ZipRecruiter

Log In

1

Service Manager Jobs in Brainerd, MN (NOW HIRING)

VIOC

Assistant Service Center Manager

Baxter, MN · On-site

$19.50/hr

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Baxter, MN · On-site

$19.50/hr

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Baxter, MN · On-site

$19.50/hr

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

VIOC

Assistant Service Center Manager

Baxter, MN · On-site

$19.50/hr

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Heartland Tire

Commercial Tire Service Tech

Brainerd, MN · On-site

$20 - $22/hr

Service Manager DEPARTMENT: Service POSITION SUMMARY: Provides service and repair of commercial vehicle tires. Requirements Essential Job Functions: * Provide Helpful, friendly, and timely service to ...

Kwik Trip

Customer-Food Service

Brainerd, MN · On-site

$16 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer-Food Service Overnight

Baxter, MN · On-site

$16 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Baskin Robbins

Regional Supervisor

Baxter, MN · On-site

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

Dunkin

Regional Supervisor

Baxter, MN

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

T Mart

Regional Supervisor

Baxter, MN

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

Dunkin - Baskin Robbins

Regional Supervisor

Baxter, MN · On-site

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

Dunkin

Regional Supervisor

Brainerd, MN

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

T Mart

Regional Supervisor

Brainerd, MN

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

Baskin Robbins

Regional Supervisor

Brainerd, MN · On-site

$60K/yr

As our Management Trainees advance through the levels of managerial training, we offer ... Taking all proactive and reactive actions necessary to keep the guest service platform, location ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Brainerd, MN

Service Manager information

See Brainerd, MN salary details

$32.3K

$68.5K

$115.9K

How much do service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service manager in Brainerd, MN is $68,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Brainerd, MN?

The most popular types of Service jobs in Brainerd, MN are:

What are popular job titles related to Service Manager jobs in Brainerd, MN?

For Service Manager jobs in Brainerd, MN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Brainerd, MN look for?

The top searched job categories for Service Manager jobs in Brainerd, MN are:

What cities near Brainerd, MN are hiring for Service Manager jobs?

Cities near Brainerd, MN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Brainerd, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $68,460 per year, or $32.9 per hour.

Automotive Service Manager

Mills Automotive Group

Baxter, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Type
Full-time
Description
We are seeking an experienced and motivated Service Manager to lead our service department. This role is responsible for overseeing daily operations, driving profitability, ensuring high-levels of Guest satisfaction, and developing a high-performing team of technicians.
Key Responsibilities
  • Manage all aspects of the service department, including workflow, scheduling, and productivity
  • Lead, coach, and develop service technicians and support Team
  • Monitor and improve key performance metrics (labor sales, effective labor rate, hours per RO, guest satisfaction scores, etc.)
  • Ensure exceptional Guest experiences and handle escalated Guest concerns
  • Maintain compliance with manufacturer standards and warranty requirements
  • Control expenses, manage departmental budget, and drive profitability
  • Work closely with sales departments to maximize overall dealership performance
  • Maintain a safe, organized, and efficient shop environment

Qualifications
  • 3+ years of experience in an automotive dealership service department
  • Strong leadership and team development skills
  • Proven track record of driving service department performance and profitability
  • Excellent communication and Guest service skills
  • Familiarity with dealership management systems (CDK, etc.)
  • OEM experience preferred

This position is paid on a commission/incentive-based Pay Plan. $60-$85k+/year (commission based). The compensation is comprised of a Base Draw and incentives for key metrics including Guest Service scores, net income, and gross profit. There is no limit or cap on the incentive amounts!
We offer YOU:
  • Opportunity for growth and advancement within our Company!
  • Leader in our industry for overall Employment Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • Health Savings Account
  • Cafeteria Plan
  • Life Insurance
  • Employer sponsored 401(k) & potential Profit Sharing
  • Paid Time Off
  • Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Mills - A Trusted Tradition Since 1922!

Apply