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Service Manager Jobs in Basking Ridge, NJ (NOW HIRING)

Service Manager

Brooklyn, NY · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

  • PTO

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Service Manager

Brookdale, NJ

$22.66 - $33.99/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Service Manager

Montclair, NJ · On-site

$70K - $77K/yr

We are looking for an experienced and qualified Service Manager to oversee day-to-day food & beverage service at The MC Hotel in Montclair, NJ. The MC Hotel has three venues--Allegory, a breakfast ...

Veselka is hiring for the Service Manager at our location in Williamsburg. The ideal candidate will be dedicated, ambitious and seeking opportunities to grow their career. At Veselka, Managers are ...

Service Manager

Newark, NJ · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Service Manager

Elmwood Park, NJ

$80K - $120K/yr

  • Medical

  • PTO

As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

  • PTO

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Service Manager

New York, NY · On-site

$27.60 - $42.55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Day in the Life As an operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the ...

Service Manager

New York, NY · On-site

$27.60 - $42.55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview As a Service Manager, you'll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services. A Day in the Life You will ...

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

  • Medical

  • PTO

As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

  • Medical

  • PTO

As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians.

Service Manager

New York, NY

$70K - $75K/yr

  • Medical

  • PTO

... service * Open and Close of business, cash reconciliation, tip-pool reconciliation and reporting ... Manage performance issues and mediate disputes internally * Ensure the health, safety and welfare ...

Service Manager II

Jersey City, NJ · On-site

  • Medical

  • Retirement

  • PTO

Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. * Strategize for Success: Prepare ...

Food Service Manager

Asbury, NJ · On-site

$18 - $20/hr

Food Service Manager needed for school food service in the Asbury, NJ area. Monday through Friday, day shift, 6 hours daily. No weekends or holidays. Summers off. ServSafe ® Certification a plus.

Food Service Manager

Asbury, NJ · On-site

$18 - $20/hr

Food Service Manager needed for school food service in the Asbury, NJ area. Monday through Friday, day shift, 6 hours daily. No weekends or holidays. Summers off.ServSafe ® Certification a plus.

Service Manager II

Brooklyn, NY · On-site

$96K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Customer Service Manager

Iselin, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Service Manager II

Brooklyn, NY · On-site

$96K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

Showing results 41-60

Service Manager information

See Basking Ridge, NJ salary details

$34K

$72.1K

$122.1K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Basking Ridge, NJ is $72,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Basking Ridge, NJ?

The most popular types of Service jobs in Basking Ridge, NJ are:

What job categories do people searching Service Manager jobs in Basking Ridge, NJ look for?

The top searched job categories for Service Manager jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Service Manager jobs?

Cities near Basking Ridge, NJ with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,109 per year, or $34.7 per hour.

Service Manager

Allegiance Trucks

Brooklyn, NY • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Allegiance Trucks rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 152 rated car dealerships


Job description

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.
Why Allegiance Trucks?
When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement, as well as a comprehensive benefits package that includes:
    • Competitive starting pay
    • Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
    • Generous Paid Time Off policy, including vacation, sick time and floating holidays
    • 401(k) with Company match
    • Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.

Primary Responsibilities
  • Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks.
  • Focus on maximizing uptime of every vehicle while minimizing overall fleet maintenance and repair costs
  • Oversees a staff of diesel technicians and administrative staff
  • Able to recognize warranty failures, warranty claims and process of warranty recovery
  • Manage service requests of commercial truck leasing customers with urgency and professionalism
  • Develop and manage relationships with vendors and customers
  • Assist management team in preparing an Annual Business Plan and Budget.
  • Responsible for ensuring Navistar Diamond Edge & Prestige Service Standards are met
  • Assist with other projects as needed

Safety and Compliance
  • Have full understanding of U.S. Federal Motor Carrier Safety Regulations (CFR 396).
  • Implement procedures as necessary to keep Idealease and contracted customers in compliance with regulations. Stay current with changes in the regulations.
  • Monitor and manage satisfactory CSA Vehicle Basic scores for all customers.
  • Inventory and manage process to keep maintenance file documentation of customer and company vehicles in accordance with the U.S. Federal Motor Carrier Safety Regulations (CFR 396).
  • Develop, communicate, and enforce established company safety policies and procedures.
  • Certify all technicians for U.S. DOT Annual Inspections, brake inspections, and other maintenance procedures in accordance with the corresponding regulations.
  • Work with corporate Facilities Manager to ensure facility maintains compliance with local and federal safety and environmental standards

Sales and Customer Relations
  • Create and maintain positive relationships with all customers.
  • Maintain minimum 90% Customer Retention Rate.
  • Investigate and establish course of action for customer maintenance issues and problems.

Department and Personnel Management
  • Review and compare monthly financial results against the business plan and initiate any corrective action as necessary.
  • Implement and monitor shop productivity measures.
  • Create shop environment that assures cleanliness, safety, and customer focus.
  • Develop, implement, and promote service training.
  • Assist in collection of past due invoices as needed.
  • Handle all customer, employee, and vendor issues in a professional and courteous man

Required Skills for Service Manager:
  • Consistent track record of successfully meeting and exceeding sales goals
  • Minimum high school diploma or GED equivalent required
  • Minimum 5-7 years of automotive/trucking management experience
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR)

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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