ZipRecruiter

Log In

1

Service Manager Jobs in Alabaster, AL (NOW HIRING)

Huntington

Area Service Manager

Hoover, AL · On-site +1

The Area Service Manager is responsible for the management of onboardingof Commercial and Treasury Management customers for a large, multi-region area. Duties and Responsibilities: * As a Senior ...

Million Air

Customer Service Manager

Birmingham, AL · On-site

Objective The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. The manager ...

previous page

Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Alabaster, AL

Service Manager information

See Alabaster, AL salary details

$28.1K

$59.5K

$100.8K

How much do service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service manager in Alabaster, AL is $59,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Alabaster, AL? The most popular types of Service jobs in Alabaster, AL are:
What are popular job titles related to Service Manager jobs in Alabaster, AL? For Service Manager jobs in Alabaster, AL, the most frequently searched job titles are:
What cities near Alabaster, AL are hiring for Service Manager jobs? Cities near Alabaster, AL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Alabaster, AL as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,537 per year, or $28.6 per hour.

Area Service Manager

Huntington

Hoover, AL • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description

Summary:

The Area Service Manager is responsible for the management of onboardingof Commercial and Treasury Management customers for a large, multi-region area.

Duties and Responsibilities:

  • As a Senior Manager, directs the overall day to day activities and ensures timeliness and accuracy of onboardings within their sites, as well as the completion of customer service requests through multiple teams and subordinate managers.
  • Takes personal ownership of complex or high visibility onboardings or issues; confers with Senior Leadership for their input as needed.
  • Strives to drive the teams to deepen relationships with customers and Huntington colleagues through delivering a high quality and extraordinary service experience.
  • Responsibilities are approached with a significant emphasis on cross-sell to identify and manage opportunities, coordinating these efforts through team managers.
  • Continually challenges the teams to review the portfolio of customers to improve client experience
  • Leads special projects as requested by Senior Leadership partners.
  • Organizes workflow for designated group and / or projects.
  • Responsible for the development, training and supervision of staff.
  • Partners with the Sales team on site to present a local team partnership to the customers.
  • Acts as a liaison with other departments and/or divisions.
  • Provides directions in the establishment of new policies, procedures and technology.Monitors, analyzes and reports on the area productivity to senior management.
  • Prepares, monitors, controls and reports on the area's performance including adherence to SLAs
  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's degree
  • 5+ years of Treasury Management experience
  • 3+ years Treasury Management experience
  • 3+ years of management experience, including coaching and talent development
  • 3+ years of client services experience with Commercial clients

Preferred Qualifications:

  • Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Banking industry in Commercial Lending/Treasury Management
  • Treasury Management Product Onboarding
  • Detail-oriented with strong organizational and problem-solving skills.
  • Ability to lead teams in a fast-paced environment.
  • Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
  • Alignment with Huntington's core values (Can-Do Attitude, Service Heart and Forward Thinking).
  • Talent Management


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

Total Base Pay Range 77,000.00 - 154,000.00 USD Annual

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Apply