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Service Manager Jobs in Baton Rouge, LA (NOW HIRING)

STOA Group

Apartment Service Manager

Gonzales, LA · On-site

Stoa Group is seeking a full-time Service Manager at The Waters at Conway. At Stoa Group, being a manager is much more than sitting behind a desk directing others; we believe in leading by example ...

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Service Manager information

See Baton Rouge, LA salary details

$31.7K

$67.2K

$113.8K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Baton Rouge, LA is $67,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Baton Rouge, LA?

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For Service Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Service Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Manager jobs?

Cities near Baton Rouge, LA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,188 per year, or $32.3 per hour.

Restaurant Service Manager

Gecko Hospitality

Baton Rouge, LA • On-site

$50K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title: Restaurant Service Manager

Location: Baton Rouge, LA

Salary: $50,000 - $56,000/year (DOE)

Benefits: Medical, Dental, Vision & Life Insurance, 401(k) w/ Company Match, Paid Vacation, Wellness Program, Flexible Schedules, Meal Plans


What We're Looking For:


We are seeking an experienced Restaurant Service Manager to join the front-of-house leadership team at a well-established, locally owned polished-casual restaurant group with locations throughout Louisiana and Mississippi. This role is focused on guest experience, service standards, and hourly team development in a full-service, scratch-kitchen environment with a strong bar and dining room business.


This company is known for developing people. They offer extensive training, clear career paths, and one of the lower turnover rates in the industry. The ideal candidate has front-of-house management experience in full-service dining and is passionate about coaching a service team.


Key Responsibilities


  • Lead daily front-of-house operations across dining room and bar service periods.
  • Uphold service standards, guest engagement, and speed of service throughout each shift.
  • Recruit, train, coach, and develop hourly service team members and shift leaders.
  • Manage front-of-house scheduling to meet volume demands and labor budget targets.
  • Partner with kitchen leadership to ensure smooth ticket flow and food quality at the pass.
  • Resolve guest concerns in the moment and drive guest satisfaction results.
  • Maintain compliance with health, safety, sanitation, and responsible alcohol service standards.
  • Monitor beverage cost, inventory, and controllable expenses.
  • Support private dining, catering, and special event execution as needed.
  • Contribute to a positive, development-focused team culture.


If interested, please apply or submit your resume!