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Service Manager Jobs in Austin, TX (NOW HIRING)

Altium

Assistant Service Manager

Austin, TX

The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction. ----- Job Duties and Responsibilities: * Assist with the ...

Kairoi Residential

Service Manager - Highgrove

Austin, TX · On-site

$35 - $37/hr

SERVICE MANAGER SUMMARY As a Service Manager you will be responsible for the overall maintenance and upkeep of our multifamily community. This position requires a highly skilled and experienced ...

Altium

Assistant Service Manager

Austin, TX · On-site

The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction. Job Duties and Responsibilities: * Assist with the coordination and ...

Alterman, Inc.

Assistant Service Manager

Austin, TX · On-site

$55 - $90/hr

The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction. Job Duties and Responsibilities: * Assist with the coordination and ...

New

Thompson Safety, LLC

Fire Service Manager

Cedar Park, TX · On-site

$90 - $120/hr

The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company's Service/Inspection Department. Where span of control is a ...

Massey Services

Be Seen First

Service Manager in Training

Austin, TX · On-site

Service Manager In Training (SMIT) Seeking early career professionals interested in a performance-based path to increased responsibility. Success as a Service Manager in Training provides opportunity ...

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Service Manager information

See Austin, TX salary details

$32.7K

$69.4K

$117.5K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Austin, TX is $69,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Austin, TX?

The most popular types of Service jobs in Austin, TX are:

What are popular job titles related to Service Manager jobs in Austin, TX?

For Service Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Austin, TX look for?

The top searched job categories for Service Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Service Manager jobs?

Cities near Austin, TX with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,757 per year, or $32.6 per hour.

Tree Service Manager

ABC Home & Commercial Services

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

ABC Home & Commercial Services rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

162nd of 283 rated repair and maintenance companies

Job description

Job Type
Full-time
Description
Please note that you will be servicing Austin and surrounding areas.
Residing within that radius would be necessary.
Exciting Opportunity: Join Our Team as a Tree Service Manager!
Salary plus Commission
Schedule: Monday - Friday, some Saturdays* willbe required. Sundays only during Emergency Work.
Hours: start to finish job, so depends on last job completed
Required: 5 years of Tree management experience.
Report to: Division Manager
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Tree Service Manager, you will supervise and coordinate the activities of Tree Trimming Specialists Crews. Oversees all services provided by Specialists in the department and ensures proper completion of scheduled work. Ensures customer satisfaction by making sure that the service contract is followed, and services are completed accordingly. A Service Manager can make a difference in his employees' productivity and employment satisfaction by guiding them and providing support that will help develop the full professional potential of every individual employee.
Requirements
What You'll Bring:
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
  • Previous Tree Service experience required. Minimum 5 years.
  • ISA or TCIA Certifications preferred.
  • ISA Certified Tree Worker certification is desired, but if not currently held, this position encourages the employee to receive this certification within 1 year of holding the position.
  • Experience in a leading position and demonstrated ability in motivating groups is required.
  • Demonstrates patience and understanding in resolving customer concerns, even in challenging situations
  • Must be able to communicate with members at all levels of the organization and customers.
  • Bilingual (English/Spanish) or basic conversational Spanish is required.
  • Ability to forecast work seasons and personnel needs.
  • Detail oriented with the ability to organize department workflow and create solutions for production and administrative problems.
  • Dependable and self-motivated with desire to work year-round.
  • Ability to use and navigate electronic devices such as a tablet/phone, laptop etc.
  • Computer skills: basic knowledge of email processes and google office programs.
  • Ability to stand and walk for long periods of time in extreme temperatures including outdoors.
  • Repetitive lifting, twisting, pulling, pushing and carrying up to 50 lbs. may be required.
  • Ability to handle and climb a 10 feet ladder.
  • Some in-state travel may be required.
  • Ability to drive an automatic transmission vehicle.

What We Offer:
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees, and family members.
  • Wellness program including a gym membership and a company vehicle with gas card.

What You'll Do:
  • Must have complete knowledge of how to perform the primary responsibilities of the Tree Specialist job.
  • Conduct weekly tree meetings with the tree crews to train, make recommendations on improving operations, set goals, plan and coordinates workflow to achieve the goals set by the company and the department.
  • Corrects improper techniques to improve efficiency of the Specialist's work. Plans and recommends solutions to resolve persistent tree trimming problems.
  • Coaches employees and plays an important part in the specialist's development, coaching, and training. Reinforces proper techniques if necessary.
  • Approves time sheets and PTO request in a timely manner. Ensures all Evolve log sheets for all employees are clear of mistakes and submits to payroll for process.
  • Reviews crew schedules daily and makes adjustments as necessary.
  • Effectively manages employee conflict, resolves work problems, or assists employees in solving work problems. Escalates the matter to upper Management or HR for employee resolution when necessary.
  • Takes inventory and plans for future demand and replacement of equipment.
  • Remains knowledgeable regarding company policies and procedures and communicates these to employees. Seeks counsel from HR when necessary.
  • Trains on and supports employees in all safety regulations.
  • Initiates or suggests plans to motivate employees to achieve goals.
  • Responsible for reporting unusual or extraordinary circumstances regarding the property of our customers.
  • Responsible for maintaining the required proper uniform and always ensuring a professional appearance and attitude for all service personnel.
  • Become familiar with customer expectations and service contracts.
  • Ability to prioritize workload .
  • Explains in clear terms the process of services proposed including the length and timeline for expected results to tree crews and customers.
  • Ability to provide excellent customer care by phone and in person and to answer questions in relation to the services provided.
  • Identifies and reports to the Division Manager any damage to the customer's property immediately.
  • Informs Manager and office staff of all resets, skipped services or work not completed daily.
  • Always uses personal protective equipment as is required by safety standards and for prevention purposes.
  • Lead by example.
  • Run the day-to-day operations for Tree Department.
  • Communicates directly with Sales Arborist to provide QC's and QAs for customer follow-ups.
  • Keep the Tree cage clean, organized and maintain inventory.
  • Notify the mechanics through Maintain X App. When equipment needs to be repaired. Follow up on repairs.
  • Conduct weekly truck inspections and Monthly Truck Tool Inventory.
  • Other duties as assigned.

Join Our Dynamic Team:
Are you ready to dive into a rewarding career with ABC Home & Commercial Services? We're not just a company; we're a vibrant family, and we're seeking a dedicated Tree Service Manager to join our team in Austin, TX. If you're passionate about overseeing Tree maintenance, thrive on providing exceptional customer service, and want to elevate your career, we want to hear from you!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended , we conduct the following pre-employment screenings: drug screen, physical exam, physical performance evaluation (PPE), E-Verify (I-9), comprehensive criminal background check, and a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of application. Because of our commercial auto insurance requirements, candidates must have a minimum of five consecutive (current and most recent) years of verifiable good driving history. This requirement applies only to the most recent five years of driving history, not total lifetime driving experience. Any DWI/DUI within the past four years may impact eligibility for employment and may result in withdrawal of a conditional offer.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.

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