ZipRecruiter

Log In

1

Service Manager Jobs in Baton Rouge, LA (NOW HIRING)

Fiery Crab

Restaurant Service Manager

Denham Springs, LA · On-site

$16/hr

DESCRIPTION As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining ...

State of Louisiana

Community Service Manager

Baton Rouge, LA · On-site

$5.2K - $9.4K/mo

The Community Service Manager also serves on the Developmental Disabilities Leadership Team, contributing to program development, planning, operations, and strategic decision-making for Developmental ...

New

previous pagenext page

Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Baton Rouge, LA

Service Manager information

See Baton Rouge, LA salary details

$25.9K

$54.9K

$93K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Baton Rouge, LA is $54,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $63,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Baton Rouge, LA? The most popular types of Service jobs in Baton Rouge, LA are:
What are popular job titles related to Service Manager jobs in Baton Rouge, LA? For Service Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Baton Rouge, LA look for? The top searched job categories for Service Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Service Manager jobs? Cities near Baton Rouge, LA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 3% As Needed, 87% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,895 per year, or $26.4 per hour.

Automotive Service Manager

New Roads Motor Company, LLC

New Roads, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

New Roads Motor Company is looking for an experienced Automotive Service Manager to lead our service department. This role is responsible for overseeing daily operations, mentoring staff, ensuring exceptional customer satisfaction, and driving efficiency across all service workflows. The ideal candidate will be a proven leader with a strong background in dealership service operations and a customer-first approach.
Responsibilities
  • Oversee all service department operations, including scheduling, customer service, technician productivity, and workflow management
  • Manage and ensure compliance with all warranty processes, maximizing warranty revenue while adhering to manufacturer standards
  • Provide leadership and oversight for the dealership's Mobile Service Team to deliver efficient, high-quality off-site service
  • Recruit, train, and develop service advisors and technicians
  • Maintain a high level of customer satisfaction, addressing escalated issues promptly and professionally
  • Monitor department profitability, including budgets, labor hours, and parts inventory
  • Collaborate with parts, sales, office, and body shop departments to optimize overall dealership performance
  • Enforce safety standards, manufacturer requirements, and company policies
  • Keep accurate service records, reports, and customer communication logs
  • Track and monitor KPIs to ensure goals are consistently achieved or exceeded
  • Foster a culture of accountability, professionalism, and continuous improvement
  • Mentor team members to encourage ongoing learning and career development

Qualifications
  • High school diploma or equivalent required; post-secondary education preferred
  • Prior experience as a Service Manager or in a senior dealership service role required
  • Demonstrated success in automotive dealership service operations
  • Strong leadership, communication, and organizational skills
  • Proficiency in DMS systems and dealership software (Dealertrack) preferred but not required
  • In-depth knowledge of automotive repairs, service processes, and warranty procedures
  • Valid U.S. driver's license with a clean driving record

Benefits
  • Competitive salary with performance-based bonuses
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee discounts on vehicles, parts, and service
  • Ongoing training and professional development opportunities
  • Positive, professional, and team-oriented dealership culture

New Roads Motor Company is an Equal Opportunity Employer committed to fostering an inclusive and respectful workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Apply