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Service Manager Jobs in Cody, WY (NOW HIRING)

Food Service Director - Hospital | Location: Cody, WY 82414 Compensation: $80,000 to $90,000 ... Communicate effectively across all levels-management, clients, customers, and team members * Bring ...

Food Service Director - Hospital | Location: Cody, WY 82414 Compensation: $80,000 to $90,000 ... Optimize inventory levels, reduce waste, and manage turnover to support budget and operational ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Customer Service Associate I

Lovell, WY · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Cody, WY · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Powell, WY · On-site

$12.75 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Service Manager information

See Cody, WY salary details

$31.9K

$67.6K

$114.5K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Cody, WY is $67,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities near Cody, WY are hiring for Service Manager jobs?

Cities near Cody, WY with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Cody, WY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,621 per year, or $32.5 per hour.

Licensed Customer Service/Account Manager

Gregg McDonald Agency

Powell, WY • On-site

$17.50 - $22/hr

Full-time

PTO

Re-posted 6 days ago


Job description

We are seeking a Customer Service Representative who thrives in a structured, service-focused environment. You’ll support daily operations, assist clients with policy needs, and help maintain the high standards our agency is known for.

Responsibilities

Deliver friendly, professional customer service in person, by phone, and via email.

Process policy changes, payments, endorsements, and documentation with accuracy.

Assist clients with billing questions, coverage explanations, and claims support.

Maintain organized, compliance-ready records.

Support retention efforts, renewal outreach, and cross‑selling opportunities.

Uphold Farmers Insurance standards and agency expectations.

Requirements

Strong communication and customer service skills


  • Positive attitude and willingness to grow within the agency is a must
  • Reliable, detail-oriented, and able to follow established processes
  • Ability to multi-task and work well with others
  • Comfortable working in a fast-paced, service-driven office
  • Tech-savvy and able to navigate multiple systems
  • Have a genuine concern for others and a passion for taking care of people
  • Must currently have or attain your Wyoming Property and Casualty License within 90 days of hire. Studying on your time.
Benefits
Paid Time Off (PTO)###Hands on Training###Tuition Reimbursement###Mon-Fri Schedule###Career Growth Opportunities###Company discount on home and auto insurance###