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Service Manager Jobs in Atlanta, GA (NOW HIRING)

asburyauto

Service Manager

Atlanta, GA · On-site

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and ...

Bubba's 33

Service Manager

Buford, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Progress Residential

Service Manager

Atlanta, GA · On-site

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

Best in Boating

Service Manager

Sandy Springs, GA · On-site

The ideal Service Manager is a guest-focused leader who sets the standard for elevated service and leads from the floor. This role is responsible for coaching front-of-house teams, reinforcing brand ...

Sprouts Farmers Market

Service Manager

Roswell, GA

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Texas Roadhouse

Service Manager

Buford, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Mcdonough, GA · On-site

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Douglasville, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bubba's 33

Service Manager

Mcdonough, GA · On-site

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Douglasville, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

STYL Residential

Service Manager

Acworth, GA · On-site

$30 - $32/hr

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Acworth, GA. About Us STYL Residential is a vertically integrated, owner ...

Wolter, Inc.

SERVICE MANAGER

Buford, GA · On-site

Manages the functions of a branch service department. General Purpose: To provide excellent service support to our customers (external and internal) and grow our service revenues. Role qualifications:

Bridgestone Americas, Inc.

Service Manager

Marietta, GA · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Texas Roadhouse

Service Manager

Mcdonough, GA

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sprouts Farmers Market

Service Manager

Tucker, GA · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Sprouts Farmers Market

Service Manager

Roswell, GA · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Birchstone

Service Manager

Atlanta, GA · On-site

The Service Manager is responsible for the oversight of physical operations and maintenance work at an assigned Birchstone community. This role is responsible for the deployment of regular and ...

Aaron Plumbing INC

Service Manager

Suwanee, GA · On-site

$85K - $135K/yr

Dental insurance Service Manager Aaron Services: Plumbing, Heating & Cooling Suwanee, GA Lead the Development of the Best Service Team in Georgia Aaron Services has proudly served North Atlanta ...

Sprouts Farmers Market

Service Manager

Roswell, GA · On-site

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Atlanta, GA

Service Manager information

See Atlanta, GA salary details

$31.7K

$67.3K

$114K

How much do service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service manager in Atlanta, GA is $67,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Atlanta, GA? The most popular types of Service jobs in Atlanta, GA are:
What are popular job titles related to Service Manager jobs in Atlanta, GA? For Service Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Atlanta, GA look for? The top searched job categories for Service Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Service Manager jobs? Cities near Atlanta, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $67,287 per year, or $32.3 per hour.

Service Manager

asburyauto

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc. 

  • Manage employee schedules and pay plans 
  • Forecast goals and objectives for the department and strive to meet them
  • Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain Asburys specified service customer pay gross profit growth
  • Maintain technician proficiency as specified by Asbury standards
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Handle and resolve customer complaints
  • Motivate, train, develop and reward employees
  • Communicate with customers about maintenance and service work needed effectively
  • Continue to maintain Asbury's value, quality, and integrity
  • Provide and maintain a safe work place and environment for employees and customers
  • Other duties to be determined by management
  • Strong customer service skills are a must
  • Must be able to manage a team, motivate and develop
  • Experience with CDK or other automotive software required
  • Strong technical aptitude is required
  • Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
  • Must have 3+ years as an automotive Service Writer/Service Assistant Manager
  • Previous automotive Service Management experience is required
  • Must be able to manage in a fast paced work environment
  • Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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