needs require.
Work Orders, Billing & Administrative Responsibilities
  • Generate and manage computer work orders for all products and labor.
  • Create, edit, match, and close AS400 work orders, including quotes, estimates, standard, and generic work orders.
  • Review work orders for accuracy prior to closing.
  • Correct and close work orders within required timeframes, with a goal of closing work orders within 72 hours of generation.
  • Work with billing personnel to ensure accurate tire billing, customer numbers, and billing codes.
  • Assist with billing as needed.
  • Support pricing of products for in-house customers.
  • Submit service department payables to the Location Manager for approval, including purchase orders, accounts payable, and scrap tire disposal processing (OOSTA).
Qualifications & Experience
  • Prior leadership or supervisory experience in a commercial tire, fleet service, automotive, heavy-duty, or related service environment.
  • Strong commercial tire and service industry experience preferred.
  • Demonstrated ability to lead, manage, coach, and motivate a team.
  • Experience managing daily service operations, workflow, scheduling, and personnel.
  • Strong understanding of commercial tire service procedures, safety requirements, and customer applications.
  • Ability to work hands-on alongside technicians and service personnel.
  • Strong customer service and problem-resolution skills.
  • Computer literate with the ability to learn and utilize company systems and software.
  • Ability to read, understand, and prepare store and operational reports.
  • Strong organizational and time-management skills.
  • Ability to prioritize multiple tasks and work effectively under pressure and time constraints.
  • Ability to work independently with minimal supervision while maintaining accountability for department performance.
  • Strong communication and interpersonal skills with the ability to interact effectively with employees, management, customers, and vendors.
  • Ability to learn quickly and take on additional responsibilities as business needs require.
  • TIA Certification is preferred but not required.
What We're Looking For
We are looking for a strong people leader who understands commercial tire and service operations and is ready to take ownership of the day-to-day performance of a service department.
The successful candidate will be:
  • A hands-on leader who leads by example.
  • Experienced in commercial tire and/or service operations.
  • Comfortable managing technicians and other service personnel.
  • Focused on safety, quality, productivity, and customer satisfaction.
  • Organized and able to manage schedules, work orders, inventory, and administrative responsibilities.
  • Able to hold employees accountable while building a positive and productive team environment.
  • Motivated to grow the service department and contribute to the overall success of the location.
Why Join McCarthy Tire?
At McCarthy Tire, you're not just starting a job—you’re building a career with a company that values your growth, safety, and success.
  • Strong safety culture & paid training – We invest in your safety and development from day one.
  • Weekly pay – Get paid reliably and on time, every week.
  • Medical, Vision, & Dental benefits – Comprehensive coverage to support you and your family.
  • Paid holidays & PTO – Enjoy a healthy work-life balance with paid time off.
  • Career growth opportunities – Build your career with an established company that values its employees.
  • Full benefits information: www.mccarthytire.com
Equal Opportunity Employer
McCarthy Tire Service is proud to be an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other legally protected status.

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