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Service Manager Jobs in Basking Ridge, NJ (NOW HIRING)

Burlington

Service Manager

New York, NY

$27.60 - $42.55/hr

A Day in the Life As an operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the ...

Maschio's Food Service

Food Service Manager

Asbury, NJ · On-site

$18 - $20/hr

Food Service Manager needed for school food service in the Asbury, NJ area. Monday through Friday, day shift, 6 hours daily. No weekends or holidays. Summers off.ServSafe ® Certification a plus.

Maschio's Food Service

Food Service Manager

Asbury, NJ · On-site

$18 - $20/hr

Food Service Manager needed for school food service in the Asbury, NJ area. Monday through Friday, day shift, 6 hours daily. No weekends or holidays. Summers off. ServSafe ® Certification a plus.

Din Tai Fung

Service Manager II

Brooklyn, NY · On-site

$99K - $124K/yr

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Midas

Automotive Service Manager

Woodbridge, NJ

$50K - $75K/yr

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Midas

Automotive Service Manager

Woodbridge, NJ

$50K - $75K/yr

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Milea Auto Group

AUTOMOTIVE SERVICE MANAGER

New York, NY · On-site

$100K - $150K/yr

Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...

Midas

Automotive Service Manager

Woodbridge, NJ · On-site

$50K - $75K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Din Tai Fung

Service Manager II

New York, NY · On-site

$99K - $124K/yr

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Din Tai Fung

Service Manager I

Brooklyn, NY · On-site

$82K - $119K/yr

BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Din Tai Fung

Service Manager I

New York, NY · On-site

$82K - $119K/yr

BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

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All JobsService JobsService Manager JobsService Manager Jobs in Basking Ridge, NJ

Service Manager information

See Basking Ridge, NJ salary details

$34K

$72.1K

$122.1K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Basking Ridge, NJ is $72,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Basking Ridge, NJ?

The most popular types of Service jobs in Basking Ridge, NJ are:

What job categories do people searching Service Manager jobs in Basking Ridge, NJ look for?

The top searched job categories for Service Manager jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Service Manager jobs?

Cities near Basking Ridge, NJ with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,109 per year, or $34.7 per hour.

Service Manager

Burlington

New York, NY

$27.60 - $42.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position Overview.A Day in the Life

As an operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating reinforcing the company's core values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.

You'll Come With

3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large sized, multi-unit retail organization.

Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.

Ability to lift and move boxes weighing up to 40 lbs.

Experience utilizing scheduling and reporting computer software.

#LI-EC1

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $27.60 - $42.55

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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