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Service Manager Jobs in Casper, WY (NOW HIRING)

Adecco

Service Advisor

Casper, WY

$17 - $21/hr

Service Coordinator Pay Rate: $17.00 - $21.00/hour (higher compensation may be considered for ... In this role, you will manage repair orders from intake through completion, coordinate scheduling ...

Adecco

Service Coordinator

Casper, WY · On-site

$17 - $21/hr

Service Advisor Pay Rate: $17.00 - $21.00/hour (higher compensation may be considered for highly ... In this role, you will manage repair orders from intake through completion, coordinate scheduling ...

New

Floyd's Truck Center

Service Technician

Casper, WY · On-site

Keep the service writer or service manager informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can ...

Floyd's Truck Center

Service Technician

Casper, WY

Keep the service writer or service manager informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can ...

Alsco Inc

District Manager

Casper, WY · On-site

$60K/yr

The District Manager reports directly to the Service Manager. You Will: * Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service. * Manage route ...

Alsco Inc

District Manager

Casper, WY · On-site

$60K/yr

The District Manager reports directly to the Service Manager. You Will: * Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service. * Manage route ...

Alsco Inc.

District Manager

Casper, WY · On-site

$70 - $95/hr

The District Manager reports directly to the Service Manager. You Will: * Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service. * Manage route ...

Alsco External

District Manager

Casper, WY · On-site

$60K/yr

The District Manager reports directly to the Service Manager. You Will: * Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service. * Manage route ...

Vista Nissan

Automotive Service Advisor

Casper, WY

$50K - $60K/yr

Schedule appointments, coordinate with technicians, and manage repair order flow * Interpret warranty information and handle related claims appropriately * Assist the Service Manager as needed and ...

Vista Nissan

Automotive Service Advisor

Casper, WY · On-site

$50K - $60K/yr

Schedule appointments, coordinate with technicians, and manage repair order flow * Interpret warranty information and handle related claims appropriately * Assist the Service Manager as needed and ...

Adecco

Service Technician

Casper, WY

$18 - $35/hr

Communicate repair needs and recommendations to service management * Identify additional repairs or parts needed and report for approval Quality, Safety & Shop Support * Follow all safety policies ...

Adecco

Service Technician

Casper, WY

$18 - $35/hr

Communicate repair needs and recommendations to service management * Identify additional repairs or parts needed and report for approval Quality, Safety & Shop Support * Follow all safety policies ...

Adecco

Shop Manager

Casper, WY · On-site

$25 - $35/hr

As the operational leader of the service department, the Shop Manager is responsible for ensuring work is completed efficiently, safely, and to the highest standards while developing and leading a ...

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Service Manager information

See Casper, WY salary details

$28K

$59.3K

$100.4K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Casper, WY is $59,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Casper, WY?

The most popular types of Service jobs in Casper, WY are:

What job categories do people searching Service Manager jobs in Casper, WY look for?

The top searched job categories for Service Manager jobs in Casper, WY are:

What cities near Casper, WY are hiring for Service Manager jobs?

Cities near Casper, WY with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Casper, WY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,819 per year, or $32.6 per hour.

Service Advisor

Adecco

Casper, WY

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Service Coordinator
Pay Rate: $17.00 - $21.00/hour (higher compensation may be considered for highly qualified candidates)
Job Type: Temp -to-Hire
Monday – Friday 8:00 a.m. – 5:00 p.m
Service Advisor / Service Writer

About the Role

Adecco is seeking a customer-focused Service Advisor / Service Writer to serve as the primary point of contact between customers and the service department. In this role, you will manage repair orders from intake through completion, coordinate scheduling, communicate repair updates, prepare estimates, obtain customer authorizations, and ensure an exceptional customer experience throughout the service process.

Key Responsibilities

  • Greet customers and gather accurate customer and trailer information.

  • Create and maintain repair orders, documenting customer concerns and requested repairs.

  • Coordinate service scheduling based on shop capacity, workload, parts availability, and repair timelines.

  • Prepare detailed repair estimates, including labor, parts, fees, and completion expectations.

  • Present repair recommendations and secure customer approvals before work begins.

  • Serve as the primary customer contact, providing proactive updates on repair status, delays, and completion dates.

  • Coordinate with the Parts Department and Service Manager to ensure timely parts availability.

  • Verify repair order accuracy, including labor, parts, documentation, and warranty information.

  • Finalize invoices, arrange customer pickup and payment, and explain completed repairs as needed.

  • Follow up on open estimates, customer communications, and completed service work.

  • Support department goals related to customer satisfaction, productivity, turnaround times, and profitability.

Qualifications

  • Previous experience as a Service Advisor, Service Writer, or customer service professional in an automotive, truck, trailer, or equipment service environment preferred.

  • Strong communication and relationship-building skills.

  • Ability to manage multiple priorities in a fast-paced setting.

  • Detail-oriented with strong organizational and administrative skills.

  • Proficiency with service management software, repair orders, and estimating systems.

  • Ability to work collaboratively with technicians, parts personnel, and management.

Preferred Skills

  • Knowledge of trailer, truck, automotive, or heavy equipment service operations.

  • Experience preparing estimates and processing customer authorizations.

  • Strong problem-solving and customer conflict-resolution abilities.

What Success Looks Like

  • Customers are consistently informed and satisfied.

  • Repair orders are accurate, complete, and properly authorized.

  • Technicians remain productive with minimal delays.

  • Completed work is billed and invoiced promptly.

  • Scheduling, communication, and documentation are handled efficiently and professionally.

Apply today and join a team dedicated to quality service, strong communication, and exceptional customer care.


Pay Details: $17.00 to $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.