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Service Manager Jobs in Cayce, SC (NOW HIRING)

Lowes Foods

Guest Service Manager

Columbia, SC

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

IGA Southeast

Guest Service Manager

Elgin, SC · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Guest Service Manager

Columbia, SC · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

Alex Lee

Guest Service Manager

Gilbert, SC

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Guest Service Manager

Gilbert, SC · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Guest Service Manager

Gilbert, SC

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Guest Service Manager

Columbia, SC · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

IGA Southeast

Guest Service Manager

Elgin, SC · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

Alex Lee

Guest Service Manager

Elgin, SC

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

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All JobsService JobsService Manager JobsService Manager Jobs in Cayce, SC

Service Manager information

See Cayce, SC salary details

$30.7K

$65K

$110.1K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Cayce, SC is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $74,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Cayce, SC? The most popular types of Service jobs in Cayce, SC are:
What cities near Cayce, SC are hiring for Service Manager jobs? Cities near Cayce, SC with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Cayce, SC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

Customer Service Manager

The Mason Automotive Group

Lugoff, SC • On-site

$14 - $17/hr

Full-time

Posted 18 days ago

Job description

The Customer Service Manager at The Mason Automotive Group plays a vital role in ensuring every client has a world-class experience. This energetic and detail-oriented individual will follow up with clients to confirm their satisfaction, maintain strong communication with past clients, and assist with overflow email and phone inquiries. The ideal candidate possesses high-level communication skills and the ability to read and interpret reports to help meet and retain General Motors qualifications, contributing to the continued success and reputation of our dealership.
Responsibilities
  • Follow up with clients to ensure outstanding customer experiences
  • Maintain consistent communication with past clients to foster strong relationships
  • Assist with overflow email and phone conversations promptly and professionally
  • Read, interpret, and assist in achieving General Motors qualifications
  • Obtain and help retain General Motors qualifications for the dealership
  • Provide exceptional customer service that reflects the values of The Mason Automotive Group
Requirements
  • Energetic with excellent attention to detail
  • High-level communication and interpersonal skills
  • Ability to read and analyze reports accurately
  • Experience in customer service or client relations preferred
  • Demonstrated ability to follow through and maintain client satisfaction
  • Commitment to continuously improving General Motors qualifications
Benefits
  • Competitive pay: $14.00 - $17.00 per hour, paid weekly
  • Opportunity to work with a respected automotive group
  • Supportive and collaborative team environment
  • Growth potential within the company
About the Company
The Mason Automotive Group is committed to providing exceptional automotive sales and service experiences in Lugoff, SC. Our team values integrity, customer satisfaction, and a passion for excellence. Joining our group means becoming part of a community dedicated to making every customer interaction memorable and positive.

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